Eastside Dental

Review from Google

Very friendly and helpful staff 😊

— Gemma Tyrrell

T390764 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much! Your feedback is appreciated. Take Care and see you for your next visit!

Review from Google

I have the utmost confidence in all the staff who are always courteous and professional. Any dental work has always been carried out with the utmost care and highest standard, thoroughly explained and options provided. The surgery and waiting areas are spotless and I am delighted with my dentistry care. The text and email reminders are also greatly appreciated.

— Wendy Hopkins

T390765 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Hello, thank you so much for taking the time to leave your feedback. I am so glad you feel happy with the treatment you have received here at Eastside. We work very hard to keep the surgery spotless, so we are pleased you noticed. I will be sure to pass you comments to the whole team. See you soon.

Review from Google

Pleased! I contacted Rosie Tuesday, 30th August to request an emergency apt. Customer service is second to none her and am very content with her service and also my dentist Adjite. All the best.

— Air 2023

T390766 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your lovely review, I will be sure to pass your kind words onto Rosie and the rest of the team! Look forward to seeing you for future appointments.

Review from Google

Needed a dentist at very short notice,explained my situation and in fairness they had me in and seen to me within a few hours.
Couldn't fault the prompt response and professional manor in the way that they dealt with me.
Excellent service and thank you..

— Mark Coughlin

T390767 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you very much for taking your time to review us. I am so pleased we were able to see you so quickly and treat the problem sufficiently. Thank you again for giving us your feedback.

Review from Google

This person left a star rating but no comment.

— Peter Kane

T390768 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your review Mr Kane, your feedback is appreciated.

Review from Google

This person left a star rating but no comment.

— Laura Webborn

T390769 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for the 5 star review!

Review from Google

New patient at Eastside and first impressions were great! Very welcoming reception staff, seen almost straight away and the dentist and his assistant were both lovely. Dentist very personable, gentle and professional. Would highly recommend

— Julie Morris

T390770 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much, what wonderful feedback! I am so pleased you were impressed with the practice. I hope that we continue impressing, and that you enjoy your time at the practice as much as possible!

Review from Google

This person left a star rating but no comment.

— wendy anderson

T390772 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for this wonderful 5 star review, we appreciate your feedback!

Review from Google

Excellent service

— Martin Walsh

T390773 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your feedback, I am so pleased that you were happy with the service you received.

Review from Google

Been with the dentist years now since I was a kid and it was over port tennant. Went down for an emergency appointment a couple months ago due to severe tooth ache. They got me in the next day when no emergency dentists in the area were available. I had a root canal done with Tom and his assistant.
I don’t take any medication what so ever and other dentists were not happy to do the procedure without anaesthetic. However Tom was willing to take a chance and do it for me. My root canal was successfully carried out without any sort of pain relief. It was very easy and I did not feel any pain.
Root canal was absolutely fine and Tom was happy to talk me through it as it was being done.
10/10 would have root canal again, no problem.

— Ricky Davies

T390774 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking the time to leave us some feedback following the appointment. I am so pleased we were able to see you so swiftly and offer you the treatment that was required, in the conditions you requested. I will be sure that I pass your comments onto Tom. We look forward to seeing you for future appointments.

Review from Google

So glad to have this practice as my dental surgery and glad to see Thomas Newbury regular - free pass this check up so a happy Bunny!

— Bob E

T390378 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for this lovely feedback. I am so glad you have been happy with the service you have received. Take care and see you soon!

Review from Google

I’ve been with Eastside dental before they moved to the modern SA1 area. Paul was our regular dental surgeon and as usual the service and care was superb. When the practice moved to SA1 my regular dentist changed to Dr. James. For several years Dr. James has taken great care of my teeth and gums, offering excellent advice to keep me with a happy smile. I’ve also had private work done at the practice such as teeth whitening and again, I’ve been very pleased with the care and after service. I’m trying to get my partner registered at this practice because this is a place I can trust and recommend.

— Rhys John

T390775 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your lovely feedback, it means a lot - especially from one of our long term patients. I am so pleased you are happy with the treatment you received from Dr Ridgewell, and now from Dr Crouch-Baker and I will be happy to pass on your kind works to him, and the rest of the team!

Review from Google

Went in today to get a small hole that appeared on my incisor sorted. Receptionist was great to talk to, and signing in and getting everything done was straight forward. I mentioned I was pretty nervous having needles and drills in my mouth as I knew straight away I'd need a filling or some kind of mechanical work done, but it was actually perfectly fine. The dentist himself was way better than the one who treated me last year at this clinic and I'm extremely happy with the approach the new dentist took in keeping me calm. He was calculated, friendly, and the work performed was to a very professional standard. Basically, you cannot see the hole anymore and it was as if there was no damage or erosion at all. Super happy and I'd be begging for the same dentist + receptionist combo next time if I could. Thanks a lot guys.

— C_T

T390776 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking your time to leave us a review, we really appreciate the feedback. We will certainly try to keep you with your preferred dentist for future appointments. I am very glad we were able to help you and hope to continue to impress you for future appointments.

Review from Google

A bright and pleasant environment, with bright and pleasant staff! A far cry from the cramped and smelly dentists of old. I have had outstanding treatment here for many years on the NHS.

— Ray Hawkins

T390777 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for the fab review! We are very proud of our bright dental practice, it's lovely to work in, and we are so glad you like it too. Thank you again for the feedback.

Review from Google

This person left a star rating but no comment.

— Kathryn Roberts

T390778 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Kathryn Roberts, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Eastside Dental.

Review from Google

very attentive and professional, I recommend to everyone!

— Laura Tatiana Pereira

T390779 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for your lovely review. I will be sure to pass them on the team!

Review from Google

I called for an appointment and was asked to call in the morning to arrange for an afternoon. they seen me and I had a meeting with the dentist who explained in detail what he could do for me. The reception staff although very busy greeted everyone with a smile and were very helpful. I would recommend this dentist to everyone. The receptionist noted I was running a little late and made a call, then arranged for me to sit in vip lounge . I was seen within minutes and the dentist explained all was fine and would like to see me in 6 months. overall a very pleasant experience.

— Peter West (Casper)

T390516 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your kind review. I am glad we were able to see you so quickly and that our very busy reception team were able to help you. We look forward to seeing you for your future appointments.

Review from Google

Staff very friendly and welcoming, dentist took his time to explain my dental plan and also answer any questions I had

— Mark Hooper

T390780 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking the time to review, we really appreciate it. I am glad to hear we were able to answer your questions efficiently. I hope that you feel you are in safe hands. All the best!

Review from Google

The staff were really nice, and I can’t state that enough! But the downfall was that despite the amount of paperwork we filled out before our appointment, that we took a day off work for, not once did they ask about weight. My partner who is a large 6’2 fella got turned down when he got there and referred to a community dentist for health and safety reason, he was mortified, no one should be made to feel the way he did, so please be aware if you’re on the larger side.

— Welshbubble

T390781 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Good Afternoon, thank you for your honest feedback - we do really appreciate this. This is an issue that has been raised previously and we have considered adding a weight section to our medical history paperwork. We decided against this as any patient over the chair weight limit would need to attend the practice anyway, for a referral to Community Dentistry to be made. You cannot access community services without a general practice referral. My apologies that this was upsetting to you both, I hope you understand our reasons. We are now adding a notification to our consent forms stating that a referral may be required in these circumstances.

Review from Google

I had a really professional experience. Emergency appointment on the next day, max. 5 min waiting time. Good and swift treatment.

— Johannes Lustig

T390782 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your feedback, I am glad you had a positive, efficient experience with the practice. We hope to welcome you to the practice again in the future.