I have mixed feelings about Purity. There was a period of time that they really messed us around and kept cancelling appointments and the receptionist was super rude. On this occasion, my appointment was cancelled the day before and I was re-booked in 3 days later. Thing is, once we get in there the dentists are nice, waiting time short. They now do a scale and polish with your appointment which they did not do before without booking a separate appointment. So even though I find them quite unreliable, my experience today face to face has been really good. Pleasant appointment for my children and myself. Wish they were more reliable and didn’t cancel appointments the day before we are due to attend, pretty much every time!!
— Nikki
T308661
Review left 9 months ago
This review complies with Google's policies.
Review from Google
Friendly and professional service .
— Paul Blunt
T308662
Review left 9 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Dulce Sanchez
T308663
Review left 9 months ago
This review complies with Google's policies.
A great experience
I've personally had a great experience with the dentist. Been spoken to politely and professionally and have no problems with recommending them to friends and family
— Daniel G
Verified review (2272398)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Personally had a great experience with purity. Sorted me out quickly and professionally
— Daniel Gilliam
T307945
Review left 9 months ago
This review complies with Google's policies.
Understanding and reassuring
I have a phobia of the dentist and haven't been for a lot of years. Plucked up the courage to go and was very pleased. The dentist was very understanding and reassuring.
— Katie L
Verified review (2271477)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Phoned this morning for an emergancy appointment and they got me in within the hour, everyone was so lovely in there from the receptionists to the dentist, prescribed antibiotics and booked in for an extraction once the infection has cleared.
— Kelli Hughes
T307335
Review left 9 months ago
This review complies with Google's policies.
Review from Google
Fabulous ,welcoming and understanding,would highly recommend
— Jenny Lenton
T307195
Review left 9 months ago
This review complies with Google's policies.
Very good experience
Very polite, informative, overall very good experience. Thank you!
— Christopher W
Verified review (2270361)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great service
On time and great service
— Anonymous
Verified review (2269823)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Appointment the same day
I got an appointment the same day, thank you. The Dentist was very kind and considerate.
— Karen T
Verified review (2269762)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Treated with respect
Every time I visit I always get treated with respect and any issues (dental wise) are always sorted out. I've found that my teeth are way better than they used to be and that’s all down to a very good dentist.
— Shawn L
Verified review (2269283)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good
The dentist was very good, explained what and why he was going to do.
— Anonymous
Verified review (2269239)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
My experience
The receptionists keep you waiting, they are not friendly, apart from the young girl with glasses. The phone is always left ringing. I've seen the chatting while the phone just rings and rings. It's not that they are rude, they just seem indifferent to the clients.
— Anonymous
Verified review (2268402)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Purity Dental
Thank you for your feedback. We are sorry to hear that your experience with our reception team was not as expected. We will address your comments with the team to ensure all patients receive prompt, friendly, and attentive service. We appreciate you taking the time to let us know.
Purity Dental
Overall, how was your experience of our service?
Neither good nor poor
Review from Google
Visited today following a message to say Purity are taking on NHS patients. I was a little nervous and I have to say this dentist is the best I have seen. Totally put me at ease from the moment I walked in, I cannot thank you enough I would highly recommend Ekramul Hague absolute credit to Purity.
— Sandra Thompson
T305735
Review left 9 months ago
This review complies with Google's policies.
Review from Google
All good, very quick and efficient.
— jasonbarnett
T305736
Review left 9 months ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Complet Property Services
T304917
Review left 9 months ago
This review complies with Google's policies.
Happy with the service
Team were very helpful and professional. Happy with the service received
— Anonymous
Verified review (2266533)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Emergency appointment
It was an emergency appointment which I got on the same day of phoning
— Anonymous
Verified review (2266382)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
First class, very caring
Had a friendly welcome from reception, more staff on reception. My Dentist Bahram was first class, very caring, explains everything and did not hurt me with numbing injections to pull a tooth out. I was nervous but left with first class experience
— Anonymous
Verified review (2266367)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
