The staff are always very friendly and so helpful. I needed to have a few bits done, like having my wisdom teeth out and my front tooth repaired, and my dentist James was very professional in the way he explained everything and any questions I had were always happy to answer. Constantly talks me through what's going to happen before any work is started. I'm gutted I didn't go sooner
— Jason A
Verified review (2467783)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to leave such a thoughtful review. We're so pleased to hear that you've had a positive experience with James and our team.
It's wonderful to know that James made you feel at ease by explaining your treatment clearly, answering all of your questions and keeping you informed every step of the way. We're also delighted that our friendly team helped make your visits as comfortable as possible.
Your kind words mean a great deal to us. Thank you for choosing our practice and we look forward to seeing you again.
Overall, how was your experience of Eastside Dental?
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Patient
Aappointment
All good
— Anonymous
Verified review (2467648)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your review.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Patient
Great service
Great service, very happy
— Anonymous
Verified review (2467565)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for sharing your experience. I'm thrilled you were happy with your treatment. We look forward to seeing you again during your next visit.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
This person left a star rating but no comment.
— Jeff Pritchard
T441681
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your rating, we greatly appreciate it.
Review from Google
Very first visit and I left happy so yeah very nice very nice place as well clean pleasant staff
— Deborah Condon
T441427
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your review. We're delighted to hear that your first visit was such a positive experience. It's wonderful to know that you found our practice clean and welcoming and that our team made you feel well looked after.
We really appreciate your kind words and look forward to welcoming you back again soon.
First class service
Received a first class service from start to finish after calling and visiting the surgery for emergency treatment. Felt like I was in safe hands throughout the process.
— Vincent F
Verified review (2467092)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to share your experience. We’re so pleased to hear that you received excellent care from the moment you contacted us through to your emergency appointment.
Knowing that you felt safe and well looked after throughout your treatment means a great deal to our team. Thank you for your kind words and we’re always here if you need us in the future.
Overall, how was your experience of Eastside Dental?
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Patient
Review from Google
This person left a star rating but no comment.
— Sarah Barry
T441428
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your rating. We are very grateful for your support and are pleased you had a positive experience.
The nurse was exceptional
Katie was amazing and the nurse was exceptional, making me feel very comfortable
— Anonymous
Verified review (2467066)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to leave us a lovely review. We’re so pleased to hear that Katie and the nurse made you feel comfortable throughout your visit.
Providing a welcoming and reassuring experience is very important to us, so it’s wonderful to know they helped put you at ease. We’ll be sure to pass on your kind words to them both.
We look forward to seeing you again soon!
Overall, how was your experience of Eastside Dental?
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Patient
My experience was excellent
Had an appointment with Mr Mark Williams yesterday. My experience was excellent, was attended to promptly, and the room was spotlessly clean. Mark and the assistant were brilliant, made me feel comfortable, kept me fully informed of what was happening during the procedure and provided me with reassurance when needed.
Overall my experience was first class and I am thrilled with the outcome of my temporary teeth. I am actually excited to come and have my veneers fitted in due course. Big thank you to them both!!
— Anonymous
Verified review (2466678)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with Mark Williams and our dental team.
It’s great to know that you felt comfortable, well informed, and reassured throughout your appointment and that you were pleased with both the care you received and the cleanliness of our practice. We’re especially happy to hear that you’re thrilled with your temporary teeth and excited for the next stage of your treatment. We’ll be sure to pass your kind words on to Mark and the dental assistant, they’ll be delighted to hear your feedback. We look forward to seeing you for your next appointment!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Patient
Excellent dental practice
Excellent dental practice, very pleased
— Anonymous
Verified review (2466543)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your kind words! We're delighted to hear you were very pleased with your experience at our practice. We really appreciate your feedback.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
This person left a star rating but no comment.
— Salah Ateem
T441236
Review left 3 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your rating.
Very informative and very polite
As always, very pleased, the staff are always very polite. Tom is very informative and very polite
— Susan D
Verified review (2466519)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your kind feedback. We're glad to hear that you're always pleased with the service you receive from our team. We'll be sure to pass your lovely comments on to Tom. He'll be delighted to hear that his informative and polite approach is appreciated.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
Absolutely fantastic knowing the work being carried out is In good hands,very professional and polite
— neaf (JaMo)
T441237
Review left 3 months ago
This review complies with Google's policies.
Eastside Dental
Thomas has the ability to reassure you and gives confidence in the ability of his actions.
Please don’t go private!!
— Anonymous
Verified review (2466392)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your kind words, we're glad that Tom has been able to give you confidence and reassurance during your appointments with us. We appreciate you taking the time to leave us this feedback.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
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Patient
Eastside Dental
Just had my first dentist appointment for over 20 years. I was really nervous but was put at ease. Left happy and with a treatment plan and all the appointments that I need.
— Anonymous
Verified review (2465873)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for sharing your experience with us. We understand that returning to the dentist after such a long time can feel daunting, so we’re especially pleased to hear that you felt reassured and comfortable during your visit.
It’s wonderful to know that our team helped put you at ease and that you left feeling happy with a clear treatment plan in place. We look forward to welcoming you back for your upcoming appointments and supporting you throughout your treatment journey.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Impressed with the quality of this practice
I have been a patient for many years and continue to be impressed with the quality of this practice. From the receptionists to the dentist everyone is customer/patient focused.
— Geoffrey C
Verified review (2465477)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your wonderful feedback and for your continued loyalty to our practice over the years. We're delighted to hear that you continue to be impressed with the quality of the care and service we provide. It means a great deal to know that our whole team, from our receptionists to our dentists, has made you feel well looked after. Your kind words are greatly appreciated, we look forward to continuing to care for you for many years to come.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Friendly and efficient
Appointment on time, dentist very good, friendly and efficient staff.
— Anonymous
Verified review (2465438)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your feedback. It's wonderful to know that our team made a positive impression with their efficient and welcoming service. We really appreciate your kind comments and look forward to seeing you again.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Great service
Great service, staff are always polite and respectful
— Anonymous
Verified review (2464958)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your kind feedback. We're delighted to hear that you've had a great experience with us and that our team has always been polite and respectful. Your comments are greatly appreciated, we look forward to welcoming you back to the practice in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Gentle and professional
I saw a lovely lady dentist who was very gentle and professional. My treatment is not complete but I had to answer the question or it would not let me progress. I have 3 more appointments until my treatment will be finished
— Janet P
Verified review (2464329)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to leave your feedback. We're so pleased to hear that you've had a positive experience with your dentist and that you found her to be gentle and professional.
We understand that your treatment is still ongoing and appreciate you sharing your experience so far. We look forward to seeing you at your remaining appointments and hope to continue providing you with the same high standard of care throughout the rest of your treatment.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
I am not a patient at Eastside Dental, I attended there as a emergency patient, I was very impressed with the efficiency of all the staff from receptionist to the dentist, I have mobility problems, they didn't rush me, they let me go at my own pace and were very professional, and polite
— Amanda Ferrier
T439629
Review left 3 months ago
This review complies with Google's policies.
