Great service, no messing, had my tooth out quicker than a f1 pit crew.
— Sean C
Verified review (1666726)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
Fieldside Dental Practice
I was in the room for 3 minute's with chronic toothache. I have been to a different dentist and was told my nerve was severely infected, the tooth is now out and I feel so much better, no thanks to this dentist. He spent 10 seconds cleaning the wrong tooth and gave me a prescription for something that has not been made for several months, the chemist and my dentist was baffled. I only came here as 111 sent me, will never come back. Made me feel like I'd caused the infected by smoking which was confirmed not the case. I think I didn't get the quality of care because it was via NHS.
— Bethany L
Verified review (1665997)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for the feedback, this will be shared with the team and fed back to the 111 emergency service. Once again, thank you for raising this.
Overall, how was your experience of our service?
Poor
Service and responsibility
I'm very happy for everybody in Fieldside Dental Practice NHS because there's service and responsibility.
— Anonymous
Verified review (1665717)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to share you experience of visiting our practice. Our team aim to provide high levels of care to all our patients, it is lovely to hear that this is appreciated. I will make sure that your comments are passed on to the rest of the team.
Overall, how was your experience of our service?
Very good
Friendly and informative
Friendly and informative.
— Carol W
Verified review (1665699)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to write good feedback about your visit to Fieldside dental practice we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
Review from Google
I visited the Practice after having treatment (a filling ) elsewhere, which is causing me some discomfort. The treatment I received at Fieldside was exceptional, and I was given a full explanation of what could be causing me issues. I must stress that I found all of the staff here professional, friendly and very helpful. I would definitely recommend this practice.
— Paul Smart
T91100
Review left 3 years ago
This review complies with Google's policies.
Friendly, helpful
The friendly staff and how helpful the hygienist was in explaining everything to me.
— Anonymous
Verified review (1664666)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to write good feedback about your visit to Fieldside dental practice we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
Fieldside Dental Practice
The professionalism of the dentist and the way they interacted with me and they way they cared about my wellbeing.
— Andrew C
Verified review (1664580)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
Staff were lovely
Was a little nervous but staff were lovely and emergency filling was very quick. In and out in 20 minutes, thank you.
— Anonymous
Verified review (1664453)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to share you experience of visiting our practice. Our team aim to provide high levels of care to all our patients, it is lovely to hear that this is appreciated. I will make sure that your comments are passed on to the rest of the team.
Overall, how was your experience of our service?
Very good
Clear explanation of the treatment
Very friendly and professional service with clear explanation of the treatment.
— Michael O
Verified review (1664347)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to share you experience of visiting our practice. Our team aim to provide high levels of care to all our patients, it is lovely to hear that this is appreciated. I will make sure that your comments are passed on to the rest of the team.
Overall, how was your experience of our service?
Very good
Very patient with me
Very patient with me and put me at ease. Thank you.
— Kirstie L
Verified review (1664296)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to write good feedback about your visit to Fieldside dental practice we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
Review from Google
Leanne was amazing. I had actually been dreading today's appointment but when I explained my anxieties she was so good. Her assistant was pleasant too as was the receptionist. Thank you to all at Fieldside dental practice.
— Julie Walters
T90381
Review left 3 years ago
This review complies with Google's policies.
Fieldside Dental Practice
Brilliant service.
— Anonymous
Verified review (1664037)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
So patient and helpful
My mum has speech and language issues, and EVERYONE at the practice were so patient and helpful with her. Even though she's not registered to this dentists.
— Helen D
Verified review (1663660)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for your comments, I will share this with the team. Once again thank you and we will look forward to seeing you at your next visit. Thank you for the recommendations we appreciate it very much.
Overall, how was your experience of our service?
Very good
Fieldside Dental Practice
How helpful the dentist was and informative.
— Anonymous
Verified review (1663598)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Good
Very good practice
I’m mentally unwell and going through a lot, I was so scared and nervous but everyone was really nice and the dentist helped me more than I expected, very good practice.
— Tara H
Verified review (1663556)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to share you experience of visiting our practice. Our team aim to provide high levels of care to all our patients, it is lovely to hear that this is appreciated. I will make sure that your comments are passed on to the rest of the team.
Overall, how was your experience of our service?
Very good
Fast and efficient
Fast and efficient service. Great dentist just a shame they aren’t accepting new NHS patients at the moment.
— Anonymous
Verified review (1663462)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to write good feedback about your visit to Fieldside dental practice we will ensure this is shared with the team.
Overall, how was your experience of our service?
Very good
Caring skills
The advice and professional and caring skills towards their patients, A+.
— Shauna B
Verified review (1663180)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for your comments, I will share this with the team. We like to receive good feedback, thanks once again.
Overall, how was your experience of our service?
Very good
Helpful and friendly
Helpful and friendly.
— Anonymous
Verified review (1663108)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for taking the time to write good feedback about your visit to Fieldside dental practice we will ensure this is shared with the team.
Overall, how was your experience of our service?
Good
Emergency appointment
Came for an emergency appointment through NHS 111. Building is modern and clean. Parking is easy, staff were very welcoming and friendly, the dentist was amazing and really put me at ease.. Probably the best dental practice I’ve ever been to.
— Anonymous
Verified review (1662891)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you for the great feedback, this will be shared with the whole team and fed back to the 111 emergency service. Thank you once again for the lovely comments.
Overall, how was your experience of our service?
Very good
They are fantastic
I am deaf, paralysed from the chest down and have extensive medical trauma from being seriously ill throughout my teen years. So I am terrified of the dentist.
However, upon arrival, the receptionists were lovely, once they realised I was deaf they made an effort to always look at me when speaking so I could read their lips.
Then the nurse was very kind, and again, once realising I was deaf she took off her mask so I could read her lips.
Got to the room, the dentist was confident, encouraging and reassuring. He also took off his mask so I could read his lips and made a real effort to always stand somewhere I could see him so I could read lips. He made a conscious effort to put me at ease, as did the nurse.
They offered to do my treatment from my chair if I couldn’t get onto the dentist chair but I was able to, again, being very accommodating.
My able bodied and hearing partner was with me and often, when a deaf person is accompanied by a hearing person, people will speak to your partner instead of you. This did not happen once. I was treated with respect and dignity, like a capable human, the way a 24 year old should be.
He diagnosed me promptly and prescribed me everything I need, gave me a run down of the problem and what to expect. I left feeling reassured, something I have never felt when leaving a dentist before.
Overall, I cannot rate this dentist highly enough. They are fantastic, and I really hope they read this, as I’m sure they don’t even realise how well they handled a deaf, disabled and fearful patient. Thank you Fieldside.
— Megan J
Verified review (1662843)
Review left 3 years ago
This review was collected via SMS feedback service.
Reply from Fieldside Dental Practice
Thank you so much for taking the time to leave us this amazing feedback. Many people, such as yourself are nervous about visiting the dentist and all of our team are committed to making the experience as pleasant as possible for everyone who visits. I have passed your lovely comments to the rest of the team, and this review is much appreciated, thank you again.
Overall, how was your experience of our service?
Very good