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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 306 reviews

5 out of 5 stars

+ 1055 reviews from Google 1361 total reviews

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Latest Reviews by Working Feedback

I can smile again

5 out of 5 stars
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Lost front side of one of my front teeth on the weekend. I rang Eastside Dental and was given an appointment later on the same day. My tooth was fixed and I can smile again.

— Jennifer N

Verified review (2531647) Review left 8 hours ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— linda thomas

T487131 Review left 1 day ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much for rating our services so highly, we greatly appreciate your feedback.

My recent appointment

5 out of 5 stars
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Excellent service from the whole team.

— Simon N

Verified review (2530911) Review left 1 day ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your lovely review. We are very glad you had such a positive experience at the practice!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy

5 out of 5 stars
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I had a filling fall out and phoned Eastside Dental straightaway. I was seen the same day. The filling was replaced. I am happy with the outcome and very happy with the speed of resolving the problem. Thank you Eastside Dental.

— Anonymous

Verified review (2530632) Review left 2 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for taking the time to share your feedback. We’re delighted to hear that we were able to accommodate you at short notice and resolve the issue promptly. It’s wonderful to know that you are happy with the treatment and the outcome. Your kind words are greatly appreciated and we look forward to welcoming you back in future.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb

5 out of 5 stars
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As always, superb Dental Practice & of course, Dr. Tom is an absolute star, such an awesome Dentist & a kind & caring person too, always asks me how my daughter is doing, the Dental Nurses are always fantastic too.

— Anonymous

Verified review (2530397) Review left 4 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your lovely feedback. We’re thrilled to hear that you continue to have such a positive experience with us. Tom and the whole team will be thrilled to hear your kind words. We pride ourselves on providing friendly, compassionate care and building lasting relationships with our patients. Thank you for your continued trust and support, it really means a lot to us. We look forward to seeing you again soon.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Under treatment for new 4 front teeth. Today I had to have three roots removed ready for implants/bridge in a few months. Mark Williams was amazing tbf, took his time made sure I was number and they were out in a flash no discomfort at all. He packed sockets with collagen and sutured all three to speed up healing and reduce bleeding. Nervous going in but no need be as Mark made it so painless and comfortable.
Fully recommend him…

— peter clement

T486772 Review left 4 days ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your fantastic review and recommendation. We’re delighted to hear that Mark made you feel comfortable and reassured throughout your treatment, especially when you were feeling nervous beforehand. Providing gentle, patient-focused care is very important to us and Mark will be thrilled to hear your kind words. We wish you a smooth and speedy recovery and look forward to supporting you through the next stages of your treatment. Thank you for putting your trust in Eastside.

Outstanding treatment

5 out of 5 stars
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First Class; Politeness from all staff and then outstanding treatment from both the Dentist and Hygienist!!!! 5 star

— Gareth D

Verified review (2530229) Review left 4 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you were impressed with the friendliness and politeness of our team, as well as the care and treatment provided by our dentist and dental therapist.

Your kind words mean a great deal to us and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to the practice soon.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic experience

5 out of 5 stars
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I had a fantastic experience at my new dental practice. From the moment I arrived, the receptionist was absolutely lovely, making me feel very welcome and at ease. She made the whole process of setting up my dental plan and booking future appointments so easy and straightforward.

The dentist was equally fantastic – really friendly, welcoming and professional. I had a very thorough examination and felt completely comfortable and at ease throughout.

Excellent customer service from start to finish. It’s so nice to find a dental practice where you feel genuinely welcomed and well looked after. Highly recommend!

— Bethan C

Verified review (2529911) Review left 4 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your wonderful review and kind words. We are delighted to hear that you had such a positive experience at our practice. It’s lovely to know that our reception team made you feel welcome and helped make the process of arranging your dental plan and future appointments so straightforward.

We’re especially pleased that you felt comfortable and well cared for during your examination. Providing a friendly, professional and welcoming environment for all our patients is extremely important to us.

