Verified review (2180003)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Garry
thanks for your lovely review-I will pass on your feedback to the team :)
Overall, how was your experience of Chong Kwan Dental Care?
Fantastic
Fantastic, professional service.
— Anonymous
Verified review (2179661)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thanks for leaving a 5 star review and kind feedback on our service
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Very informative
Very informative and helpful
— Wendy P
Verified review (2178036)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Good morning Wendy
thanks so much for leaving a review.
I am glad that you found the visit helpful & the clinicians & staff here always try their best to be helpful so I am happy this had an impact.
Overall, how was your experience of Chong Kwan Dental Care?
Careful care and treatment
Doctor Shin Ling Yip is very kind. Thank you for your careful care and treatment. The Chong Kwan Facebook page also explains everything clearly and is very helpful. Thank you for everything.
— Wai H
Verified review (2177848)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Chong Kwan Dental Care
Hello
thanks so much for taking time to leave us such a fabulous review!
I am delighted that you appreciated the service and that you were able to find helpful information on our facebook page. I will pass on your kind words to Shin Ling :)
Overall, how was your experience of Chong Kwan Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Prompt attention
Prompt attention and service
— Scott W
Verified review (2177836)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Scott
thank you for leaving a review.
I am delighted that you appreciated the prompt service :)
Overall, how was your experience of Chong Kwan Dental Care?
Their expertise is evident
Excellent service, everyone who works there are very friendly.
All staff are very professional, their expertise is evident. Very friendly and make the whole experience, dare I say enjoyable.
— Audrey H
Verified review (2177651)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Good morning Audrey
thank you for taking the time to leave such a helpful & positive review .
We aim to make your visit as enjoyable as possible and we are delighted that this shone through :)
Overall, how was your experience of Chong Kwan Dental Care?
Costs were better then expected
The staff were so helpful, so professional. I was a visitor to the area and was treated well.
Great help in a friendly timely manner. And costs were better then expected.
— Maureen R
Verified review (2177475)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Chong Kwan Dental Care
Hi Maureen
thank you for the review.
I am glad that your visit to us was appreciated & that everyone looked after you.
Thanks for the feedback on the costs too as it may help other people make the decision to choose us for dental care :)
Overall, how was your experience of Chong Kwan Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Excellent treatment
Excellent treatment and advice from my Dentist which will help to preserve the remainder of my teeth for as long as possible.
— Anonymous
Verified review (2177105)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi
thanks for leaving such a lovely review.
We are all about prevention so I am happy that you felt the advice will help you to care for your teeth :)
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
I felt very relaxed
Sophie the dentist was very thorough, examining my mouth, teeth and gums and has a very pleasant and friendly manner. I felt very relaxed while she was examining my teeth.
Ramona the hygienist and her Assistant were very thorough, but gentle cleaning my teeth. I felt very relaxed during the procedure. They were also very pleasant and friendly.
— Sheila S
Verified review (2177047)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Sheila
thank you for leaving such a glowing review for the Sophie, Ramona and the staff.
I was delighted to hear that you felt relaxed and comfortable during the treatment.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Review from Google
Had my tooth removed if was broken off at level of gumline dentist shin lip ying removed it with ease great dentist.
— Allan Sinclair
T258691
Review left 1 year ago
This review complies with Google's policies.
Reply from Chong Kwan Dental Care
Hi Allan
thanks for taking the time to leave such a lovely review for Shin Ling :) She will be delighted .
I am happy that your tricky extraction went smoothly.
Very courteous and explain fully
Appointments usually run on time. Staff very courteous and explain fully what if anything needs doing. I have always been satisfied with this dental practice.
— William K
Verified review (2176575)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Good morning William
thank you for taking time to leave such a lovely review :)
We are so glad that you are happy with the service .
Overall, how was your experience of Chong Kwan Dental Care?
A large filling
A thorough examination and advice. A painless and successful large filling completed by friendly and professional team of dentist and dental nurse.
— Philip R
Verified review (2175655)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Philip
thank you for your review.
You have given us great feedback for the team & we are glad our friendliness shone through.
Overall, how was your experience of Chong Kwan Dental Care?
Great
Was absolutely great
Very detailed and highlighted the importance of looking after my teeth
— Stuart T
Verified review (2175557)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Stuart
thank you for taking the time to leave a review:)
So glad that you appreciate the coaching we give you !!
Overall, how was your experience of Chong Kwan Dental Care?
Chong Kwan Dental Care
I have been a patient at this dental surgery and have never had any complaints about treatment
— Anonymous
Verified review (2175416)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Chong Kwan Dental Care
Hello
thank you for leaving a review.
We are happy that you rate us 5 stars and have stayed with us :)
Overall, how was your experience of Chong Kwan Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A wonderful team
Brilliant service and high professionalism. A wonderful team!
— Barbara B
Verified review (2175377)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Barbara
thank you for taking time to leave a review.
The team will be delighted to hear that you think they are wonderful. We aim to please .
Overall, how was your experience of Chong Kwan Dental Care?
Thorough and professional
Very pleasant manner, thorough and professional as always.
— Robert B
Verified review (2174962)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Good Morning Robert
thank you for leaving a review and giving feedback on the professional service received :)
Overall, how was your experience of Chong Kwan Dental Care?
Seen promptly
Came in today as my denture had broken and also my spare denture had also broken as well. Got seen promptly by David and he has arranged to get them both repaired and I have to go back tomorrow evening at 5.25pm to collect and check the fitting of them also
— Anonymous
Verified review (2174933)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thank you for your lovely review.
I am so happy we could help you quickly in an emergency situation !
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Felt well looked after
Very nice people and felt well looked after.
— Cherie M
Verified review (2173872)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Cherie
thanks do much for your 5 star review !
I am glad that you felt well looked after as we try very hard to make sure everyone coming to the practice gets a warm welcome & good service . I will share your kind words with the team
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
N/A
Excellent treatment
I've been attending Chong Kwan Dental Care for over 30 years. My treatment has always been excellent.
— Anonymous
Verified review (2173833)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thank you for taking time to leave such a great review !
I am delighted that you have been with us so long and appreciate the treatment you receive here .
We strive to deliver high quality care in a friendly environment.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
I was very impressed
Laura was very thorough and professional. Chatted first and through that established that I had issues grinding teeth and was able to offer me access to hypnotherapy recordings and a questionnaire to better understand my issue. She advised on toothpaste appropriate to me and a different technique for brushing. I was very impressed with her knowledge and care.
— Anonymous
Verified review (2173650)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi
thank you for taking time to leave such a detailed review. Laura is great at giving advice tailored to the individual and takes lots of time to listen to concerns and issues . I am happy that you found her advice useful.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
