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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 307 reviews

5 out of 5 stars

+ 1055 reviews from Google 1362 total reviews

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Latest Reviews by Working Feedback

On time

5 out of 5 stars
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Can’t complain, on time, professional and thorough

— Anonymous

Verified review (2473083) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for taking the time to leave a review, we really appreciate it.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Patient, friendly service

4 out of 5 stars
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Professional and patient, friendly service.

— Anonymous

Verified review (2472994) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your kind review.
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Absolutely amazing

5 out of 5 stars
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I had such a lovely experience at my appointment today. Both the dentist and the nurse were absolutely amazing! The dentist was very informative and thorough. The dental nurse was caring, and I felt she went the extra mile.

— Anonymous

Verified review (2472955) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your wonderful review! We’re delighted to hear that you had such a lovely experience with us. It’s fantastic to know that you found the dentist informative and thorough, and that our dental nurse made you feel so cared for and supported. We’ll be sure to share your kind words with the team. Thank you for choosing Eastside Dental, and we look forward to welcoming you back!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and kind staff

5 out of 5 stars
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Very friendly and kind staff. The dentists always explain what will be getting done and how to go about different solutions.

— Anonymous

Verified review (2472850) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review! We’re so pleased to hear that you find our team friendly and kind. We’re also glad that our dentists take the time to explain your treatment options clearly. We really appreciate your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Been a patient with eastside dental fo many year's, have always had a very good experience from when they answer the phone to meeting my hygienist or dentist, the waiting room is always immaculate, always happy to visit.😊

— Christina Nedin

T445409 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely review and for being a valued patient of Eastside Dental. We’re delighted to hear that you’ve consistently had such positive experiences with our whole team, from reception through to your hygienist and dentist. We’re also pleased that you find the practice welcoming and immaculate. We truly appreciate your continued trust and support!

Review from Google

5 out of 5 stars
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The dentist was friendly and very chatty, the dental staff also chatty and friendly, all in all a pleasant visit would recommend

— michael giff

T444885 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely review! We’re delighted to hear that you had such a pleasant visit and felt welcomed by our friendly team. It’s wonderful to know you’d recommend us, and we look forward to seeing you again at your next visit!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sara Míllara

T444593 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for taking the time to leave a review.

Review from Google

5 out of 5 stars
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I have received wonderful treatment at Eastside Dental following an accident that caused trauma to my front teeth. Dr Rebecca Newton was so gentle especially when I still had stitches in my lips. She managed to save what was left of my teeth and rebuild them so I looked the same as before. I’m very grateful.

— Lynne Ashford

T444070 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your kind words. We’re delighted to hear that you felt well cared for throughout your treatment, especially after experiencing an accident. Dr Rebecca Newton will be so pleased to know that her gentle approach helped make the experience more comfortable for you. We will be sure to pass on your wonderful feedback to her.

Fantastic

5 out of 5 stars
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James was fantastic as always. Top job

— Aneurin L

Verified review (2470368) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for the kind words. We'll be sure to pass on your feedback to James. We really appreciate you taking the time to leave us your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great treatment

5 out of 5 stars
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Always have great treatment, and I always feel it's the best and I'm so lucky to be in this centre, all the staff are most professional.

— Barbara O

Verified review (2470213) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your kind words. We're delighted to hear you always have a great experience with us. Your feedback means a great deal to the whole team, and we're so pleased you feel well looked after.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (2469684) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your kind review
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Excellent

— Anonymous

Verified review (2468951) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your kind review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Eastside Dental

5 out of 5 stars
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Rebecca is the best! Thank you!!

— Emma O

Verified review (2468785) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review. We’re delighted to hear such positive feedback about Rebecca.

We’ll be sure to share your kind words with her, she’ll be thrilled to know that she made such a great impression. Thank you for taking the time to leave your feedback and we look forward to welcoming you back again soon.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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More understanding of Autism, mental health. Not rushing you and let you move your jaw if you have a small mouth!

— Anonymous

Verified review (2462312) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment as always.

— Anonymous

Verified review (2468675) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Eastside Dental

Thank you for your feedback, which we greatly appreciate. I'm so glad to hear you were happy with the treatment you received.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent care as always... Highly professional, kind, friendly and skilled dentistry. Thank you!

— Carol Amos

T442347 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your wonderful feedback. We’re so pleased to hear that you continue to receive excellent care from our team.

It means a great deal to know that you feel our approach is professional, kind, and friendly. We’re proud of the high standard of care we provide and are delighted that this has been reflected in your experience.

Thank you for your continued trust and support, we look forward to welcoming you back again soon.

Review from Google

5 out of 5 stars
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Seen Tom today and he is bloody fantastic. I had a tooth extracted and he was so nice and calming will be signing up for dental plan. Thank you Tom for today.

— lauren Madden

T442173 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your fantastic review. We’re delighted to hear that Tom made your visit such a positive experience.

We understand that having a tooth extraction can feel daunting, so it’s wonderful to know that Tom helped you feel calm, comfortable and reassured throughout your appointment. We’ll be sure to pass on your kind words to him.

Thank you for choosing our practice and we look forward to continuing to support you with your dental care.

Appointment

5 out of 5 stars
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Visit to dentist

— Anonymous

Verified review (2468289) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your rating.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Eastside Dental

— Anonymous

Verified review (2468155) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Happy with the care

5 out of 5 stars
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I’m happy with the care I received at Eastside Dental practice, it is a vey clean environment, with knowledgeable staff

— Amanda J

Verified review (2468122) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Eastside Dental

Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the care you received at Eastside Dental Practice.

We’re grateful for your kind comments about our clean and welcoming environment, as well as the knowledge and professionalism of our team. Providing high-quality care in a comfortable setting is very important to us and we truly appreciate your support.

We look forward to welcoming you back for your future visits.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient