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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 307 reviews

5 out of 5 stars

+ 1055 reviews from Google 1362 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Warmly welcomed on arrival. Assistance given to me to complete my online form. I arrived early for my appointment but did not have to wait long. Very comfortable and pleasant venue. Each and every member of the team whom I spoke to were more than willing to assist me with whatever I needed. I have been a patient with this practice a long time and think myself very fortunate to be so. Thank you for caring.

— Deb Bannister

T410459 Review left 6 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thanks so much for this wonderful review, we really appreciate all the feedback!

Extraction

5 out of 5 stars
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I had a tooth out today for the first time in over 40 years. I was a little apprehensive but the support offered by the technician and dentist was settling, professional and friendly.

Made a big difference to the experience which was expertly executed. So sorry that I don't have the name of the ladies involved

— Tracey J

Verified review (2422430) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

The whole surgery is wonderful

5 out of 5 stars
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The dentist I go to is absolutely amazing. The whole surgery is wonderful. The receptionists, nurses and all the staff are friendly, helpful and professional.

— Paul T

Verified review (2422308) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Always a good experience at east side dental
Very relaxed and very friendly

— Beverley Lloyd

T410232 Review left 6 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thanks so much!

Eastside Dental

5 out of 5 stars
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Superb

— Anonymous

Verified review (2421329) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

My recent appointment

5 out of 5 stars
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Excellent service where I was well informed of future treatment, allowing me to make my decision.

— Sandra M

Verified review (2419057) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very impressed

5 out of 5 stars
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Very impressed with the overall service of east side dental. The receptionists are always lovely and very helpful. James was absolutely wonderful (and the nurses that assist him). I am very happy with the composites that James has provided. I would recommend East side to friends and family

— Ceri T

Verified review (2419029) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Simply excellent

5 out of 5 stars
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As usual this practice is simply excellent and everything you would want from a dental practice.

— David A

Verified review (2418883) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent recent appointment

5 out of 5 stars
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Excellent friendly service on every visit, fast and efficient - thank you all very much.

— Anonymous

Verified review (2418871) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Urgent extraction

5 out of 5 stars
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Lovely premises. Staff on reception very pleasant. Female dentist very nice - obviously competent. Had an appointment within hours of asking for urgent extraction. Very pleased overall

— Anthony J

Verified review (2418650) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Efficient, friendly, dentist out me greatly at ease

— Alison Jones

T408059 Review left 6 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your kind review!

Review from Google

5 out of 5 stars
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This was my first time at Eastside and I was really impressed with everything and everyone from the very helpful reception team to the very skilled dental team. They carried out an initial assessment and also a repair to a broken tooth. Absolutely awesome treatment.

— Mark Jones

T408060 Review left 6 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thanks so much for writing this review! We are really grateful.

Always smiling

5 out of 5 stars
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Staff are always smiling and pleasant.

— Catherine W

Verified review (2415896) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My recent appointment

5 out of 5 stars
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On time, very good.

— Richard D

Verified review (2415801) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? NHS

Excellent attention to detail

5 out of 5 stars
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Excellent attention to detail and needs

— Michael A

Verified review (2415719) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

A routine check up

5 out of 5 stars
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Attended recently for a routine check up. Was seen on time, and examination was straightforward. Nothing needed this time but advice given on some possible future work. Dentist and assistant pleasant and friendly.

— Anonymous

Verified review (2413859) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Made me very relaxed

5 out of 5 stars
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I was made to feel very comfortable today being a nervous patient. Katie made me very relaxed and explained everything that was going to happen

— Anonymous

Verified review (2413708) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend
Was this treatment paid for privately, or on the NHS? Private

Thorough examination

5 out of 5 stars
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Very easy to use the online service prior to attending which saved time, lovely staff and thorough examination and explained everything.

— Anonymous

Verified review (2413622) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Punctual

5 out of 5 stars
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Punctual service

— Anonymous

Verified review (2412297) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

My appointment

5 out of 5 stars
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Quick and easy.

— Roger C

Verified review (2411799) Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS