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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 307 reviews

5 out of 5 stars

+ 1055 reviews from Google 1362 total reviews

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Latest Reviews by Working Feedback

Great team

5 out of 5 stars
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Great team - friendly and efficient

— Debra S

Verified review (2463911) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your kind words and taking the time to leave us your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service

— David R

Verified review (2463445) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Eastside Dental

Thank you so much for your review and taking the time to leave us feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always , it was perfect. Staff are always polite and dentists polite too .

— Michael John Austin

T438748 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely review. It's wonderful to hear that you continue to have such positive experiences with us. We're delighted that our team has made you feel welcome and well cared for and your kind words about both our staff and dentists are truly appreciated. Thank you for your continued support, we look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Beverly G

T438749 Review left 3 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your review.

Eastside Dental

5 out of 5 stars
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My husband and myself saw Tom this morning and as usual he was really good, giving advice and making further appointments for us

— Christine M

Verified review (2462880) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your review. We're so pleased to hear that you and your husband had another positive visit with Tom. It's great to know he took the time to provide helpful advice and ensure your ongoing care was arranged.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Seen on time

5 out of 5 stars
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Saw the dentist that I usually see which is good. Seen on time. Clean and pleasant surroundings.

— Anonymous

Verified review (2462502) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your review and taking the time to leave us feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely experience

5 out of 5 stars
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Lovely experience, seen very quickly and very professional

— Lee A

Verified review (2462325) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind review! We're delighted to hear you had a lovely experience and that you were seen promptly. It's great to know you found our team professional, and we really appreciate you taking the time to share your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Amazing, very kind

5 out of 5 stars
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Tom is amazing, very kind, patience of a saint. I suffer with anxiety but Tom always makes me feel at ease and talks to me through the process. He's very assuring, he's a credit to Eastside Dental Practice

— Anonymous

Verified review (2462282) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your kind words. We're delighted to hear that Tom has helped make your visits more comfortable and reassuring. We understand how important it is to feel at ease, especially when dealing with dental anxiety, and it's wonderful to know that Tom's kindness, patience, and clear communication have made such a positive difference. We'll be sure to pass on your lovely feedback to him.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A thorough examination

5 out of 5 stars
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I was greeted by friendly, approachable staff (thank you Rosie and colleague) and made to feel very welcome. Mark conducted a thorough examination and found no problems and said a return visit in 9 months would be fine. I left feeling that the appointment had been a totally professional experience and stress free. See you In April!

— Sandra S

Verified review (2461934) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your wonderful review! We're delighted to hear that Rosie, her colleague (Kayleigh), and Mark helped make your visit such a welcoming and professional experience. It's great to know you felt well looked after and reassured following your examination. We'll be sure to pass on your kind comments to the team. We look forward to seeing you again in April!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Filling

— Stephanie J

Verified review (2461568) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service

— David J

Verified review (2461294) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Katie was AMAZING! Brilliant dentist.

— Anonymous

Verified review (2460847) Review left 3 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your wonderful feedback! We're thrilled to hear that Katie made such a positive impression. We'll be sure to pass on your lovely comments to her - I'm sure she'll be delighted. Thank you again for taking the time to leave us a review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good

5 out of 5 stars
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Good professional service

— Anonymous

Verified review (2460149) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your feedback.
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Would recommend to anyone

5 out of 5 stars
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Treated with respect by both the dentist and receptionists. Would recommend Eastside Dental Practice to anyone as I hate going to the dentist but it's not so bad going to Eastside.

— Anonymous

Verified review (2459923) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your feedback. We're glad to hear that you felt treated with respect by both our dental and reception teams. We know that visiting the dentist isn't everyone's favourite experience, so it's especially rewarding to hear that we help make your visits feel a little easier. We really appreciate you taking the time to leave us a review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Seen me early and they are lovely people and very accommodating

— Lucy Hughes

T437044 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your feedback. I'm so glad that we were able to see you so swiftly and that you found our team to be friendly and welcoming. We greatly appreciate your kind comments.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Joey Lucas

T437045 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking the time to leave us a review.

Absolutely wonderful

5 out of 5 stars
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The team were super friendly and absolutely wonderful

— Anonymous

Verified review (2459674) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your kind words and taking the time to leave us a review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful and understanding

5 out of 5 stars
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Very pleasant as always, helpful and understanding

— Martin L

Verified review (2459562) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your feed back, we are glad that you visit to the practice was pleasant once again. We completely understand how important continuity of care can be, and we appreciate you sharing your thoughts. Wherever possible, we do our best to accommodate requests to see the same dentist, although this isn't always possible due to scheduling and availability. Thank you again for your comments and taking the time to leave us a review.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

2 fillings, 1 extraction

4 out of 5 stars
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Very satisfying result of my examination. 2 fillings, 1 extraction. I thought it would have been worse. Carried out professionally and friendly by all the staff. (Dentist, assistant and receptionist)

— Brian D

Verified review (2459359) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review! We're so pleased to hear you had a positive experience and that your treatment went smoothly. It's great to know our dentist, dental nurse, and reception team all helped make your visit a professional and friendly one. We really appreciate your kind words and look forward to welcoming you back whenever you need us.
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Treated with respect and care

5 out of 5 stars
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I have just had a tooth extracted with Rebecca and as a very nervous patient who has previously had to be sedated for a procedure like this, I am so pleased that she put me so much at my ease that I was able to have this done without sedation. All staff at Eastside treat every patient with the utmost respect and care but Rebecca has gone the extra mile with me. Thank you doesn’t seem to be enough

— Claire O

Verified review (2459195) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for taking the time to share your experience. We’re delighted to hear that Rebecca helped you feel so comfortable and supported throughout your treatment. Your kind words about Rebecca and the whole Eastside team mean a great deal to us. We'll be sure to pass on your lovely feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient