Working Feedback

Chong Kwan Dental Care

6a High Street, Dunfermline, Scotland, KY12 7AR

Excellent rating from 1475 reviews

5 out of 5 stars

1730 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Gary Gilliard

T171509 Review left 4 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you for your kind rating.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” David Dickson

T171510 Review left 4 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you for your kind and excellent Rating.

Review from Google

5 out of 5 stars
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I have recently joined the practice and have nothing but praise for the staff.They are all very friendly and welcoming when I attend my appointments.The covid precautions they have are first class.with temperatures taken before treatment is given The staff all wear personal protective clothing which is very reassuring for the patients and makes you feel safe.I would certainly recommend this practice to anyone who is looking for a fantastic dentist

โ€” Mary Beveridge

T171511 Review left 4 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hi Mary. Thank-you for your very kind review. We know many patients are justifiably concerned about cross-infection and, as we work a few inches from patient's mouths, we share and understand those concerns. We are all vaccinated and all being careful with our patients, well aware that some will be very vulnerable. I am glad you felt welcome and well cared for.

Review from Google

5 out of 5 stars
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Brilliant services, and lovely staff ๐Ÿ˜Š

โ€” Shiona Reid

T171512 Review left 4 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you Shiona, this kind review helps our practice. Ying Yee and Rhiannon will be particularly pleased. David

Review from Google

5 out of 5 stars
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They are amazing, polite and when you are in need of care they are not going to disappoint.
Sure you need to stick to soft food and no sugar drinks for a bit after dental work but that's called DENTAL CARE which is what they are trying to educate you on.
The reminder calls about my appointments have been a god send during stressful weeks which can lead a person forgetful.
Mr Kwan is beyond amazing.

โ€” Pandora Fox

T171461 Review left 4 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thanks Pandora, your kind comments are much appreciated. Please knock off the sugary drinks for good, not just for a bit! It really helps us to get good reviews like this, so thanks for your support. David

Review from Google

5 out of 5 stars
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Excellent dentist, used in an emergency, fully recommended.

โ€” Rik Morley

T171513 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thanks Rik. Happy to help. Good of you to share. David

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Lynn Cochrane

T171514 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you for your kind rating

Review from Google

5 out of 5 stars
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Patients arriving at the entry door could only gain entry by phoning-some i'm sure do not use a mobile.The treatment I recieved once I was seen was as usual excellent.Just sorry to hear that my dentist, Eilidh, is leaving the practice shortly.

โ€” Brian Gourlay

T171516 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Brian, thanks for your kind rating and valuable feedback. We do advise people without a phone that as soon as their surgery is free, we will be coming to the door to escort the departing patient out, at which point we will call the next patient in, but I will review what the signs on the doors say with your comments in mind today. I do hope you will be happy with your new dentist who we expect in the latter half of September, she certainly seems very nice and will work more extensive hours for our patients in order to let us get through our backlog.

Review from Google

5 out of 5 stars
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Christine Park and ,dental assistant and reception staff are a great team. I felt relaxed and comfortable, considering the pressure the staff are under they were professional and understanding.
Thank you.

โ€” lesley macarthur

T171517 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Leslie, kind of you to share and most helpful to prospective patients. All the team appreciate this sort of generous feedback. It buoys us up through choppy waters.

Review from Google

5 out of 5 stars
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I can honestly say that the treatment I received was 1st class and more importantly pain free. They have literally given me my smile back, I can never thank the staff enough.

โ€” Bob Knox

T171518 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you Bob. We do our best. Pain-free is a pretty high bar though, I always feel injections a bit. We do appreciate patients taking time to help us online.

Review from Google

5 out of 5 stars
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I had a very positive experience with David. I came to him with alot of pain with an upper 6 tooth, in which I had had two different composite fillings, which were causing me severe pain. I had been suffering for many months. He listened to me, he was compassionate, and he got me out of pain. I was very happy that he offered me follow up appointments to check all was OK. I would recommend him. Particularly appreciated that he has a calm and confident manner. ๐Ÿ‘๐Ÿ˜

โ€” Felicia Solomon

T171519 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Felicia, glad to have been of help. I do see frequent problems with posterior composite fillings. Many dentists regard them as very technique sensitive, although I think of them no more so than amalgam fillings. Both require good technique and avoiding false economy by using inferior materials. It is particularly important to listen to the patient and address pain as a priority.

Review from Google

5 out of 5 stars
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The usual exemplary service.

โ€” Stewart

T171520 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you for your kind words Stewart, Gives us all a much needed boost. Look forward to seeing you again. David

Review from Google

5 out of 5 stars
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Been going to this practice,for last 20 years.Always had great service.Very professional and always best advice.Thank you.David.

โ€” islam raza

T171521 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Islam, thank-you so much for your kind review. It's always a pleasure to treat you. Good of you to share. David

Review from Google

5 out of 5 stars
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Always so polite, welcoming and professional.
I have yet to meet someone who makes me feel uncomfortable whilst I am having work done on my teeth. They are gentle and very cautious. Always asking if you're ok and if you're comfortable. As they are probably aware of bad experiences in the past from previous dentists or phobias of dentist tool noises and sensations.

But don't worry. These folks are amazing.
Without them, I would have lost teeth from being too afraid to take up appointments. Now they're better than ever and it's all thanks to them. They make me smile and my smile is looking better than ever because of you lot! <3

โ€” Kay Sim

T171522 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Thank-you Kay. It is wonderful when we feel that patients have regained confidence and especially so when they take the time to encourage other patients on social media. I am sure your comments will help someone to pick up the phone and book an appointment. There are so many people out there with dentist-hesitancy who will be nursing a problem which would only worsen by further delay. Despite the current difficulties getting through our patient backlog, we are still able to offer urgent care.

Review from Google

5 out of 5 stars
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Very good service friendly and understanding a job done very professionally I recommend Chong Kwan Dental Care

โ€” Michael McGuigan

T171468 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Michael. Thank-you for your great rating. David

Review from Google

4 out of 5 stars
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Very organised and felt very safe. Although delay in getting taken for treatment was very quick once seen.

โ€” Maureen Bellini

T171525 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Maureen. Sorry your dentist ran late. Dental treatments can be hard to predict. Glad you felt safe, this is our priority. If my team seemed on the ball, they are playing their best game under quite a bit of pressure right now, so they will be pleased by your comments. David

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Jayde Macdonald

T171526 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Jade. Thanks for your kind and excellent rating. Much appreciated. David

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

โ€” Robert Butcher

T171527 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Mr Butcher, so glad that our manager managed to discuss things with you and that you improved your rating of our practice. Please just talk to us and we can always sort things out reasonably.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Alyssa Watson

T171529 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hi Alyssa, thanks for rating us so kindly. Much appreciated. David

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Kalvin Thain

T171530 Review left 5 years ago
This review complies with Google's policies.

Reply from Chong Kwan Dental Care

Hello Kalvin. Thanks so much for the excellent rating.