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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 307 reviews

5 out of 5 stars

+ 1055 reviews from Google 1362 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Polite, friendly and efficient service, as always. A+++

— Laurence Brown

T396205 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Hi Laurence, Thank you for taking the time to leave us this lovely review. We're so pleased you are happy with the service provided.

Eastside Dental

5 out of 5 stars
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I am happy with my appt today.

— Vasu T

Verified review (2401651) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Brilliant

5 out of 5 stars
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Excellent as always. Mark and Ollie have looked after my husband and I for about 5 years. Brilliant, quick and very good.

— Shelley G

Verified review (2401281) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Brilliant service from reception to dentist, all the staff are so friendly and very professional. They make going to the dentist a pleasure.

— Peter Allen

T395593 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your lovely feedback. We’re delighted to hear you find the whole team friendly and professional, and that we’ve made your visits a positive experience. We really appreciate your kind words.

Great dentist

5 out of 5 stars
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Kelly is a great dentist, really friendly, talks through the process and makes you feel at ease

— Anonymous

Verified review (2401053) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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Good service

— Anonymous

Verified review (2401009) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Great experience well pleased with work I had done. Dr. Mark Williams brilliant dentist.

— RCGJACK

T395381 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your kind feedback. We’re delighted to hear you had a great experience and are pleased with your treatment. We’ll be sure to pass your lovely comments on to Dr Mark Williams. We really appreciate you taking the time to share this.

Review from Google

5 out of 5 stars
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Very nice building, very professional and competent dentists - still waiting for the coffee machine in the private waiting room!!

— Bletchingleypuss

T395228 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your lovely feedback. We’re really pleased to hear you found the team professional and the practice welcoming! We’ll certainly take your coffee machine suggestion on board 😊

Great Dentistry

5 out of 5 stars
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Excellent service with great Dentistry. All the staff are always excellent, warm, welcoming and helpful

— Barbara H

Verified review (2400386) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Great Dental practice, been going there for years, staff are polite and friendly 😃

— DAZZ LAR.

T394829 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Hi Dazz, Thank you for the wonderful review and feedback, we really appreciate it.

An enjoyable experience

5 out of 5 stars
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A visit is an enjoyable experience. Helpful receptionists, lovely dental staff, clean pleasant waiting area and consultation rooms. Couldn't have asked for better!!!

— Anonymous

Verified review (2399670) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Fantastic dentist! all the staff are friendly and professional, finding a good dentist can be difficult but I have to say I've seen most of them that work here and they are all fantastic.

— James Bradley

T394830 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Hi James, Thank you so much for your lovely feedback. We’re delighted to hear you’ve had such positive experiences with the whole team and really appreciate your kind words. We look forward to seeing you again soon!

Emergency appointment

5 out of 5 stars
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First emergency appointment was arranged in good time, follow up appointments long waiting time.
Can't fault the reception and dental staff.

— Martyn D

Verified review (2399239) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

An excellent practice

5 out of 5 stars
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This is an excellent practice with a young, enthusiastic team of health professionals. The treatment is first class and the staff are patient, friendly, and helpful.

— Alec L

Verified review (2398139) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

I am very grateful

5 out of 5 stars
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Had to call down for a root canal. I initially thought it may be an extraction, but the incredible doctor that I saw was very helpful and put me at ease, as did his nurse. I am very grateful and thankful for their skill and bedside manner

— Damien R

Verified review (2397062) Review left 7 months ago
This review was collected via email feedback service.

Reply from Eastside Dental

Good Morning Damien, Thank you for taking the time to leave this wonderful review. We are very pleased that you were happy with the service that was provided, and will pass on your kind works to Dr Haney and his Nurse at the time.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Absolutely brilliant, the doctor i had was amazing, will definitely be back! Thank you east side dental for your skill and professionalism 🙏

— Damien Robbie

T393144 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Hi Damien, Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience with your dentist and that you felt well cared for throughout your visit.

Excellent staff

5 out of 5 stars
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Immaculate, new surgery. Excellent reception and clinic staff.

— Anonymous

Verified review (2396629) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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Booking the appointment was easy and on the day of my appointment, it was on time and everything was ok, the only downside was having my forms to fill in beforehand. I was asked on numerous occasions to fill them in although the first time the link didn't work and subsequently I was asked to fill them in repeatedly. There is obviously something wrong in the system being used

— Anonymous

Verified review (2395642) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent service, was.seen on the same with my problem

— Gareth Thomas

T392505 Review left 7 months ago
This review complies with Google's policies.

Reply from Eastside Dental

Hi Gareth, Thank you for taking the time to leave this great review. We're so glad you received excellent service, and was seen promptly with your problem.

My recent appointment

5 out of 5 stars
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Very efficient and very pleasant.

— Jeffrey T

Verified review (2395541) Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private