I had an emergency appointment and lucky was seen too that day. I was treated with respect throughout, from reception to surgery and reception again. David was fantastic at working on the tooth.
— Julian P
Verified review (2168399)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Good morning Julian
thank you so much for sharing your positive experience. We're so glad we could accommodate you for your emergency and that you felt respected and well cared for throughout your visit. Its great to hear David did a fantastic job with your treatment and we truly appreciate your feedback ,which we always share with the team.
Overall, how was your experience of Chong Kwan Dental Care?
Care and attention
The friendly greeting at the desk and the care and attention before, during and after treatment for me as a type 1 diabetic was very much appreciated, was second to none and very much appreciated
— Donald L
Verified review (2167614)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Donald
it was lovely to see you ! Thank you so much for your kind words. We're so glad to hear that you felt welcomed and well cared for throughout your visit , especially considering your specific needs as type 1 diabetic. Providing personalised, attentive and holistic care is so important to us and we are happy it made a positive impact.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Treatment carried out on the day
Attentive staff, treatment carried out on the day, as slot became available. Next steps explained. Care taken my dentist
— Finlay G
Verified review (2167049)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Finlay
thank you for leaving a 5 star review.
Thanks for your kind words and I will pass on your comments to the team.
Overall, how was your experience of Chong Kwan Dental Care?
Exceptional care
Exceptional care as always from my wonderful dentist, Dr Shin.
Each step of the process was explained and any questions I had were answered thoroughly. Ample time is allocated so the appointment is never rushed, creating a relaxing experience.
— Debbie S
Verified review (2166691)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Debbie
thank you so much for leaving such a lovely review. I will pass on your kind words to Shin . Its great for the team to hear that the time & care they take is appreciated :)
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Very understanding
Sophie was very understanding about my situation and made me feel at ease.
— Anonymous
Verified review (2165360)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello
thank you taking time to leave a review and I am delighted that Sophie out you at ease. I will pass on your comments :)
Overall, how was your experience of Chong Kwan Dental Care?
Understanding of my children’s needs
Was visiting the surgery for my children's check up’s today, Sophie the dentist and Nicole the dental nurse are very friendly and informative completely understanding of my children’s needs, one having a disability and one having issues with her braces, very helpful and giving lots of tips to them.
— Anonymous
Verified review (2163743)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you so much for your lovely review we will make sure this is passed on to Sophie and Nicole. We feel very lucky to have them both in our practice !!
Overall, how was your experience of Chong Kwan Dental Care?
Excellent dentist
The dentist was excellent. Very caring whilst being excellent at explaining what was going on
— John D
Verified review (2162841)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Thank you Mr Duffy for your lovely review.
Overall, how was your experience of Chong Kwan Dental Care?
Would highly recommend
Been attending here since I was a little girl. Always very professional and make you feel welcome and at ease. Would highly recommend.
— Alana M
Verified review (2161986)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Alana . Thanks for your lovely review. It has been a pleasure to see your growing up !! Glad you have stuck with us & thank you for the recommendation.
Overall, how was your experience of Chong Kwan Dental Care?
Invisalign treatment
I cannot praise Auleep enough for my Invisalign treatment.
Since even enquiring about the treatment he has been very helpfull, clear about the plans and regularly books me in for checks to make sure it's all going to schedule and talked through the payment plans.
I have never had a good relationship with dentists just due to my own fears when I was younger but he completely put me at ease and he was the only dentist to get my 5 year old son to show his teeth haha!
As a whole the practice is very good and care for patients.
— Kayleigh C
Verified review (2161766)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Kayleigh . Thanks for taking the time to leave such a fantastic review. Auleep has been a great asset to the practice and like you say, he genuinely cares for his patients-so much so that he continues to travel from England every few months to complete treatment for his Invisalign cases. We are so happy that he has helped you to relax about dental care and hope that your son continues to trust us too :)
Overall, how was your experience of Chong Kwan Dental Care?
Hygienist appointment
Lovely first appointment with my new hygienist, Ramona Popescu, she explained everything
— Anonymous
Verified review (2161552)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi-thanks for your review. Ramona will be happy to hear that your first visit went well. We are always trying to improve our service & welcome all feedback -positive & negative-can I ask what would have made your visit 5 stars ?
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Chong Kwan Dental Care
Nice people and care
— Paul W
Verified review (2160382)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Morning Paul. Thank you for your lovely review . We are glad that you could tell we genuinely care for each and every patient . Feedback is a very valuable tool that helps us to improve the service we offer-could you tell me how we could improve ? If you would rather do this privately you can email me : [email protected]
Overall, how was your experience of Chong Kwan Dental Care?
Happy with my treatment
Very happy with my treatment and very pleasant staff
— Kim A
Verified review (2159973)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Kim. Thanks for taking the time to leave us a review. Happy to hear that you are satisfied with the service and its lovely for the staff to know that their attention is appreciated.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Caring
Very professional and caring
— Michael W
Verified review (2159136)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Michael. Thanks for your review-its great to get such positive feedback and to know that the care shines through.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Prompt attention, polite
Prompt attention, polite and considerate professional work.
— Anonymous
Verified review (2158957)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello . Thank you for taking the time to leave us such a lovely review. Its great to be able to share your comments with the team as they work hard to get this very result !
Overall, how was your experience of Chong Kwan Dental Care?
Friendly and reassuring
Both girls so friendly and reassuring today at my check up
— Susan M
Verified review (2158830)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Chong Kwan Dental Care?
Very gentle, thorough
The hygienist was thorough in explaining how to clean the teeth and gums. Very gentle too.
— Anonymous
Verified review (2158766)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi. Thank you for your review and sharing your positive experience of visiting the hygienist. Our hygienist , dental therapists , Oral Health Educators and Childsmile nurses have amazing tools, tips and techniques to pass on to patients and they all enjoy being able to help people to improve their dental health.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Explains everything so well
Sophie is just so lovely. Explains everything so well. Plus understanding to my needs
— Catherine J
Verified review (2158273)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Catherine. Thank you for your kind review. Sophie will be happy to hear that your visit was so positive & that her care and attention was appreciated.
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
Welcoming, put me at ease straight away
It was the first time I have met with Sophie she was welcoming putting me at ease straight away. She explained to me her findings after my examination and my dental plan going forward.
— Shelley A
Verified review (2158021)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hi Shelley. Thank you for taking the time to leave such a lovely review after your visit to Sophie. Sophie is great at helping patients to relax & is brilliant at explaining what she has found. We hope to see you again soon !
Overall, how was your experience of Chong Kwan Dental Care?
Was this service paid for privately, or on the NHS?
Private
My experience
6 month check up and hygienist.
— Cynthia B
Verified review (2157477)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello Cynthia
thank you for your review. If I can ask, what would have made your visit today a 5 star review ? We aim to make your visit as enjoyable as possible & your feedback helps us to try and make this happen :)
Overall, how was your experience of Chong Kwan Dental Care?
Very well looked after
Everything explained to me.
Asked repeatedly if everything was ok.
Very well looked after
— William M
Verified review (2157164)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Chong Kwan Dental Care
Hello William
thank you for your 5 star review!
I am delighted that you felt well looked after today :)
Overall, how was your experience of Chong Kwan Dental Care?
