Working Feedback

Bank Street Dental Surgery

47 Bank Street, Dumfries, DG1 2PA

Excellent rating from 116 reviews

5 out of 5 stars

+ 68 reviews from Google 184 total reviews

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Latest Reviews by Working Feedback

Courteous and professional

5 out of 5 stars
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Everyone I met at the Bank Street Dental Surgery today were pleasant, courteous and professional at all times.

— Andrew M

Verified review (2432130) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Such excellent care

5 out of 5 stars
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I have a lifelong fear of dentists, and despite knowing how important oral health is I put off my visit. What a great relief it was to get such excellent care today. The dentist couldn't have been gentler. He had an aura of quiet confidence and professionalism. Almost a pleasure to receive my treatment, and no fear to return tomorrow. Delighted to get appointments so quickly

— Anonymous

Verified review (2431775) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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was in today and had an excellent experience with the young dentist definitely perfect experience

— John Gibsos

T416911 Review left 3 weeks ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very friendly, thorough and professional, keep up the great work guys !

— my cameras

T416619 Review left 3 weeks ago
This review complies with Google's policies.

Very efficient

5 out of 5 stars
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No problems, very efficient. Friendly

— Anonymous

Verified review (2430906) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I'm a nervous patient, don't know why really as the dentist was great put totally at ease. Thanl you

— Jackie Latter

T416151 Review left 3 weeks ago
This review complies with Google's policies.

The dentist was very patient

5 out of 5 stars
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Friendly service. The dentist was very patient with my baby and kind

— Anonymous

Verified review (2429956) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent service provided by Johrene Jowett. Advice given, questions answered and first class treatment.

— Eric Dougan

T415792 Review left 3 weeks ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely friendly staff who acknowledge you on arrival. Dentist and nurse were lovely Treatment was a good experience. Treatment and options were explained. Did not feel rushed during examination either

— Linda McFarlane

T415793 Review left 3 weeks ago
This review complies with Google's policies.

My recent appointment

5 out of 5 stars
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Fantastic.

— Shirley H

Verified review (2427881) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Great service

5 out of 5 stars
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Great service, professionally conducted, we tried the new digital scanner for denture template

— Anonymous

Verified review (2427259) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Would highly recommend

5 out of 5 stars
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Very pleasant to talk to and very helpful, Miss Zhen Ku explains everything about what is going to happen, would highly recommend

— Martin D

Verified review (2427209) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Always go that extra mile and makes you feel relaxed and gives you the best treatment , possible for yourself.

— Ann Mckean

T412637 Review left 1 month ago
This review complies with Google's policies.

Friendly

5 out of 5 stars
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Everyone was friendly and explained well what would be happening.

— Anonymous

Verified review (2426288) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Great practice

5 out of 5 stars
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Excellent service as usual. All the staff are friendly and nice, great practice to be a patient. Hakim is an excellent dentist.

— William M

Verified review (2425245) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Emergency appointment

5 out of 5 stars
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Phoned for an emergency appointment. Girl on telephone was kind and understanding. Allocated the soonest available appointment. Dental Practitioner gave me time to explain my problem, asked appropriate questions and carried out extensive examination. Both dentist and assistant were considerate and were efficient and professional making me feel more confident and reduced my anxiety somewhat.

— Linda M

Verified review (2424850) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Excellent treatment

5 out of 5 stars
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Excellent treatment as always

— Anonymous

Verified review (2424540) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Great service

5 out of 5 stars
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Great service and high quality, professional dental work

— Iryna K

Verified review (2424231) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Treatment was perfect

5 out of 5 stars
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Excellent, well looked after and treatment was perfect

— Anonymous

Verified review (2424185) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Friendly dentist , reassuring and quickly seen

— Emma Green

T410246 Review left 1 month ago
This review complies with Google's policies.