St John's Dental Practice

Helpfulness of the hygienist

Helpfulness of the hygienist.

— Amanda D

Verified review (1920871) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent care

Excellent care.

— Anonymous

Verified review (1920773) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly and efficient

Helpful reception staff. Prompt appointment. Friendly and efficient dental staff.

— Anonymous

Verified review (1920641) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly staff

Friendly staff.

— Anonymous

Verified review (1920506) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

I had no complaints with the service I got when it eventually came - however waiting for 45 minutes after my scheduled appointment slot before being seen certainly leaves a bad taste in the mouth. Whilst I appreciate it’s expected to be running behind from time to time I think in the future it would be nice if the powers at be could let me know that they’re running late so I don’t have to rush for nothing.

— Anonymous

Verified review (1920132) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Poor

Second to none

The dentist is second to none very professional, knowledgeable and caring.

— Paul M

Verified review (1919302) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

St John's Dental Practice

Staff are always very polite.

— Anonymous

Verified review (1919001) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

This person left a star rating but no comment.

— Andzela Adamczyk

T150831 Review left 2 years ago
This review complies with Google's policies.

Clear advice

For once, an appointment on time! And clear advice, and a solution was given.

— Karen H

Verified review (1917392) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Good service

Good service.

— Michael B

Verified review (1916941) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very good

Did not wait too long.
Helpful, friendly and very good.

— Toby K

Verified review (1916731) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Thorough and personable

Thorough and personable.

— Anonymous

Verified review (1916723) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very knowledgeable

Very knowledgeable.

— Mark T

Verified review (1916370) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

I've been using St Johns for several years now and have always been treated with kindness, care and courtesy by practice staff and dentists alike. Kinga is always very gentle and explains everything, which is very reassuring if you are a nervous patient. Sometimes appointments run a little behind schedule, but they are really busy and always try to accommodate emergency appointments if needed. A special thank you to Kinga and her assistant for my checkup yesterday - your kindness really makes a difference.

— Naomi Peschkes

T150445 Review left 2 years ago
This review complies with Google's policies.

St John's Dental Practice

I was very upset that I suddenly have to pay a £22.00 deposit for my next hygienist appointment in advance. I cannot understand how you can justify this. I have never not turned up for either a dental or hygienist appointment with yourselves. I think you should have advised this change in advance rather than suddenly demanding it be added to the current bill. I would appreciate your feedback regarding this.

— Anonymous

Verified review (1915984) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from St John's Dental Practice

Thank you for your feedback, we advise all patients when booking an appointment in advance that we would need to take a deposit for this appointment we take a blanket approach to all our patients and this is for everyone not on an individual basis which is fair to all, we would never demand a payment from any of our patients as this is optional and if you decide to book an additional appointment then a deposit would be required and that is up to the patient when booking an appointment with the Hygienist our Reception team advise patients in advance of booking that appointment and make all patients aware of the charge for the appointment and the deposit that would need to be taken if you choose to book an appointment, this deposit is either used as a rolling deposit to secure that appointment on that day and at that time or this could be used and deducted from the hygiene appointment on the day of attending

Overall, how was your experience of our service? Very good

Thorough and professional

Thorough and professional.

— Anonymous

Verified review (1915818) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Understanding that I am a nervous patient

The staff are welcoming and helpful. My dentist is understanding that I am a nervous patient he is cheerful and puts me at ease.

— Anonymous

Verified review (1915326) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Bart is an excellent dentist and my wife and I are lucky to have him.

— Ray d'Inverno

T150179 Review left 2 years ago
This review complies with Google's policies.

Politeness of all the staff

The politeness of all the staff and understanding if there is someone who is nervous.

— Alison W

Verified review (1915049) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Approachable and efficient

The staff are approachable and efficient. The Dentist and Hygienist provide excellent and very thorough treatments.

— Anonymous

Verified review (1914821) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good