Chong Kwan Dental Care

My experience

Nice dentist.

— Brian M

Verified review (2212933) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Brian
thank you for taking the time to leave us a positive review .
We are always trying to improve our service & appreciate all feedback. I would love to hear how we could have made your 4 star review into a 5 star review. If you want to contact me privately , you can do so on :[email protected]

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Great experience

Great experience today

— Alistair C

Verified review (2211997) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Alistair
thanks so much for leaving us a 5 star review :)

Overall, how was your experience of Chong Kwan Dental Care?

Friendly and efficient

Great. Friendly and efficient. Was seen by Kirsten and Ramona who were both very positive and thorough. Left feeling that they had done a top notch job. Would give them six stars if the app would let me.

— Ronnie B

Verified review (2211707) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Ronnie
thanks so much for leaving such great feedback for Kirsten & Ramona .
Brilliant to hear you appreciated the service they provide.

Overall, how was your experience of Chong Kwan Dental Care?

The staff are brilliant with me

Being a nervous patient the staff are brilliant with me, my dentist today was Laura and dental nurse was Claire. Didn’t feel a thing and they kept me updated on everything they were doing

— Anne-marie R

Verified review (2211549) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Anne-Marie
thank you for taking the time to leave such a lovely review for Laura & Clare. They will be delighted with your kind feedback.

Overall, how was your experience of Chong Kwan Dental Care?

Exceptional service

Friendly and knowledgeable staff, exceptional service

— Anonymous

Verified review (2211056) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi
thanks for the 5 star review & appreciation of the service :)

Overall, how was your experience of Chong Kwan Dental Care?

Caring Dentist

Sore crown with infection dealt with by a very caring Dentist professionally whilst playing some chilled out tunes which I got to choose. Thanks so much

— Stephen C

Verified review (2210967) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Stephen
thank you for taking time to leave a 5 star review.
Great that you had such a positive experience & enjoyed the music :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Chong Kwan Dental Care

Everything went smoothly.

— Iain S

Verified review (2209586) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Iain
thank you for taking time to leave a 5 star review for us . Glad to hear your visit went well :)

Overall, how was your experience of Chong Kwan Dental Care?

Efficient, friendly

Efficient, friendly service

— Anonymous

Verified review (2209422) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi
thanks for your 5 star review :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Brilliant dentist

Brilliant dentist and nurse, I always feel very relaxed. A few interesting topics covered today, and I was still laughing on my way downstairs to reception. Thank you

— Nyree B

Verified review (2208944) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Nyree
thank you for leaving feedback on your recent visit. Glad we could give you a giggle :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Highly recommend

Once again a very warm welcome at reception.
Dentist and hygienist top notch when it came to advice on improving dental care.
Would highly recommend this practice.

— Anonymous

Verified review (2208793) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi
thanks for your review.
I am delighted that you rate us "top notch" and found the information given to you from the dentist & hygienist useful . Thanks too ,for your recommendation :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Very pleased

Very professional, polite. Very pleased

— Stuart K

Verified review (2208653) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thanks for taking time to leave a review.
It is great to hear that you found our staff professional & polite :)

Overall, how was your experience of Chong Kwan Dental Care?

Chong Kwan Dental Care

Both dentist and assistant made me welcome, put me at ease and explained the process, loved the banter with them.

— Robert R

Verified review (2208449) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Robert
thanks for your review.
We are glad you enjoyed the banter !

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Excellent treatment

I had excellent treatment. Two crowns were fitted without pain and very little discomfort while I listened to music of my choice.

— Jean B

Verified review (2208299) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Jean
thanks for your review.
I am happy to hear your visit went well & you enjoyed some music while you were there !

Overall, how was your experience of Chong Kwan Dental Care?

Excellent service

Always taken on time, excellent service, caring, my brother has dementia and they are excellent with him.

— Tom L

Verified review (2208233) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thanks you for taking the time to leave us such a lovely review.
Its a pleasure providing this service for your brother :)

Overall, how was your experience of Chong Kwan Dental Care?

Hygienist appointment

I found the hygienist wanting to follow up on information from the last visit and shared current information with me

— Donna G

Verified review (2207692) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Donna
thank you for your review. We always share the reviews with the whole team at our monthly practice meeting , discuss them and identify ways to continually improve based on customer experience. Could I ask you what would have made your 4 star review , a 5 star review ? If you prefer to contact me privately , you can do this by emailing : [email protected]

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Excellent service

Excellent service, talked to dentist and treatment with hygienist.

— Hazel M

Verified review (2205975) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Morning Hazel
thanks for taking time to leave a 5 star review & delighted to hear that you rate our service "excellent" :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Excellent service

Excellent professional and friendly service from David and Laura as always.

— Teresa W

Verified review (2205456) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Teresa
thanks for your 5 star review .
David 7 Laura will be delighted to know that you rated your visit so highly.

Overall, how was your experience of Chong Kwan Dental Care?

Checkup and hygiene

Always very warmly welcomed at reception. Your receptionist is fabulous!
I had a checkup and hygiene carried out by Ramona today. Such a nice and friendly person and explained everything that she was doing and asked me regularly if I was alright. She is brilliant!

— Alan T

Verified review (2205379) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello Alan
thank you so much for leaving such a positive review :)
I am glad that you felt welcomed & that well informed & comfortable during your visit with Ramona.

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private

Excellent service

Excellent service as usual, staff are all very friendly and knowledgeable

— Frank G

Verified review (2205158) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hi Frank
thank you for your review :)
Happy that you enjoy attending with us & value the service

Overall, how was your experience of Chong Kwan Dental Care?

Always receive 5 star service

Needed an emergency dental appointment and got seen the same day. Such kind, friendly staff who were all incredibly accommodating. Have been coming to Chong Kwan for nearly 6 years now and always receive 5 star service. Thank you so much!

— Anonymous

Verified review (2204741) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Hello
thank you so much for leaving this lovely review.
I am delighted that you appreciated how quickly we can see you in an emergency and so happy that you rate our service so highly :)

Overall, how was your experience of Chong Kwan Dental Care?

Was this service paid for privately, or on the NHS? Private