I was quite apprehensive before my appointment, Sophie was fantastic, explaining everything along the way. I felt heard and put at ease straight away. The two other ladies in my appointment (didn't catch their name, sorry!) were fantastic too. Really pleased, glad I signed up as a patient here.
— Anonymous
Verified review (2194182)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi
thank you so much for leaving such a great review.
I am delighted that you felt looked after on your visit.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Fantastic customer care
Always a pleasure, treated with respect at all times, fantastic customer care
— David I
Verified review (2193362)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello David
thank you so much for taking the time to leave such positive feedback.
I am happy that the team take such good care of you !
Overall, how was your experience of Chong Kwan Dental Care?
Hygienist appointment
Saw hygienist today and she was very thorough and offered great advice.
— Anonymous
Verified review (2191915)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Good morning. Thank you for taking the time to leave a 5 star review for Ramona -I am glad you found her service and advice to be useful.
Overall, how was your experience of Chong Kwan Dental Care?
Excellent service
The service is always excellent & it’s a very welcoming practice.
— Anonymous
Verified review (2191126)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you so much for your lovely review !!
Overall, how was your experience of Chong Kwan Dental Care?
Very kind and understanding
As always Sophie and Nicolle were very kind and understanding of my situation and explained what the treatment was and I've a follow up appt just to ensure all is well. I appreciate this very much.
— Caroline N
Verified review (2190671)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you Caroline for your review I am sure Sophie and Nicole will be delighted with your comments
Overall, how was your experience of Chong Kwan Dental Care?
Fantastic
Everyone is very welcoming at the practice they make you feel at ease and it's a really good friendly atmosphere. Sophie and her colleagues are really nice and explain everything that needs to be done and puts you at ease. I can't fault anyone or anything they have always been really good. Fantastic
— Anonymous
Verified review (2190507)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you so much for taking the time to leave a lovely review.
Overall, how was your experience of Chong Kwan Dental Care?
Always very welcoming
Always taken on time for treatment. My hygienist gives me good advice regarding the use of various implements available for my dental hygiene.
Reception staff are always very welcoming and helpful.
— Stuart C
Verified review (2190101)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you Mr Craig for your very kind comments
Overall, how was your experience of Chong Kwan Dental Care?
Welcoming staff
Helpful & welcoming staff.
— Andrew M
Verified review (2189898)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you Mr McMeechan for taking the time to leave a lovely review
Overall, how was your experience of Chong Kwan Dental Care?
Very thorough
Sophie was very thorough in her examination and knowledgeable.
— Iain S
Verified review (2188488)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you for taking the time to leave us a review Mr Smith
Overall, how was your experience of Chong Kwan Dental Care?
Make me feel comfortable
Very kind and explained whats going on, make me feel comfortable
— Anonymous
Verified review (2187582)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you for your lovely review
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
N/A
Friendly and efficient
Very nice, friendly, efficient
— Anonymous
Verified review (2187154)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello thank you so much for taking the time to leave us a review
Overall, how was your experience of Chong Kwan Dental Care?
Very reassuring
Excellent service and as someone who is nervous of the dentist I found Shin Ling Yip to be very reassuring.
— Simon B
Verified review (2184956)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Simon
thanks for your review.
I was very happy to hear that Shin Ling helped you during your visit :)
Overall, how was your experience of Chong Kwan Dental Care?
Brilliant staff
Just back from Chong Kwan Dental in Dunfermline, I needed an extraction after my crown came loose, they fitted me in quickly for treatment on Monday after I called them on Friday, David was absolutely brilliant, patient with me and my sore back, really put me at ease and was so thorough and professional and managed to extract the tooth without any pai. I would highly recommend this practice, the staff are all brilliant
— Sheena H
Verified review (2184630)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Sheena
thanks for taking time to leave such a wonderful review.
We aim to see people quickly, whether they are regular patients or not & I am delighted that you were happy with the treatment & service .
Overall, how was your experience of Chong Kwan Dental Care?
Quick, efficient
Quick, efficient service
— Anonymous
Verified review (2183948)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thank you for taking time to leave a review-we do aim to improve on our service and I would really be interested to know how we can make your 4 star review a 5 star review-if you would like to email me in confidence , you could contact me on : [email protected].
Overall, how was your experience of Chong Kwan Dental Care?
A great team
Fantastic. Very detailed examination and such a great team. David explained everything in great detail and put me at ease during my visit.
— Anonymous
Verified review (2183899)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thank you for your lovely review.
I am delighted that you appreciated the information given from David -I will feedback your comments to David & the team :)
Overall, how was your experience of Chong Kwan Dental Care?
Extraction
I was pretty nervous for a tooth extraction. Shin Ling made me feel more comfortable right away I felt confident in her. She explained everything and proceeded I didn't feel any pain or discomfort and it all went smoothly.
— Paddy Q
Verified review (2183020)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Paddy
thank you very much for your review.
I am delighted that your treatment with Shin Ling went well .
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Staff very pleasant and caring
Emergency appointment. Reception and dental staff very pleasant and caring. Kept up to date when appointment running late and staff apologetic. Lots of care taken with repair to tooth.
— Anonymous
Verified review (2182936)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thanks for taking time to leave a review.
I am glad that you enjoyed your visit to Chong Kwan Dental Care & that we were able to see you quickly for your emergency.
Overall, how was your experience of Chong Kwan Dental Care?
Great service
Always great service, and always feel like I’m in safe hands at Chong Kwan
— Nancy S
Verified review (2181532)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Nancy
thanks for your review !
We are glad that you value the service at Chong Kwan Dental Care :)
Overall, how was your experience of Chong Kwan Dental Care?
Friendly, professional
Friendly, professional staff (Sophie and Nicole).
— David G
Verified review (2181328)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Dave
Thank you for your lovely review-I have passed on your kind words to Sophie & Nicole
Overall, how was your experience of Chong Kwan Dental Care?
My experience
Broke two teeth front and back.
— Yvette L
Verified review (2180142)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi
thanks for your 5 star review !
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