Thank you for choosing us as your dental practice and for your recommendation. We look forward to welcoming you back and continuing to look after your dental health.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had a fantastic experience at my new dental practice. From the moment I arrived, the receptionist was absolutely lovely, making me feel very welcome and at ease. She made the whole process of setting up my dental plan and booking future appointments so easy and straightforward.

The dentist was equally fantastic – really friendly, welcoming and professional. I had a very thorough examination and felt completely comfortable and at ease throughout.

Excellent customer service from start to finish. It’s so nice to find a dental practice where you feel genuinely welcomed and well looked after. Highly recommend!

— Beth Clark

T485962 Review left 4 days ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for taking the time to share such a lovely review. We’re delighted to hear that you felt welcomed and comfortable from the moment you arrived. We take great pride in providing a friendly, professional and personalised experience, ensuring every step of your visit is as smooth and straightforward as possible.

It’s wonderful to know that you felt well cared for throughout your examination. Your kind words and recommendation mean a great deal to us and your comments have been shared with the whole team. We look forward to welcoming you back to the practice in future.

Check up

5 out of 5 stars
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Dental check up

— Anonymous

Verified review (2529459) Review left 5 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your positive feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very friendly

— Anonymous

Verified review (2529003) Review left 5 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your positive feedback, we greatly appreciate it.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant and professional

5 out of 5 stars
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Rebecca is really pleasant and professional

— Valerie W

Verified review (2528955) Review left 6 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your lovely feedback about Rebecca. I'm sure she'll be thrilled to know her professionalism and care has made such a positive impact.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic dentist

5 out of 5 stars
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Fantastic dentist, the best I've ever used.
Everyone in the team is so polite.
It's always spotlessly clean.

— Richard S

Verified review (2528615) Review left 6 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your fantastic feedback. It’s lovely to hear that you’ve been so happy with your experience at our practice. Our team works hard to ensure every patient feels welcomed and well cared for, while maintaining the highest standards of cleanliness and professionalism. We truly appreciate your kind words and look forward to seeing you again.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good and very happy.

— Ian N

Verified review (2528480) Review left 6 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for leaving such positive feedback. We are very pleased to hear you are happy with the level of care our team provides, we look forward to seeing you on your next visit.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A relaxed and professional attitude

5 out of 5 stars
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The visit was seamless and stress free. Practice has a relaxed and professional attitude.

— Anonymous

Verified review (2528248) Review left 6 days ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely feedback. We’re delighted to hear that your visit was seamless and stress-free. We pride ourselves on creating a welcoming, relaxed and professional environment and it’s wonderful to know that this came across during your experience. We truly appreciate you taking the time to share your kind words.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service from the receptionist to the chair couldn’t ask for better.

— Chris Thomas

T484930 Review left 6 days ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for leaving such lovely feedback. We are delighted to hear that your patient journey was so seamless and that you were pleased with the level of care provided by the team. We really do appreciate you taking the time to review our services.

Review from Google

5 out of 5 stars
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Good professional service

— Roger Llewellyn

T484931 Review left 6 days ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much for taking the time to share your experience. We are thrilled to hear you were happy with the level of care our team provided and we truly appreciate your feedback.

Friendly, professional

5 out of 5 stars
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Friendly staff, all very professional.

— Anonymous

Verified review (2527963) Review left 1 week ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your review. It is lovely to hear that you found our staff to be friendly and professional. We greatly appreciate you taking the time to share your experience.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So respectful

5 out of 5 stars
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Can’t thank the staff enough for helping to fit me in for an “urgent “ appointment and the treatment was first class. So respectful. Thank you!

— Bronwen B

Verified review (2527732) Review left 1 week ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your kind review. We are very pleased that we were able to get you seen promptly and that you were happy with the treatment you received. We look forward to seeing you again in future.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

4 out of 5 stars
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Treatment very good, staff very professional

— Anonymous

Verified review (2527543) Review left 1 week ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your positive feedback. We’re pleased to hear that you were happy with the treatment you received and that you found our team professional throughout your visit.

Your kind comments are greatly appreciated and will be shared with the team. Thank you for taking the time to leave us a review.
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient