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St John's Dental Practice

Inch Arran House, Ringhill Street, Dorchester, DT1 3BX

Excellent rating from 2335 reviews

5 out of 5 stars

+ 504 reviews from Google 2839 total reviews

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Latest Reviews by Working Feedback

My experience

4 out of 5 stars
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I was pleased to find the hygienists water spray to be luke warm rather than the normal freezing cold.

— Sarah R

Verified review (1619388) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

St John's Dental Practice

5 out of 5 stars
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Professionalism of the dentist and reception staff.

— Anonymous

Verified review (1619024) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great treatment

5 out of 5 stars
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Pleasant receptionist. Great treatment from my dentist (Kinga).

— Susan H

Verified review (1618808) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St John's Dental Practice

5 out of 5 stars
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Kinga's willingness to fit me in for treatment and her empathy.

— Anonymous

Verified review (1618704) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
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How long we had to wait! I understand that appointments may fall behind but we waited an hour and 10 minutes - that’s just not acceptable. I took leave from work. I took 2 hours from work to come to an appointment at 3:30. We were seen at 4:40. I could have saved that leave for a more exciting time. It’s extremely disrespectful of peoples time! Do better.

The appointment itself was fine; Bart and particularly the nurse were very friendly but you could tell that Bart was frazzled and tired which isn’t a great impression.

— Rachael D

Verified review (1618454) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Always excellent treatment

5 out of 5 stars
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Whilst obviously extremely busy, the staff are always polite and helpful.
The dental treatment I have received has always been excellent. Feel very privileged to have such a great NHS dentist.

— Rita H

Verified review (1618450) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

2 out of 5 stars
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This appointment had been cancelled twice by the surgery before it was held, this happens often. It’s poor service. I have to take time off work to attend these appointments so waiting for half an hour after my appointment time is unacceptable. I was not happy that there was no teeth cleaning was carried out during my appointment.

— Michelle P

Verified review (1618364) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

The best hygienist I have seen

5 out of 5 stars
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The best hygienist I have seen in all of my 60 years. Great skills, personable and cares about her patients.

— Derek R

Verified review (1617840) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing, very patient

5 out of 5 stars
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My dentist is Bart, he is amazing, very patient and very professional, the best.

— Frances M

Verified review (1617823) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

So kind and caring

5 out of 5 stars
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I am scared of having any dental treatment. Bart was so kind and caring and my experience was so relaxed. Thank you Bart.

— Ginny H

Verified review (1617801) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St John's Dental Practice

5 out of 5 stars
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Swift appointment offered.

— Brian C

Verified review (1617217) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent as always

5 out of 5 stars
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Charming and helpful receptionist, Elaine. She is a real asset to your practice.
Dental treatment with Bart excellent as always. Even if he is always running late!

— Patricia T

Verified review (1616551) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
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I have recently had three appointments cancelled at very short notice. I have tried to phone each time to reschedule my appointments but can never get through in spite of holding on for hours. I therefore have to drive from my home to go into the practice to make further appointments which are subsequently cancelled.

— Margaret G

Verified review (1616088) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Very efficient

5 out of 5 stars
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Given what was needed and treatment carried out there and then.

— David M

Verified review (1615639) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Caring

5 out of 5 stars
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On time and caring.

— Ann L

Verified review (1615126) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good time keeping

5 out of 5 stars
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Good customer service.
Good time keeping.
Professional and friendly dentist.

— Antonia B

Verified review (1615091) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Did not wait long

5 out of 5 stars
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Did not wait long, in and out in less than 15 minutes.

— Anonymous

Verified review (1615001) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent as always

5 out of 5 stars
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Friendly. It didn’t hurt!! Excellent as always.

— Tom W

Verified review (1614244) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Excellent

— Katharine Curtis

T73215 Review left 3 years ago
This review complies with Google's policies.

St John's Dental Practice

5 out of 5 stars
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Because I had lost a tooth in the front, Bart went out of his way to sort it for me as soon as possible.

— Susan A

Verified review (1613901) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good