St John's Dental Practice

My experience

I was pleased to find the hygienists water spray to be luke warm rather than the normal freezing cold.

— Sarah R

Verified review (1619388) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

St John's Dental Practice

Professionalism of the dentist and reception staff.

— Anonymous

Verified review (1619024) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great treatment

Pleasant receptionist. Great treatment from my dentist (Kinga).

— Susan H

Verified review (1618808) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

St John's Dental Practice

Kinga's willingness to fit me in for treatment and her empathy.

— Anonymous

Verified review (1618704) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

How long we had to wait! I understand that appointments may fall behind but we waited an hour and 10 minutes - that’s just not acceptable. I took leave from work. I took 2 hours from work to come to an appointment at 3:30. We were seen at 4:40. I could have saved that leave for a more exciting time. It’s extremely disrespectful of peoples time! Do better.

The appointment itself was fine; Bart and particularly the nurse were very friendly but you could tell that Bart was frazzled and tired which isn’t a great impression.

— Rachael D

Verified review (1618454) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Neither good nor poor

Always excellent treatment

Whilst obviously extremely busy, the staff are always polite and helpful.
The dental treatment I have received has always been excellent. Feel very privileged to have such a great NHS dentist.

— Rita H

Verified review (1618450) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

This appointment had been cancelled twice by the surgery before it was held, this happens often. It’s poor service. I have to take time off work to attend these appointments so waiting for half an hour after my appointment time is unacceptable. I was not happy that there was no teeth cleaning was carried out during my appointment.

— Michelle P

Verified review (1618364) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Poor

The best hygienist I have seen

The best hygienist I have seen in all of my 60 years. Great skills, personable and cares about her patients.

— Derek R

Verified review (1617840) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Amazing, very patient

My dentist is Bart, he is amazing, very patient and very professional, the best.

— Frances M

Verified review (1617823) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

So kind and caring

I am scared of having any dental treatment. Bart was so kind and caring and my experience was so relaxed. Thank you Bart.

— Ginny H

Verified review (1617801) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

St John's Dental Practice

Swift appointment offered.

— Brian C

Verified review (1617217) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent as always

Charming and helpful receptionist, Elaine. She is a real asset to your practice.
Dental treatment with Bart excellent as always. Even if he is always running late!

— Patricia T

Verified review (1616551) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

I have recently had three appointments cancelled at very short notice. I have tried to phone each time to reschedule my appointments but can never get through in spite of holding on for hours. I therefore have to drive from my home to go into the practice to make further appointments which are subsequently cancelled.

— Margaret G

Verified review (1616088) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very poor

Very efficient

Given what was needed and treatment carried out there and then.

— David M

Verified review (1615639) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Caring

On time and caring.

— Ann L

Verified review (1615126) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Good time keeping

Good customer service.
Good time keeping.
Professional and friendly dentist.

— Antonia B

Verified review (1615091) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Did not wait long

Did not wait long, in and out in less than 15 minutes.

— Anonymous

Verified review (1615001) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent as always

Friendly. It didn’t hurt!! Excellent as always.

— Tom W

Verified review (1614244) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Excellent

— Katharine Curtis

T73215 Review left 3 years ago
This review complies with Google's policies.

St John's Dental Practice

Because I had lost a tooth in the front, Bart went out of his way to sort it for me as soon as possible.

— Susan A

Verified review (1613901) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good