The team that helped me today was extremely helpful, from the front desk to the dentist chair, reassuring me of a swift and easy visit and that’s what they provided there.
— Anonymous
Verified review (2479080)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you for your kind words. We’re so pleased to hear that our team made you feel comfortable and reassured throughout your visit, from reception through to the dentist. It’s wonderful to know you had a smooth and positive experience.
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Patient
My recent appointment
Arrived a bit early which was advantageous in order to complete my medical history. Went straight in to see the dentist - all good. Would definitely recommend to others.
— Karen C
Verified review (2479029)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback! We’re pleased to hear your appointment went smoothly and that you were seen promptly. We really appreciate your recommendation and kind words about your experience, and look forward to seeing you again on your future visits.
Overall, how was your experience of Eastside Dental?
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Patient
Review from Google
My first visit to Eastside Dental was a very pleasant experience. The waiting area is very calming, and the reception staff are very helpful and friendly. I saw Rebecca today, who was very nice and very reassuring. My pre-anxiety was not warranted at all. First impressions really do matter, thank you.
— T S
T452467
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for taking the time to share your experience. It's wonderful to hear that your first visit to Eastside Dental was such a positive one, and that you found our waiting area calming and our reception team welcoming and helpful.
It’s especially lovely to hear that Rebecca helped you feel reassured and at ease. We understand that visiting the dentist can sometimes bring anxiety, so knowing that we helped make your experience comfortable means a great deal to us.
Thank you again for your kind words and for trusting Eastside Dental. We look forward to welcoming you back!
Friendly and efficient
Friendly and efficient staff.
— Elaine G
Verified review (2478774)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your kind words and lovely review.
Overall, how was your experience of Eastside Dental?
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Patient
Review from Google
Painless, friendly,professional. Exactly what I have come to expect from this excellent dental practice. 5* all the way.
— Diane Keber
T452265
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your wonderful 5-star feedback. We’re so pleased to hear that you continue to experience the friendly, professional and comfortable care that we strive to provide. Your kind comments are greatly appreciated by the whole team and we look forward to welcoming you back again soon.
First-class treatment
Excellent reception followed by first-class treatment.
— Thompun O
Verified review (2478632)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you for your kind review. We’re delighted to hear that you received a friendly welcome from our reception team and that you were pleased with the treatment you received. Your positive feedback means a lot to us, and we look forward to seeing you again.
Overall, how was your experience of Eastside Dental?
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Patient
Review from Google
First visit today. Very pleasant, cheerful and professional staff. I was seen promptly. The surgery is bright and clean. A good experience all round.
— Peter Hartland
T452000
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your kind feedback. We’re so glad to hear that you had such a positive experience on your first visit. It’s wonderful to know that you found our team pleasant, cheerful and professional, and that you were seen promptly. We also appreciate your comments about the cleanliness and bright environment of the surgery. We look forward to welcoming you again in the future.
Review from Google
Exceptional service. Professional and also caring Team. Dr Kate was so skillful and thorough. Highly competent and knowledgeable regarding post radiation treatments for oral cancer. The reception staff are lovely. Friendly and welcoming. Everything was explained to me clearly. The planning and follow up appointments were all sorted . This is how dentistry should be done 👍
— Stephen Lloyd-Cook
T451654
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your wonderful feedback. We’re delighted to hear that you felt so well cared for by Dr Katie and the whole team. It’s especially pleasing to know that everything was explained clearly and that the planning and follow-up appointments were handled smoothly. We’ll be sure to share your kind words with Dr Katie and the reception team. Your comments mean a great deal to us!
Review from Google
1st appointment here today, unfortunately I'm a VERY nervous patient with a huge fear of needles.... the staff were absolutely amazing, really put me at ease, took their time to listen, and explain everything.. thank you.
— james hornsey
T451655
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for sharing your experience with us. We’re especially pleased to hear that our team helped put you at ease and took the time to listen and explain everything clearly. We understand that visiting the dentist can be particularly daunting when you have a fear of needles, so it’s wonderful to know you felt supported and comfortable.
Review from Google
Really lovely to come to your dentist everyone was welcoming
— Andrea Jones
T451656
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely feedback! We’re delighted to hear that you felt so welcomed by everyone.
Review from Google
Excellent my dentist Katie was fantastic 👍💪
— James Daniel Forde
T451657
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your fantastic feedback! We’re delighted to hear that Katie was able to provide such a great experience. We’ll be sure to pass your kind words on to her.
Review from Google
Always very friendly and very efficient. They have me in every 6 months for a checkup. I lost a filling a few weeks ago and they were able to see me within 48 hours. I am fortunate enough to be a NHS patient and they have always looked after me well.
— Gary
T451410
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely feedback. We’re really pleased to hear that you’ve consistently found the team friendly and efficient, and that we were able to see you promptly when you lost your filling. It’s wonderful to know you feel well looked after as an NHS patient with us.
Review from Google
This person left a star rating but no comment.
— Nigel Leggett
T451411
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your review.
My recent appointment
Good service, good staff can't fault them.
— Anonymous
Verified review (2477987)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your kind words, the team will be delighted with your feedback.
Overall, how was your experience of Eastside Dental?
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Patient
Very helpful and pleasant
Very pleased with treatment, staff very helpful and pleasant.
— Yvonne L
Verified review (2477774)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely feedback! We’re delighted to hear that you were pleased with your treatment and found our staff helpful and pleasant. We really appreciate you taking the time to share your experience with us.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
My recent appointment
Excellent practice.
— Haydn W
Verified review (2477790)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for taking the time to leave us a review, we really appreciate your feedback.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Next of kin
Review from Google
Tom was brilliant and I really appreciate the extra mile he went for me over the course of this treatment.
— Huw Hughes
T450994
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your kind words! We’re delighted to hear that Tom went the extra mile and made such a positive difference throughout your treatment. We’ll be sure to pass your lovely feedback on to him.
Eastside Dental
Could be more talkative with children and make them feel more relaxed
— Anonymous
Verified review (2472788)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Friendly staff, modern and comfortable waiting room and dentists of the highest calibre.
— Geoff Stevenson
T450425
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your lovely feedback. We are thrilled to hear that you enjoyed the welcoming atmosphere, comfortable surroundings and the high standard of care provided by our dental team. We really appreciate your kind words and look forward to welcoming you back to Eastside Dental in the future.
Review from Google
I went to Eastside dental as an emergency appointment Outstanding practice from reception staff to the dentist I saw Tom and his assistant they was so understanding and Tom explained everything to me was so gentle I would recommend this dental practice
— Rachel Whittaker
T450092
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your wonderful feedback. We’re delighted to hear that you felt so well looked after during your emergency appointment. We’ll be sure to pass your kind comments on to Tom, his dental assistant and our reception team. It’s especially pleasing to hear that Tom took the time to explain everything clearly and made you feel comfortable throughout your visit. Thank you for recommending Eastside Dental, we really do appreciate it.
