Working Feedback

Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 307 reviews

5 out of 5 stars

+ 1055 reviews from Google 1362 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent service

5 out of 5 stars
workingfeedback logo
Emergency appointment on 7th July
Thank you so much Mark for seeing me. I was so upset and distressed; you reassured me and fixed my situation
Thank you so much. Excellent service

— Julie S

Verified review (2459088) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review. We're so pleased Mark was able to see you quickly and help resolve the situation. We understand how distressing dental emergencies can be, and it's wonderful to hear that you received excellent service. We'll be sure to pass on your kind words to Mark. Thank you for your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
A good experience from start to finish. Very professional practice and welcoming staff

— Mike K

T436036 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your lovely feedback. We're pleased to hear that your experience with us was a positive one from beginning to end. Your comments about our professional service and welcoming team are greatly appreciated, and we'll be sure to share them with everyone. We look forward to caring for you again in the future.

Review from Google

5 out of 5 stars
google logo
Great practice !
Great hygenist ( Olly )

— steveplaster

T435781 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Friendly, on time and everything done to an exemplary standard. My first appointment and I’m very happy.

— Mohammed Miah

T435783 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much for taking the time to leave such lovely feedback. We're so pleased to hear that your first experience with us was a positive one. We are especially grateful to know that you felt well looked after and that everything met your expectations. We look forward to seeing you again and continuing to provide you with the highest standard of care.

Review from Google

5 out of 5 stars
google logo
As always, sn excellent service.
Mark is just great and makes one feel relaxed & comfortable,

— Kenneth Watkin

T435784 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your kind feedback. I'm so glad to hear that you continue to receive excellent service from Mark, who will be especially pleased to know that he helped you feel relaxed and comfortable during your visit. Your continued support and lovely comments mean a great deal to us, and we look forward to seeing you again soon.

Pleased with the work done

5 out of 5 stars
workingfeedback logo
Another positive experience. Really pleased with the work done by Oliver and the staff at Eastside

— Anonymous

Verified review (2457253) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review. We're delighted to hear you had another positive experience with us and that you were pleased with the work carried out by Oliver and our team. We really appreciate your feedback, and will relay this back to the team.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely fantastic

5 out of 5 stars
workingfeedback logo
Tom and his assistant (so sorry didn’t catch your name!!) were both absolutely fantastic. Both very calm and friendly which helps me so much as I’m a nervous patient! Thank you both so much for putting me at ease.

— Anonymous

Verified review (2457136) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review. We're so pleased to hear that Tom and his nurse helped you feel calm and at ease during your visit. We understand that dental appointments can feel daunting, and it's wonderful to know their friendly and reassuring approach made a difference. We'll be sure to pass on your kind words to them. Thank you for trusting our team with your care.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
workingfeedback logo
Quick and efficient treatment.

— Anonymous

Verified review (2456984) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your review and for taking the time to leave us feedback.
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Suja Mani

T434949 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much for your feedback.

Appointment

5 out of 5 stars
workingfeedback logo
A broken tooth

— Jennifer N

Verified review (2456840) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I was very impressed with the Dentist Mark Williams.
He was very personable & efficient.
Thank you very much.
I would definitely recommend this practice.

— diana bennett

T434795 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely feedback. We're thrilled to hear that you were impressed with Mark's level of care and that you found him personable and efficient. Your recommendation means a great deal to us and we're so pleased you had a positive experience. We truly appreciate your kind words and look forward to welcoming you back to the practice in the future.

Excellent care

5 out of 5 stars
workingfeedback logo
Once again excellent care from all the staff.

— Anonymous

Verified review (2456762) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind words. We're delighted to hear you received excellent care from our team once again. We really appreciate your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Shannon

T434153 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your feedback.

Great dentist

5 out of 5 stars
workingfeedback logo
Great dentist, will always try to help

— Craig C

Verified review (2455237) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind review. We're delighted to hear you find our team helpful and appreciate your positive feedback!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
workingfeedback logo
Very professional and friendly practice

— Anonymous

Verified review (2454765) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your kind feedback!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and professional

5 out of 5 stars
workingfeedback logo
The staff are very caring and professional. The venue is clean.

— Anonymous

Verified review (2454541) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind review. We're so pleased you found our team caring and professional, and our practice clean and welcoming. We appreciate your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

5 out of 5 stars
workingfeedback logo
Good, professional service. Friendly staff.

— Anonymous

Verified review (2454420) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind words. We appreciate you taking the time to leave us feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

There is nothing I can fault

5 out of 5 stars
workingfeedback logo
Eastside Dental is absolutely brilliant. From the moment you step through the door, you are put at ease by the receptionists; everyone is so friendly from start to finish. Even when you are in the waiting room you are kept informed.
I'm an extremely nervous patient, but Tom has so much patience with me, he explains everything he is doing putting me at ease, and takes it at my pace and the dental nurses are lovely. There is nothing I can fault to be honest. I'm so grateful for having such a caring dental practice.

— Ruth N

Verified review (2454095) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Wow! Thank you so much for taking the time to leave such wonderful feedback. We are truly grateful to hear that our team and Tom in particular has helped you feel comfortable and at ease during your visits. Providing a high standard of care and making every patient feel supported is always our priority and we're delighted we've been able to do that for you. We look forward to continuing to provide the same level of care at every appointment.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Always a delight . Excellent treatment. Wonderful staff. Friendly , caring and efficient. Thank you for treating my tooth urgently. I have been with this practice for many years. It just gets better with age.
5 star. ⭐️⭐️⭐️⭐️⭐️

— Catherine Myles

T433244 Review left 4 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your wonderful feedback. We're delighted to hear that you had such a positive experience with us. It means a great deal to know that you've trusted our practice for so many years and we're especially pleased we could help with your urgent treatment so swiftly.

Your kind words about our team are truly appreciated and will be shared with everyone. Thank you for your continued loyalty and support, we look forward to caring for your smile for many years to come.

Would recommend

5 out of 5 stars
workingfeedback logo
Appointment with dental therapist for fractured front tooth. Seen on time. Treatment explained fully. Very pleased with the outcome. Would recommend.

— Anonymous

Verified review (2453963) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your review. We appreciate you taking the time to leave us feedback and are thrilled to know you are happy with the level of care the therapist provided!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient