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Eastside Dental

Beacon Centre for Health, Langdon Road, St Thomas, Swansea, SA1 8QY

Excellent rating from 307 reviews

5 out of 5 stars

+ 1055 reviews from Google 1362 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Dr James Crouch-Baker did a fantastic job of my root canal treatment at half the cost that another dentist was going to do it for. He explained the process every step of the way, was precise but gentle during the treatment and have done a job that now gives me a pain-free life. I was impressed that I was provided several visits at the same cost for a root canal treatment to make sure that the tooth was completely cleaned out before filling - my original dentist wouldn’t have done this. I have now transferred to Eastside Dental due to their care and fantastic work!

— Leda Daroczi

T390796 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for taking the time to leave us such a fantastic review. I will be sure to pass your kind comments onto Dr Crouch-Baker. We look forward to seeing you at the practice for your continued care.

Review from Google

5 out of 5 stars
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First class Dental practice polite caring and knowledgeable staff

— pearl heenan

T390797 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Hello, thank you for your lovely feedback, it is really appreciated, I will be sure to pass your comments onto our members of staff.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sharan963

T390798 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Matthew Deer

T390799 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

We are so happy to see such a great review, thank you for taking the time!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Zubeda Rafi

T390800 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for your review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Eastside Dental.

Review from Google

5 out of 5 stars
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Fantastic dentist, by far the best I’ve experienced in my 50+ years on this earth! Great facilities, friendly and most importantly, knowledgeable in their field. Recommended.

— Brian C

T390801 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for this glowing review, we really appreciate you taking your time to leave it. We are so pleased that you are happy with the treatment you are receiving and look forward to seeing you for your future appointments.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Martyn Morgan

T390802 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking the time to let us know how we did. We hope you have a great day!

Review from Google

5 out of 5 stars
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Very friendly and helpful staff

— craig biddington

T390803 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Mr Biddington, thank you for your kind review; we are happy to pass along your comments to the team here at Eastside Dental!

Review from Google

5 out of 5 stars
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Everybody polite and friendly, explained things clearly

— Tony P

T390804 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Good Morning, thank you for your lovely review. I am pleased to hear that you are happy with the treatment provided. We hope to continue in the same direction for future appointments.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— DAVID PAUL DENNIS

T390805 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Your wonderful feedback and rating mean a lot to us, thank you for reviewing!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Craven

T390807 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

We appreciate your positive review about your recent experience with us!

Review from Google

5 out of 5 stars
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Needed to see a dentist and called 111, asked if I could go to nearest dentist to my work. Never been to eastside before but from the first phone call to arrange an appointment time, the reception staff were absolutely amazing. On the day of my appointment I was greeted by 2 ladies on reception who were very polite and down to earth, the dentist was running a bit behind due to an emergency but they constantly kept me up to date, as it happened I was only there 5 mins after my appointment time and another dentist called me in instead. The dentist was again very polite and down to earth. He took the time to explain everything and answer all of my questions. After I had been seen, I had to re book another appointment at reception. Again nothing was too much trouble.
The standard of customer service was outstanding by everyone I met. No one likes going to the dentist, but I have to say from my experience, the staff made the nerves disappear and the whole appointment/experience enjoyable (I never thought I’d say that about going to the dentist). Thankyou to the reception staff and the dentist for the outstanding care you provided me with. See you at my next appointment.

— E S

T390808 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Hello, I cannot thank you enough for leaving such a wonderful review. I will be sure to pass on your kind words to Rosie and Grace who were on desk, and the dentist you saw. We work really hard to create a soothing and pleasant experience for all of our patients, it's wonderful to hear that it is paying off. We look forward to seeing you for future appointments! Lucy - Customer Service Manager.

Review from Google

5 out of 5 stars
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Excellent service! Highly recommend, if you need urgent dental care.

— FEIHU ZHAO

T390809 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for taking the time to review Eastside Dental, I am happy to hear you had a positive experience.

Review from Google

5 out of 5 stars
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First class dental service in SA1, lovely new modern practice, can't recommend highly enough.

— Craig McTaggart

T390810 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Craig Mctaggart, thanks for your praise and kind comments about our practice, and your kind recommendation.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Terence John

T390811 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you for this review, we appreciate you taking the time to do so.

Review from Google

5 out of 5 stars
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excellent experiance as usual with all members of staff,
every thing explained clearly.

— gd

T390336 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Thank you so much for taking the time to leave us a review, we really appreciate it. Especially when it is a 5 star review! I am pleased to hear you had such a pleasant experience at the practice.

Review from Google

5 out of 5 stars
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I am not normally one for writing reviews (never have the time) but having visited the practice late morning yesterday I feel James and his dental nurse really deserve recognition and praise for the way they put me at ease before having work done. I'm not the biggest fan when visiting a dental practice however these guys really were transparent and re-assured me on what was what and what needed doing. I have to go back in a few weeks but feel lot more confident in doing so. Still in pain but was told that would subside. So Fingers crossed.

— Mark Lazenby

T390812 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

We cannot thank you enough for taking the time to leave us a review. I am so pleased that you were impressed by your first appointment. We look forward to welcoming you back to the practice for your future dental care, and hope it will be a painless as possible, and we can build your confidence in visiting the dentist!

Review from Google

5 out of 5 stars
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I can't recommend Eastside Dental enough, the dental work itself is excellent, the pricing very reasonable, and the staff and environment very friendly and professional. Beautiful views from the waiting room, great parking and they have been fantastic through the pandemic. 10/10 from me!

— Harmonic Resonance Project

T390813 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

This is a real pleasure to read. Thank you so much! We love our beautiful views over the water and glad you appreciate them too. I will be sure to pass on your kind words to the team here. We look forward to welcoming you back for future appointments.

Review from Google

5 out of 5 stars
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Colleagues very helpful. Well done: thanks to Rosie and Kayleigh! Thanks to Rebecca N. Neil
S

— bay user2023

T484494 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Leon Lane

T390361 Review left 4 years ago
This review complies with Google's policies.

Reply from Eastside Dental

Leon Lane, we are glad we could help! Thanks again for taking the time to leave us this review!