Working Feedback

Bank Street Dental Surgery

47 Bank Street, Dumfries, DG1 2PA

Excellent rating from 116 reviews

5 out of 5 stars

+ 68 reviews from Google 184 total reviews

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Latest Reviews by Working Feedback

My appointment

5 out of 5 stars
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A very good dentist.

โ€” Anonymous

Verified review (2422960) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Just had my Registration appointment at Bank Street and am very impressed. The Dentist explained everything to me in great detail and advised me on future treatment and my options.

โ€” Joyce Edward

T410247 Review left 1 month ago
This review complies with Google's policies.

Professional and proficient

5 out of 5 stars
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Have seen the same dentist for the last few visits and find her professional and proficient.

โ€” Anonymous

Verified review (2422540) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Great staff, friendly, helpful

5 out of 5 stars
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Very happy with Bank Street Dental Surgery, great staff, friendly, helpful and very professional, not just my last visit but consistently over the years.

โ€” Anonymous

Verified review (2422054) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” bonnie scotland Carroll

T409187 Review left 1 month ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

โ€” John Martin

T408520 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had such a lovely experience at the dentist today! I got half of my tooth filled, and the whole process was much smoother than I expected. The staff were all so kind, patient, and reassuring, which really helped me feel comfortable. Everything was explained clearly, and I felt well looked after from start to finish. Thank you so much to the team, I really appreciate the care and professionalism! Would definitely be coming back!!

โ€” Amanda Nome

T408521 Review left 1 month ago
This review complies with Google's policies.

Great

5 out of 5 stars
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Great service and the dentist was really nice.

โ€” Anonymous

Verified review (2418984) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” john mcg

T406810 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very welcoming at reception and very professional. The dentist and dental nurse were fab and very gentle and understanding.

โ€” debbie wells

T406326 Review left 1 month ago
This review complies with Google's policies.

Great recent appointment

5 out of 5 stars
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Great experience even though I am a nervous patient.

โ€” Janet C

Verified review (2417159) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Outstanding

โ€” Chris Brogan

T406156 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great dentist, lovely staff 10/10๐Ÿ‘

โ€” Joyce McCleary

T405931 Review left 1 month ago
This review complies with Google's policies.

Really pleased

5 out of 5 stars
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Really pleased with Bank Street Dental practice, in all aspects.

โ€” Kenneth C

Verified review (2416301) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Efficient and pleasant

5 out of 5 stars
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Excellent attention and staff very efficient and pleasant.

โ€” Anonymous

Verified review (2416042) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

My appointment

5 out of 5 stars
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Lou the dentist made me feel relaxed and calm. She was friendly, polite and that made me feel at ease.

โ€” Anonymous

Verified review (2415962) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Gave me great encouragement

4 out of 5 stars
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Really lovely dentist who gave me great encouragement to look after my teeth and gums.

โ€” Linda R

Verified review (2414274) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Although a visit to the dentist isn't my favourite thing to do, at Bank Street Dental Surgery I feel assured & always know I am in good hands. Easily top marks & 5 stars.

โ€” John McDonald

T403225 Review left 1 month ago
This review complies with Google's policies.

Great treatment

5 out of 5 stars
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Great treatment today. Always good

โ€” Anonymous

Verified review (2413244) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Caring, friendly treatment

5 out of 5 stars
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Pleasant staff and caring, friendly treatment from dentist Wendy

โ€” Albert C

Verified review (2412968) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of Bank Street Dental Surgery? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS