The dream team, as I call them, offered fantastic service, reassuring me when required and explaining in detail why actions were being taken, a very comforting experience. Well done!!
— Anonymous
Verified review (2363683)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Dentists and Dental nurses are amazing, cannot fault them, they are really polite and professional and the only problem I have is with the receptionist, she is rude and talks over you and unprofessional and doesn't give you a chance to explain what the problem is. The other receptionists are friendly and polite
— Anonymous
Verified review (2363496)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Purity Dental
Thank you for taking the time to share your feedback.
We’re very pleased to hear your kind comments about our dentists and dental nurses, and that you’ve found them polite and professional, we really appreciate that.
We’re sorry to hear that your experience at reception did not meet the same standard. This is certainly not the level of service we aim to provide, and your comments will be taken on board and reviewed internally to help us improve.
Thank you again for your feedback, as it helps us continue to improve the service we offer our patients.
Overall, how was your experience of our service?
Very good
Review from Google
Well after a half conversation with the secatary who is a great friend, booked me in!
Sorry I don't know the dentist and assistant atm, but I'm going through a bad patch atm and they calmed me down, listened and went through options
Can only give 5★ as that's the highest!
But deserve more
Fantastic team
Thank you!
— Andy Johnson
T370036
Review left 4 months ago
This review complies with Google's policies.
The best experience
I love the service and I had the best experience.
— Dimpal D
Verified review (2362040)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Thoughtful dentist
Lovely, polite and thoughtful dentist, made you feel relaxed and did an excellent job
— Anonymous
Verified review (2361031)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Went for a routine check up the dentist is brilliant talks you through everything
Dr frazier is great makes you feel at ease
Overall would recommend this dentist to patients who are nervous
— Danny Williams
T367982
Review left 4 months ago
This review complies with Google's policies.
Purity Dental
They are nice and polite.
— Abiola A
Verified review (2360486)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Explained things to me in detail
The dentist I saw was a lovely man and explained things to me in detail when I asked questions
— Jane V
Verified review (2359696)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly and thorough
Dentist and assistant were very friendly and thorough. Nice visit.
— Anonymous
Verified review (2358457)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Excellent and more a wonderful experience very relaxed and made to feel comfortable , highly recommend
Thank you🥰
— Lynn Broomfield
T366695
Review left 4 months ago
This review complies with Google's policies.
A very attentive and informative experience
Very friendly dentist and dental nurse, very attentive and informative and offered support throughout my treatment
— Dorrie M
Verified review (2358248)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good service
Friendly staff and good service….
— James G
Verified review (2357849)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
Recently moved to this dentist 5 star service every time
— Kelsey Ashmore
T366280
Review left 4 months ago
This review complies with Google's policies.
My experience
Overall happy with visit. Dental surgeon was informative and helpful, however reception staff could be slightly more friendly and professional.
— Anonymous
Verified review (2357186)
Review left 4 months ago
This review was collected via SMS feedback service.
Reply from Purity Dental
Thank you for taking the time to leave your feedback. We’re pleased to hear that you were happy with your visit and found the dental surgeon informative and helpful.
We’re sorry to hear that your experience with our reception team did not fully meet expectations. We take this feedback seriously and will use it as a learning opportunity to continue improving our customer service.
Thank you again for your comments as they help us improve the care we provide.
Overall, how was your experience of our service?
Good
Review from Google
This person left a star rating but no comment.
— Sylvia Perry
T365795
Review left 4 months ago
This review complies with Google's policies.
Reply from Purity Dental
We appreciate your kind words! It's always our goal to provide excellent service at Purity Dental - Dudley, and we’re glad you enjoyed it.
My experience
Very pleasant experience
— Sherika L
Verified review (2355928)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always very thorough
Mr Haque is always very thorough during my visit
— Anonymous
Verified review (2355291)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
First class service
First class service, could have been any better
— Janice C
Verified review (2354914)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good
It was very good and dentist's dealings and way of guiding was impressive
— Fouzia S
Verified review (2354757)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
General opinion is they are a good dentist. The only problem seems to be that they are always behind schedule. I had the first appointment at 0900 but didn’t get called until 0910.
— Anonymous
Verified review (2354374)
Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
