A professional practice!
Clean, tidy, friendly and great work from Mark and team.
Thank you.
— Simon Kluge
T475222
Review left 4 weeks ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your kind words and lovely feedback! We’re delighted to hear that you had a positive experience with us and that you appreciated the care provided by Mark and the team. We look forward to welcoming you again for future visits.
A fantastic visit
As always a fantastic visit. Tom is so informative and helpful. I never stress about sitting in the chair and I am always grateful for his efforts and advice.
— Sharon L
Verified review (2514871)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback! We’re delighted to hear that you consistently have such a positive experience and feel comfortable and at ease during your visits. We’ll be sure to pass your kind words on to Tom, who will be very pleased to hear how much you appreciate his advice and care. Thank you for your continued trust in our practice!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Eastside Dental
Thank you to all the dentists who have treated me over the past few weeks/months with a persistent problem in my tooth. A particular thanks to Rebecca who was very patient when she took the nerve out of my tooth and Thomas & Gail who were great Thursday in taking the tooth out. They both clearly communicated what was going to happen and did the procedure so quickly that I didn't even know the tooth was out!
— Rachel M
Verified review (2514644)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback. We’re so pleased to hear that you felt well cared for throughout your treatment and that our team helped make what can often be a daunting experience as comfortable as possible. We’ll be sure to pass your kind words on to Rebecca, Tom and Gail, who will be delighted to hear your feedback. Thank you again for taking the time to share your experience with us!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My recent appointment
Found Dr Thomas knowledgeable and very efficient.
— David W
Verified review (2513730)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your review. It is wonderful to know that Dr Newbery made such a positive impression.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My recent appointment
Impressed by first time visiting - waiting room very clean and comfortable with soothing music.
— Jennifer M
Verified review (2513701)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for sharing your lovely feedback. We’re delighted to hear that your first visit made such a positive impression. We take pride in maintaining a clean, comfortable and welcoming environment for our visitors, and we’re pleased that the music helped create a relaxing atmosphere for you. We truly appreciate your kind words.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent
An excellent experience.
— Anne T
Verified review (2513595)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your review. We are so glad to hear you had such a positive experience and look forward to welcoming you back in future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Thank you
Like a breath of fresh air, thank you
— John H
Verified review (2512340)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your lovely review and kind words.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up
I had a very good experience at your dental surgery today. The Receptionists were very friendly and welcoming. I had a check up with Ryan and he was very thorough, friendly, and did everything to put me at my ease.
— Christine M
Verified review (2512302)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your kind review. We’re delighted to hear that you had such a positive experience at our practice. It’s wonderful to know that our reception team made you feel welcome and that Ryan was able to put you at ease while providing a thorough and comfortable check-up.
We truly appreciate you taking the time to share your feedback with us and we look forward to welcoming you back in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Brilliant dentist
I have honestly never ever seen a dentist as good as Mark, and I have seen a few in the past. A brilliant dentist.
— Ilir H
Verified review (2511139)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your wonderful feedback! It's fabulous to hear such high praise for Mark. It’s fantastic to know that his expertise, care, and approach have made such a positive impression on you. We’ll be sure to pass your kind words on to him. Thank you for taking the time to share your experience and we look forward to seeing you again soon.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up
At my annual check up today I was greeted by friendly, helpful, smiling staff, I had a minor issue filling out my details on a tablet which was sorted quickly by a staff member. I was called and promptly taken to my check up which went smoothly and efficiently again by smiling, friendly, professional staff. No further action required , I was on my way in minutes. A very pleasant experience.
— Anonymous
Verified review (2510746)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your detailed and lovely review. We’re delighted to hear that your annual check-up was such a smooth and pleasant experience from start to finish.
It’s wonderful to know that our team were friendly and professional, and that we were able to quickly assist you with the tablet and get you seen promptly. We truly value your time and are pleased that your appointment was efficient and stress-free.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very friendly/knowledgeable staff and welcoming environment - thank you!
— Marc Hamilton
T472434
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for your lovely review! We’re so pleased to hear that you found our team friendly, knowledgeable and that you felt welcomed.
We really appreciate you taking the time to share your experience and we look forward to welcoming you back to Eastside in the future.
Review from Google
An absolute breath of fresh air with regards to customer service. We have all been grunted at and treated like a statistic. Not at Eastside, humanity and actual interaction, as well as having all treatment fully explained. Unlike the money grab experience that I hated from my old Mumbles dentist! Well done Eastside! Brilliant !
— Ian Hill
T472149
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your wonderful review and kind words. We’re thrilled to hear that you felt welcomed, listened to and fully informed throughout your experience with us.
We believe that genuine communication, personalised care, and taking the time to explain treatment clearly are an essential part of looking after our patients. It’s fantastic to know that this came across during your visit.
Thank you for choosing Eastside and for taking the time to share your experience. Your feedback means a great deal to the whole team. We look forward to welcoming you back again!
Review from Google
Glad I went very relaxed staff I met great helpful job done could not fault will recommend many thanks
— Chris Johnston
T471238
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely review and kind recommendation. We’re delighted to hear that you felt relaxed and well looked after by our friendly and helpful team. It’s wonderful to know that you were happy with the care you received and that everything went smoothly. We truly appreciate your support and look forward to seeing you again soon.
Appointment
All good
— Domenico M
Verified review (2509006)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your review!
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Every time i come for my appointment I'm treated by polite and professional people, best dentist in swansea.
— raymond adams
T471057
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your wonderful review and kind words. We’re delighted to hear that you consistently receive polite and professional care from our team and we’re very grateful for your continued trust and support. We look forward to welcoming you back again soon.
Review from Google
I was very nervous about having the procedure done but was put at ease by everyone and it could not have gone any better
— Estelle Halfpenny
T470780
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your kind review. It's wonderful to hear that our team was able to put you at ease and make you feel comfortable throughout your procedure. We understand that treatment can sometimes feel daunting, so it’s great to know that your experience was a positive one. Thank you for placing your trust in us, and we really appreciate your feedback.
Review from Google
This person left a star rating but no comment.
— Bruce Hanlin
T470781
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your rating!
Review from Google
All good !
— gary davies
T470782
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for rating us so highly, we greatly appreciate your feedback.
Always calm and kind
Happy with my latest visit to Eastside Dental. James is always calm and kind, explaining as he goes and gives opportunity to ask questions.
— Anonymous
Verified review (2507997)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience. It’s wonderful to know that James’ calm and reassuring approach helped you feel comfortable and informed throughout your visit.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very welcoming .Dentist will make you at ease .All staff are. Pleasant . Im happy with the work I've had done with my teeth .
— catherinejane jones
T470584
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely review. We’re thrilled to hear that you felt welcomed and at ease throughout your visits. We are very glad that you’re happy with the treatment you’ve received and that our friendly team helped make your experience such a positive one. We truly appreciate your kind words and look forward to seeing you again soon.
