Verified review (1888435)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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The best dentist in Dorchester
Staff are polite, friendly and understanding. By far the best dentist in Dorchester.
— Apryl N
Verified review (1887423)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
A good explanation
Everyone is so friendly and puts your at ease. Also a really good explanation to my incoming treatment.
— Suzanne D
Verified review (1887317)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Thank you Bart for helping me to look after my teeth. Always thorough, helpful and professional.
— duncan macbean
T143475
Review left 2 years ago
This review complies with Google's policies.
Very attentive
Appointment was on time and the staff were very attentive. Thank you all.
— Carolyn H
Verified review (1886990)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Treatment was explained
I was late in, however the dentist took the time to apologise.
Treatment was explained.
Receptionists were very friendly and polite.
— Anonymous
Verified review (1886784)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Always really good
Bart is always really good. I’ve never found a dentist I was confident and relaxed around due to a few bad experiences. Bart has got me over my anxiety and fear of the dentist. I wish I had found him earlier and I might have more teeth left! He’s recently made me a perfect set of dentures. There were also a couple of people studying Bart’s work they were both really polite as well.
— Emma S
Verified review (1886753)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
St John's Dental Practice
Kinga was nice as she always is. I had to wait a little while but she apologised.
Best thing for me is that I still have an NHS dentist!
Thank you for not going private only Kinga.
— Anonymous
Verified review (1886713)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very kind and caring
Receptionist was very helpful and very professional. The Dentist was very kind and caring.
— Theresa R
Verified review (1886216)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very thorough
Check up very thorough. Explained her findings and answered my questions clearly, Kinga always give suggestions on how I could improve my dental care.
— Judith D
Verified review (1885870)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent
Excellent service as always.
— Ron C
Verified review (1885698)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly people
Friendly people and efficient service.
— Anonymous
Verified review (1885635)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Check up and scale
An hour’s wait to be seen, but once in the surgery good treatment.
— Shirley W
Verified review (1885250)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
The hygienist is amazing
Absolutely fantastic hygienist, explains everything really well and genuinely very good and gentle, was a dread going but this hygienist is amazing, please keep hold of her.
— David W
Verified review (1884794)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Calm, patient, and kind
My appointment had to be changed but the receptionist I spoke with on the phone - I think his name might have been Josh? - was so lovely, completely put me at ease, and it allowed me to feel calm about my appointment and the change. On top of that, the Dentist (Bart) was incredible as always. I used to think I was afraid of the dentist, but his calm, patient, and kind demeanour actually means I look forward to my appointments!
— Hazel M
Verified review (1883926)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Having belonged to this dental practice for several years I have always described my experience as excellent but today I was hugely disappointed. The dental appointment went well but afterwards I was told that I could no longer be an NHS customer since my dentist, and only mine at the practice had decided to cease taking NHS patients, which is her independent right but I feel is unfair to those registered with her, since it's only my dentist that is at present doing this, according to the receptionists, although they tried to infer that other dentists will be following suit. Before I next see the dentist I must decide whether to embrace one of the dental practice's own membership schemes, varying from £126.00 per year to £431.76 per year, depending on which package I choose or whether I decide to go private instead. In this economic climate I think this decision is lacking in understanding for the position many of us find ourselves in and I am very upset. I doubt I am alone in feeling this.
— Anonymous
Verified review (1883772)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Poor
Very polite and welcoming
Bart was very polite and welcoming.
He took his time to explain everything that he was doing to my young daughters. Both came away very happy.
— Lee L
Verified review (1883535)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Superb
Bart is superb! Front desk is now much better and quite efficient. Could be little more smiley and friendly but they are good.
— Barry H
Verified review (1883451)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Wonderful staff
The new reception staff are wonderful, polite and so helpful, and as always, my Dentist is the best.
— Brent G
Verified review (1883194)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
St John's Dental Practice
The time that the dentist took to explain my condition.
— Glenn D
Verified review (1882492)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good