Chong Kwan Dental Care

Dental Experience

Staff dedication made my treatment an excellent experience.

— Elaine G

Verified review (2354849) Review left 7 months ago
This review was collected via online systems.

Reply from Chong Kwan Dental Care

Hello Elaine
thanks for your feedback.
It is great to hear that your experience was excellent.
The team work well together to deliver that experience & its fantastic when someone takes time to acknowledge it :)

Overall, how was your experience of Chong Kwan Dental Care?

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? NHS

Very good experience

My experience at the dentist today was very good, made me feel at ease.

— Henrietta B

Verified review (2354561) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Henrietta
welcome to the practice and thank you for leaving such a lovely review

Overall, how was your experience of Chong Kwan Dental Care?

The staff were very understanding

I had an appointment with the oral hygienist, some of it was painful due to sensitivity, but the staff were very understanding.

— Anonymous

Verified review (2353449) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thank you for taking time to leave a review .

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

My experience

Good

— Anonymous

Verified review (2350223) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thanks for leaving us a review !
We value all feedback & we would love it if you could tell us more...what would have made your 4 star review into a 5 star review ? We genuinely appreciate all feedback & aim to improve our service but we need your help :) If you would prefer to contact us privately, please email :[email protected]
Thank you

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Brilliant

Just had my teeth cleaned and polished, once again, an excellent service. Ramona is brilliant and patiently explains what she is doing.

— Liam M

Verified review (2349826) Review left 7 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Liam
thanks for your lovely review -Ramona will be delighted to read your kind words !

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

My experience

David is lovely.

— Annette G

Verified review (2348801) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Annette
thanks for your lovely review !
Wendy

Overall, how was your experience of Chong Kwan Dental Care?

Excellent visit

I had an excellent dentist visit. Liana was very professional and knowledgeable. The scaling and polishing was done perfectly.

— Rafeh I

Verified review (2348615) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Rafeh
thanks for taking time to leave this review for Liana-it is great for people to get feedback on the visit

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

I was more than pleased

My Appointment this morning went well, the Receptionist processed me speedily and directed me to the waiting room. Dentist and Hygienist both introduced themselves and made me feel at ease. The Dentist and Hygienist were very thorough on my 6 monthly check, always informing me at every stage of the check up and scrape and polish. Booking my next 6 monthly Appointment went without any problems. Overall I was more than pleased with how things went this morning.

— Anonymous

Verified review (2348382) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Good morning
thank you for taking time to leave such a helpful and positive review.
It is lovely for the whole team to be recognised !

Overall, how was your experience of Chong Kwan Dental Care?

Made to feel at ease

Good advice on dental care
Made to feel at ease
Friendly, caring atmosphere

— Anonymous

Verified review (2348352) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Chong Kwan Dental Care

I hoped I would get healthcare but found a business telling me what they wanted me to do, never asking if I agreed or would follow their directions.

— George D

Verified review (2346062) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

We did see you on the same day you called in order to help you. We are sorry you feel we did not meet your expectations and hope you can find a dentist more able to assist. Our manager will be in touch to see if we can help you or learn from you.

Overall, how was your experience of Chong Kwan Dental Care?

Chong Kwan Dental Care

They were very very kind to me and made me feel better by comforting me when I needed it, made the whole appointment a lot easier for me, massive thank you!

— Anonymous

Verified review (2347751) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thank you for your lovely review. I am happy that the team helped you during your visit :)

Overall, how was your experience of Chong Kwan Dental Care?

Excellent extraction experience

I had a difficult rear upper level extraction yesterday that I had not been looking forward to. My dentist, a very nice lady and her assistant, could not have been nicer. It was difficult but was entirely pain free and has been broadly pain free since. I can only thank them for making a fine job. Many thanks.

— Michael R

Verified review (2347037) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Michael
thank you very much for taking time to give feedback on your recent treatment.
It is very helpful for others to see this feedback & it could be reassuring for anyone feeling apprehensive about having a dental extraction :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

All going well

Working through the process of giving me a new crown. All going well so far. No pain!

— Anonymous

Verified review (2346135) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thanks for your feedback !

Overall, how was your experience of Chong Kwan Dental Care?

Great appointment

Great appointment with Sophie and Nicole as always - always a great laugh to put you right at ease.

— Niall G

Verified review (2345657) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Professional attitude and approach

I had a concern with inflammation of my gum near an implant that was carried out abroad. I was also apprehensive about returning to my local dentist considering they didn't carry out the procedure.
But my mind was swiftly put to ease by their professional attitude and approach to my concern, where they delivered a program of treatment to remedy the situation and I can't thank them enough.

— Paul M

Verified review (2344235) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

My experience

Thank you very much!!!

— Anonymous

Verified review (2343713) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

The care is exemplary

My family and I have been patients of Chong Kwan for decades, and the care is exemplary.

— Anonymous

Verified review (2343393) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Staff are lovely

Always helpful and accommodating. Staff are lovely and friendly.

— Elizabeth C

Verified review (2342924) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Great

Great, caring treatment

— Anonymous

Verified review (2342644) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Chong Kwan Dental Care

As always, a nice friendly welcome at reception.
Hygienist asked questions about how I was doing.
I advised about a problem I have been having with my teeth and she made some suggestions to see if they could help.

— Anonymous

Verified review (2342627) Review left 8 months ago
This review was collected via SMS feedback service.

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private