Working Feedback

Purity Dental

74 Dixons Green Road, Dudley, W Midlands, DY2 7DJ

Excellent rating from 985 reviews

5 out of 5 stars

+ 338 reviews from Google 1323 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Never had a better experience then this highly recommended dentist

— Jordan kirkham

T377307 Review left 3 months ago
This review complies with Google's policies.

Purity Dental

4 out of 5 stars
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Prompt appointment time, clean & tidy surgery. Impressed that the dental surgeon carried out a comprehensive oral surgery visual and manual inspection of not only teeth & gums but also tongue, cheeks, floor & roof of the mouth and palpitation of neck.

— Anonymous

Verified review (2373405) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

My experience

1 out of 5 stars
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I was supposed to have a checkup and cleaning, after which he filed my teeth so badly that there were visible gaps between my front teeth. After this visit, I should file a lawsuit.

— Anonymous

Verified review (2372617) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Purity Dental

Thank you for sharing your feedback. We’re sorry to hear about your experience. During a routine checkup and scaling (cleaning), our goal is to remove built-up calculus and plaque. In some cases, especially if there was significant buildup between the teeth, removing it can temporarily create visible spaces. This is a normal part of the process and does not indicate damage to the teeth.

Some patients also experience temporary sensitivity after scaling, which usually resolves within a few days. If you have ongoing discomfort or concerns about the appearance of your teeth, we strongly encourage you to schedule a follow-up visit so we can assess your situation and provide guidance on any additional care.

We value your trust and want to ensure your dental health and comfort are maintained.
Overall, how was your experience of our service? Very poor

Great service

5 out of 5 stars
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Great service with Maham

— Hasan A

Verified review (2372169) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

4 out of 5 stars
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Great service.
Needed an appointment quickly for gum issues and got straight in despite not being signed on as their patient. I had a terrible experience at my previous dentist and so decided to move to Purity Dental, which was a quick and stress free process. The actually appointment was also very thorough, again, far exceeding what my previous practice provided. Really appreaciated and impressed. Will be recommending to friends and family.

— Kayleigh

T374590 Review left 3 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Good

— Anonymous

Verified review (2371230) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick & painless visit

5 out of 5 stars
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Appointment was at 9am. Called to room 5 approx 9.05am which was a significant improvement on last visit.
Friendly welcome, explained what was happening, was interested in my dental habits at home, made suggestions to improve. Free samples regarding toothpaste to use going forward. Quick & painless visit. Very happy. Thank you.

— Janet A

Verified review (2371184) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient and painless

5 out of 5 stars
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On time, efficient and painless treatment.

— Anonymous

Verified review (2370806) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A very positive experience

5 out of 5 stars
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I was seen as soon as I arrived for my appointment. Everyone was very friendly and professional. The dentist was so nice and put me at ease and explained everything to me. A very positive experience.

— Anonymous

Verified review (2369922) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very gentle experience

5 out of 5 stars
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Shub always professional and gives good advice on looking after my teeth, always pleasant and very gentle when doing treatment.

— Karen F

Verified review (2369773) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I was really happy with my treatment ...explained everythg ...and made me feel relax ...thank you for fitting me in on the same day to ..i love that you can book online ....perfect 5 *****

— Suzanne Hughes

T373035 Review left 4 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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As always great service and lovely staff.

— Marylou E

Verified review (2368323) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Managed to get a same day emergency appointment, easy to book online, reception staff were pleasant, I saw dentist Alex who put me at ease and explained everything. Perfect for nervous patients, excellent service all round. Thank you

— Mark Whitehouse

T372099 Review left 4 months ago
This review complies with Google's policies.

Totally amazing

5 out of 5 stars
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Swiftly placed me on their NHS list allowing me to have my horrendous broken tooth pain fixed, totally amazing

— Anonymous

Verified review (2366900) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thank You Purity

5 out of 5 stars
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I have always been afraid of going to the dentist. The noise of the drill etc. The gentleman dentist I have seen the last twice in a year has really made me feel at ease. His bedside manner is the best I have seen for some years. I will not be apprehensive about coming next time. Thank You Purity.

— Linda H

Verified review (2366550) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
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I found the service of teeth cleaning fine, however I think it bad that when I was booked in for the appointment at no point was I told the cost of the cleaning treatment. This I did not discover until I was sat in the chair about to start treatment. Fortunately I questioned the cost and was told there was a slightly cheaper version. Up front information would be better especially as far as costing is concerned. In the past you generally had your teeth cleaned as part of a normal check up. Why is it now a separate service? It feels like a way to make more money.

— Anonymous

Verified review (2365058) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Purity Dental

Thank you for your feedback.

We’re pleased to hear that you were satisfied with the teeth-cleaning treatment you received, but we’re sorry to learn that the cost of the treatment was not communicated clearly before your appointment. We understand how important it is for patients to be informed about fees in advance, and we will remind our team to ensure treatment options and associated costs are discussed before appointments whenever possible.

Professional cleaning provided by a dentist or hygienist is sometimes offered as a separate service from a routine examination, depending on the patient’s clinical needs. A routine check-up focuses on examining your oral health, while cleaning appointments may involve additional time, equipment, and preventive care tailored to gum health.

We appreciate you bringing this to our attention, as patient feedback helps us improve our communication and service.

Kind regards,
Practice Team
Overall, how was your experience of our service? Good

Very kind

5 out of 5 stars
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Very kind to talk to

— Carole G

Verified review (2364771) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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My appointment with Mr Bahram, this morning, could not have been better. He is an excellent dentist who explains everything clearly and discusses everything with me, so that I can make the best choices. His manner is extremely polite, professional, thoughtful and kind. He seems a very experienced and knowledgeable man and I trust him completely with my treatments, whatever they may be. I cannot speak highly enough of him.
All of the staff at this practice were very kind and helpful.

— Jan Willis

T370914 Review left 4 months ago
This review complies with Google's policies.

Prompt

5 out of 5 stars
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Prompt and informative

— Lillian O

Verified review (2364570) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing

5 out of 5 stars
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My 89 year old mum has dementia. From the moment we arrived the receptionist was friendly and very welcoming. The dentist and the assistant were amazing. I want to change my current dentist and come to Purity. Thank you so much

— Cynthia H

Verified review (2364090) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good