T450093
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience with us. It’s always a pleasure to welcome you and we truly appreciate your continued support. We look forward to seeing you during your future visits.
Quick and thorough
Tom the dentist was very quick and thorough and as usual answered any queries. He has excellent communication skills. Staff at the desk were also helpful
— Colin R
Verified review (2476912)
Review left 3 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback. It's brilliant to hear that you had such a positive experience with Tom and that you found him to be thorough and a great communicator. We’re also pleased that our reception team were helpful and welcoming. We really appreciate you taking the time to share your experience with us.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very professional
A very professional appointment. No messing about. On with the job in hand
— Anonymous
Verified review (2476885)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your positive feedback. We are pleased to hear that you found the appointment professional, straightforward, and efficient. We appreciate you taking the time to leave a review and look forward to welcoming you again in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Eastside Dental
Awesome, thank you
— Ian J
Verified review (2476592)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for taking the time to leave us feedback. We are thrilled you had a positive experience.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Restored my faith and confidence
Eastside has restored my faith and confidence after a really bad experience with my previous dentist
— Anonymous
Verified review (2475859)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for sharing your experience. We’re truly sorry to hear that you had a difficult experience with your previous dentist, but we’re glad that Eastside has been able to restore your faith and confidence in dental care. Your trust means a great deal to our team and we are committed to continuing to provide you with the caring, professional service you deserve.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Excellent service all round, very professional
— Anonymous
Verified review (2475656)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely feedback! We’re delighted to hear you found the service professional and had a positive experience on your first visit. We really appreciate your suggestion regarding parking and will make sure we provide clearer information to new clients about the parking available on site. We look forward to welcoming you again!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very impressed
Olly was my hygienist, I was very impressed with my appointment, very professional. Thank you.
— Christine F
Verified review (2475619)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely review! We’re delighted to hear that you were so impressed with your appointment and found Olly to be professional and thorough. We’ll be sure to pass your kind words on to Olly.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Exemplary.
Every member of the team is caring, considerate and professional.
— John Evans
T447560
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your kind feedback. We truly appreciate your recognition of our team’s commitment to being caring, considerate, and professional. We look forward to welcoming you back for future visits.
Review from Google
My 1st visit to Eastside Dental and what a great experience. They were very professional and the reception staff instantly made me feel relaxed and welcome. The hygienist and her assistant were fantastic I'm actually looking forward to visiting again in a couple of months... Thank you all!
— Carl (Balllsy)
T447088
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your fantastic review! We’re delighted to hear that your first visit to Eastside Dental was such a positive experience. It’s wonderful to know that our reception team made you feel relaxed and welcome, and that you were so pleased with the care from our hygienist and her assistant. We’ll be sure to share your kind words with the team. We’re looking forward to seeing you again in a couple of months!
Excellent
All aspects of Eastside Dental are excellent
— Jacqueline L
Verified review (2474618)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to leave a review, your kind feedback means a great deal to the whole team
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very fast and efficient
Tooth extraction was painless from injection to complete extraction. Also very fast and efficient. I had another couple of queries which Ryan helped me with so fit me everything was excellent. Thank you.
— Richard J
Verified review (2474583)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your wonderful review! We’re delighted to hear that your extraction was a comfortable and positive experience, and that you found the treatment quick and efficient. It’s also great to know that Ryan was able to help with your additional queries. We will be sure to pass your kind review on to Ryan.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Lovely with the children
Excellent service. The appointments ran on time, friendly staff and lovely with the children.
— Samantha S
Verified review (2474519)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely review! We’re delighted to hear that your appointments ran on time and that you found our team so friendly and welcoming. It’s especially wonderful to know that the children were made to feel comfortable and well cared for. We really appreciate your kind feedback
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Daniel Evans
T446651
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for taking the time to leave a review.
Lovely staff
Had an emergency appointment today for a cracked tooth. Lovely staff. Polite and welcoming. The Dentist was lovely. She was very thoughtful and did a beautiful job of fixing my tooth.
— Andrea F
Verified review (2474153)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your wonderful review! We’re delighted to hear that you felt so welcomed and well cared for during your emergency appointment. It’s lovely to know that you found our team polite and friendly, and that you were so pleased with the care and result of your treatment. We’ll be sure to pass your kind words on to the dentist.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Eastside Dental
Mark always leaves me confidently happy, he always is polite and tells me what might be happening then confirms it by checking.
— Anonymous
Verified review (2474003)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely feedback! We’re delighted to hear that Mark always leaves you feeling confident and reassured. It’s wonderful to know that his polite and thorough approach, along with taking the time to explain what he thinks may be happening and then confirming it through careful checks, gives you such peace of mind. We’ll be sure to share your kind words with Mark!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My recent appointment
Routine checkup. Everything went well, wait time was not long at all. I was given the required information about my appointment and I am very satisfied.
— Roseanne P
Verified review (2473631)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely review! We’re pleased to hear that your routine check-up went well and that you didn’t have to wait long. It’s great to know that you received all the information you needed and were very satisfied with your visit. We really appreciate your feedback.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kind, welcoming and thoughtful
Such a kind, welcoming and thoughtful team who talked through everything. Also very reassuring. Thank you very much!
— Anonymous
Verified review (2473511)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely review! We’re delighted to hear that you found our team kind, welcoming and thoughtful. We’re especially pleased that you felt reassured and that everything was clearly explained throughout your visit. Your kind words mean a lot to us, and we look forward to welcoming you back!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
Worse experience of a dentist ever. He didn’t introduce himself or his assistant. Didn't explain anything. Goggles and bib weren’t put on until after the examination had begun.
— Barbara J
Verified review (2467448)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Eastside Dental
Most aspects of my treatment were excellent. However, I consider the waiting times to secure appointments for each procedure to be too long considering being a Private, paying patient.
— Geoffrey S
Verified review (2467114)
Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great dental
Practice, professional
and caring from Start to finish !! James is amazing just calm, confident and such a great manner.
First class all round
— Tim Jones
T446030
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your fantastic review! We’re thrilled to hear that you found the whole team professional and caring from start to finish. We’ll be sure to pass your kind words on to James — it’s wonderful to hear that his calm, confident and reassuring manner made such a positive impression. Thank you for your lovely feedback and for choosing Eastside Dental.
