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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 306 reviews

5 out of 5 stars

+ 1055 reviews from Google 1361 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Always great service, friendly helpful staff.

— Kelvin White

T480996 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely review. We’re delighted to hear that you’re always happy with our service and that the team has made you feel welcome and supported. We really appreciate your kind words and look forward to seeing you again!

My recent appointment

5 out of 5 stars
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Fabulous Katie.

— Collette R

Verified review (2522603) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for your review and kind words about Katie. We greatly appreciate the time you've taken to share your experience.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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My dentist always makes me feel comfortable as I’m petrified of any dental work. I couldn’t recommend them higher

— Liam M

Verified review (2522255) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely review. We’re so pleased to hear that we’ve been able to make your visits more comfortable and reassuring. We understand that dental treatment can be a source of anxiety, so it means a lot to know you feel at ease with us. Thank you for your kind recommendation and for placing your trust in our team.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

4 out of 5 stars
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A very quick check up today. I was told all is well.

— Anonymous

Verified review (2521672) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your feedback. We’re pleased to hear your check-up went smoothly and that everything is looking good. We look forward to seeing you again at your next visit.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Lovely staff

4 out of 5 stars
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My appointment was for 12-10, was seen at 12-35. The waiting room was light and pleasant along with the staff who were really lovely. It was my first visit, I was happy with the service I received.

— Christine R

Verified review (2521548) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our waiting room welcoming and our team lovely. We’re also pleased that you were happy with the service you received during your first visit. We apologise for the slight delay in getting you seen and appreciate your patience. We look forward to welcoming you back again in the future!
Overall, how was your experience of Eastside Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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Excellent service as always!!
James is first class

— Tim J

Verified review (2521422) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional, friendly

5 out of 5 stars
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Professional and friendly service throughout.

— Anonymous

Verified review (2521341) Review left 2 weeks ago
This review was collected via SMS feedback service.

Reply from Eastside Dental

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your feedback.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mike Crowther

T478959 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much for taking the time to rate our services so highly!

Eastside Dental

5 out of 5 stars
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Check up

— Kathy W

Verified review (2520355) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you very much for taking the time to rate our services so highly. We greatly appreciate your feedback!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent the dentist was informative and all options for my wife,s treatment

— Desmond Thomas

T477611 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your positive feedback. It's wonderful to hear that the dentist took the time to explain the available treatment options for your wife clearly. Ensuring our patients feel informed and confident in their dental care is very important to us. We appreciate you taking the time to share your experience and thank you for placing your trust in us.

My recent appointment

5 out of 5 stars
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Normally I’m nervous of dental treatment but was put at ease by the dentist.

— Brenda H

Verified review (2518178) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for taking the time to share your experience. We completely understand how nerve-wracking it can be to attend dental appointments or receive treatment and we are so glad to hear that you were made to feel comfortable throughout. We look forward to seeing you again for future visits.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My recent appointment

5 out of 5 stars
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Great service as usual.

— Anonymous

Verified review (2518204) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you so much for your review. It is wonderful to know you've consistently received high quality care from the practice. Thank you for your continued trust!
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All the staff here are excellent and super professional !! I'd like to give a special mention to James Crouch-Baker who looked after me for just over two years straightening my teeth with Ceramic braces , I never expected the outcome to be as good as it is absolutely awesome thanks to James and all your team

— Matthew

T477327 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your fantastic review. We’re delighted to hear that you’ve had such a positive experience with our team and are thrilled with the results of your orthodontic treatment. We’ll be sure to pass on your kind words to James, who will be pleased to know how happy you are with the outcome. Providing excellent care and helping our patients achieve confident, healthy smiles is what we strive for. Thank you for your trust in James and the whole team.

Very professional and caring

5 out of 5 stars
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I see Rebecca every appointment and she is so lovely. Very professional and caring.

— Anne A

Verified review (2517943) Review left 3 weeks ago
This review was collected via SMS feedback service.

Reply from Eastside Dental

Thank you for your kind feedback! It's wonderful to hear that Rebecca consistently provides you with such compassionate care. We’ll be sure to pass on your lovely comments to her. Thank you for your continued trust and support.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great service at Eastside dentist. Had treatment with Dr Mark Williams. Very professional. I've been unfortunate to visit several different dentists over the years but Mark makes you feel at ease from the time you arrive until the time you leave I won't be visiting any other dentists again as this dentist is just perfect. Thanks again

— Darren Jenkins

T476988 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking the time to share such lovely feedback. We’re so pleased to hear that you felt comfortable and well cared for by Mark throughout your visit. At Eastside, we strive to provide a welcoming environment where every patient feels relaxed and confident in their treatment. It’s wonderful to know that Mark made such a positive impression. Your kind words and trust in our team are greatly appreciated and we look forward to seeing you again in the future.

A filling

5 out of 5 stars
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Went for a filling. No fuss. Filled the tooth. Kelly was her usual pleasant self.

— Paul A

Verified review (2516924) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind feedback. We’re pleased to hear your appointment went smoothly and that you received friendly, efficient care.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just had 3 extractions and I am terrified of the dentist, but I have to admit they was the best extractions I’ve ever had. They were great with my nerves and calming me down. Can’t recommend them enough!

— Chris Hopkins

T476010 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely feedback! We understand that dental treatment can be daunting, particularly if you feel nervous, so we’re delighted to hear that our team helped you feel calm and comfortable throughout your extractions. Your kind words and recommendation mean a great deal to us and we greatly appreciate you taking the time to share your experience.

Very professional

5 out of 5 stars
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Very professional and informative

— Keith M

Verified review (2516296) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your lovely feedback. We're very glad to hear you found our team to be particularly professional and informative.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great experience. Highly recommended

— Carter Heywood

T475473 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your kind words and recommendation. We greatly appreciate you taking the time to share your experience.

Great service

5 out of 5 stars
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Always great service from Eastside. I am fortunate to call this place my dentist!

— Anonymous

Verified review (2515080) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Eastside Dental

Thank you for your kind words, we are very grateful for your continued support.
Overall, how was your experience of Eastside Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient