Chong Kwan Dental Care

Professional and comprehensive visit

Extremely friendly reception.
Friendly, professional and comprehensive visit.
Individual relative appointment.

— Stuart T

Verified review (1762591) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Stuart. Always good to get patient appreciation, especially when it is shared on social media.

Overall, how was your experience of Chong Kwan Dental Care? (tap on a rating)

Fabulous

How fabulous David and the team are.

— June S

Verified review (1762397) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks June, "fabulous" is tremendously kind. We do try. David

Overall, how was your experience of our service? Very good

Attention to detail

Dentist's attention to detail.

— Jean G

Verified review (1762369) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Jean. Now and then, that's where you find the devil.
David

Overall, how was your experience of our service? Very good

Always polite

Very happy with the work done and the dentist is always polite and well-mannered. Tooth looks and feels better now that it has been sorted.

— Wendy P

Verified review (1762253) Review left 3 years ago
This review was collected via email feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind words. Always glad to help.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

It was good

It was good, thank you.

— Anonymous

Verified review (1761728) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Good of you to say so. Thanks for your kind review.

Overall, how was your experience of our service? Very good

Chong Kwan Dental Care

The dentist was very nice and chatted to me and was very patient to my needs as I have tourettes and a tic in my jaw. Unfortunately, Mr Chong Kwan is the complete opposite and does not talk to you but talks with the dentist while I was sitting there. Not a pleasant man.

— Patricia M

Verified review (1753926) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Patricia for taking the time to leave a review. We are very glad to hear your visit with Sophie went well. Sophie graduated as a dentist earlier this year and came to work in our practice with David as her mentor and does sometimes ask David in to the appointment for a second opinion..
I am sorry you felt excluded from the conversation and thank you for bringing this to our attention, we will take your comments on board and try to do better in the future

Overall, how was your experience of our service? Very good

Chong Kwan Dental Care

Polite approach.

— Anonymous

Verified review (1760809) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

It's our pleasure.
Thank you

Overall, how was your experience of our service? Very good

Everything is explained

Everything is explained so clearly. And nothing rushed.

— William M

Verified review (1759832) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind feedback. Doing dentistry in a rush is the way to get it wrong.

Overall, how was your experience of Chong Kwan Dental Care? (tap on a rating)

Dentist kept me fully informed

Dentist kept me fully informed of what he was doing and future treatment.

— Anonymous

Verified review (1759828) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind rating.

Overall, how was your experience of our service? Very good

Great service

Simply the polite friendly staff, providing great service, as usual..

— Robert S

Verified review (1759213) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Bob. Always a pleasure to look after you.
David

Overall, how was your experience of Chong Kwan Dental Care? (tap on a rating)

Very good and gentle

My dentist was very good and gentle, very pleased with him, I couldn’t get a better dentist.

— Paul F

Verified review (1758653) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Paul. He will be very happy to hear you say so.

Overall, how was your experience of our service? Very good

Made me feel at ease

Everyone was very friendly and made me feel at ease. Answered any questions I had and were reassuring.

— Anonymous

Verified review (1758201) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind words. It's great to be appreciated.

Overall, how was your experience of our service? Very good

Very happy with the overall experience

Very helpful and explains everything clearly, puts you at ease with a friendly approach, very happy with the overall experience.

— Margaret L

Verified review (1758450) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Margaret. Glad to be of service.
David

Overall, how was your experience of our service? Very good

Excellent service

Excellent service.

— Anonymous

Verified review (1758454) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind opinion

Overall, how was your experience of our service? Very good

Painless root canal treatment

Painless root canal treatment from David. Pleasant reception staff.

— Anonymous

Verified review (1756954) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Root treatments get a bad reputation and can be quite tricky, but can usually be managed painlessly. Glad to have achieved this for you.

Overall, how was your experience of our service? Very good

My experience

Explanation of treatment each step of the process.

— Anonymous

Verified review (1756911) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind words

Overall, how was your experience of our service? Very good

Explained everything to me throughout

The care, how gentle my dentist was explaining everything to me throughout the process.

— Katarzyna D

Verified review (1756871) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Katarzyna. Your favourable view will give your dentist a boost

Overall, how was your experience of our service? Very good

Dental appointment

The required dentistry was carried out efficiently and I was kept up to date with what was happening as we proceeded.

— Brian G

Verified review (1756691) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thank you Brian. Glad to have been of assistance.
David

Overall, how was your experience of our service? Very good

Chong Kwan Dental Care

My wife says I’m a bit odd because I actually don’t mind going to the dentist. The worst part of the procedure for me is feeling the initial jab as the anaesthetic goes in. Even this was completely pain free.
I’m now actually looking forward to the next visit when this work will be completed, and my tooth will be restored.

— Anonymous

Verified review (1756689) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Thanks for your kind review. You are not so odd. We have many relaxed, calm patients. We are happy to help the anxious, but find relaxed, calm dentists who are not rushed and stressed tend to have a higher proportion of relaxed, calm patients.

Overall, how was your experience of our service? Very good

Chong Kwan Dental Care

Quality of staff making us welcome and dentist taking time to explain to use how we need to keep our teeth healthy.

— Anonymous

Verified review (1755337) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Chong Kwan Dental Care

Taking time to do things properly is the way to go and prevention is better than cure. None of that happens without good-quality staff.

Overall, how was your experience of our service? Very good