Went for a routine NHS check up. Check was as thorough as normal and fortunately all OK.
— Anonymous
Verified review (2507830)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your feedback. It is lovely to hear that you found your check up to be meticulous and we are glad to hear all is well with your oral health. We look forward to seeing you again in future.
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Patient
Review from Google
This person left a star rating but no comment.
— Richard Nesbitt
T469792
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your high rating, we greatly appreciate it.
Excellent service
Excellent service from Tom at Eastside Dental
— Myra O
Verified review (2506693)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your feedback. We're thrilled to hear that Tom was able to provide such high quality care to you. We'll be sure to share your kind words with him.
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Patient
Good atmosphere
The atmosphere was good, not congested. I noticed that barely everyone was attended to on time. Please encourage the calming background music, its therapeutic. I personally respect a Dental appointment.
— Georgina N
Verified review (2506428)
Review left 1 month ago
This review was collected via email feedback service.
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Patient
Everything was explained perfectly
My appointment with Mark went very well
Everything was explained perfectly
— Corinne K
Verified review (2506410)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your review. It's wonderful to hear that your treatment was explained so thoroughly, we look forward to welcoming you again in the future.
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Review from Google
I am a very nervous patient, however, all the staff were amazing, I cannot recommen them enough. Normally I get so worked up I am sick once I leave but today I was totally fine
— Mary Cherrington
T469141
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your rating!
The customer service was excellent
All the staff are very kind and caring. The dentist, Alvin, was very understanding and listened to me. He suggested and offered solutions to my teeth sensitivity. The customer service was excellent, and I was made to feel relaxed and cared for. One of my nicest experiences in 60 years of going to the dentist. Well done.
— Anthony B
Verified review (2504011)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your wonderful review and for taking the time to share your experience. We’re delighted to hear that you felt listened to, relaxed, and well cared for throughout your visit.
It’s particularly lovely to hear your kind words about Alvin and the support he provided. We’ll be sure to pass your compliments on to him and the whole team.
Knowing that this was one of your nicest dental experiences in 60 years means a great deal to us. Thank you again for your trust and kind words.
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Review from Google
Fantastic very friendly very helpful
— Dean
T467878
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your kind words. We're so glad you had such a positive experience with us and look forward to seeing you again for future visits.
Great experience
Great experience at this dentist, broke my tooth on Sunday, phoned early Monday morning for an appointment, tooth fixed by Tuesday afternoon!
— Anonymous
Verified review (2503282)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your kind review. We are very glad we could get your issue seen to so swiftly and efficiently, and look forward to welcoming you back for future visits.
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Patient
Dealt with efficiently
Dealt with efficiently by Mark & Ollie
— Sandra M
Verified review (2502268)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your feedback about Mark and Ollie. We look forward to seeing you again for future vists.
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Patient
Emergency appointment
Needed an emergency appointment having lost a filling along with some of the tooth, an appointment was made later that day and am now on the road to having a satisfactory outcome; more treatment to follow.
— Gary T
Verified review (2502170)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to leave us a review. We’re pleased that we were able to arrange an emergency appointment for you on the same day. We understand how concerning it can be to lose a filling and part of a tooth, so we’re glad our team could see you promptly and provide the care you needed.
We look forward to continuing your treatment and helping you achieve the best possible result.
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Patient
Phenomenal experience
Absolutely phenomenal experience. I walked in today with heightened anxiety for a tooth extraction. The lovely dentist Mark and his dental nurse put me at ease. They fully listened to my fears and ensured I felt entirely safe throughout the whole process. I didn’t feel a single bit of pain or discomfort. I cannot recommend this wonderful team enough, especially if you are a nervous, anxious patient. Thank you so very much for your kindness and patience. Will be back soon
Also thank you to the lovely, friendly receptionists, they were very friendly and welcoming
— Sue U
Verified review (2502077)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Wow, thank you so much for your wonderful review and for taking the time to share your experience with us!
We’re especially pleased to hear that Mark and his nurse were able to put you at ease and help you feel safe and comfortable throughout your treatment. We understand that dental treatment can be particularly daunting for nervous or anxious patients, so it means a great deal to know that you felt listened to, supported and reassured throughout your extraction.
We’ll be sure to pass your kind words on to Mark, his nurse and our reception team. They’ll be delighted to know that their kindness and welcoming approach made such a positive difference to your visit.
Thank you again for your lovely feedback. We look forward to welcoming you back soon!
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Patient
Seen promptly
Seen promptly. I was very involved in my treatment plan.
— Anonymous
Verified review (2501897)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for sharing your experience. We believe it’s important that our patients feel informed and involved in decisions about their care, so it’s wonderful to know that this was reflected in your experience.
Thank you again for your feedback, and we look forward to welcoming you back.
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Review from Google
Fantastic dentist. Very helpful and friendly staff. 😊
— wendy cummings
T468466
Review left 1 month ago
This review complies with Google's policies.
Recent appointment
Eastside Dental
— Anonymous
Verified review (2501146)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you very much for your feedback.
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Patient
My appointment
Very friendly, pleasant, welcoming, helpful staff. Nice to see.
— Anonymous
Verified review (2500589)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your review. It's lovely to hear that our staff were so attentive and friendly, we look forward to welcoming you back in the future.
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Patient
Friendly, efficient
I had an 8am appointment - first of the day.
The surgery opened on time and the reception staff were friendly and efficient on check-in.
My dentist, James Crouch-Baker and his assistant (sorry I didn't catch her name) were friendly, professional and efficient. James kept me updated constantly throughout and summarised clearly at the end of the check-up.
A relatively pleasant experience, thank you.
— Gerard B
Verified review (2500507)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for taking the time to share your experience. We’re delighted to hear that your appointment started promptly and that you found our reception team friendly and efficient.
It’s also wonderful to hear your kind feedback about James and his nurse. We’re pleased that James kept you informed throughout your appointment and clearly explained everything at the end. We’ll be sure to share your lovely comments.
Thank you again for your review, and we look forward to welcoming you back in the future.
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Patient
Review from Google
As a family we always have excellent care from the members of staff at the practice. A really good dental practice .
— Adele Williams
T467879
Review left 1 month ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Angela Cole
T465495
Review left 1 month ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your rating, we greatly appreciate it.
Composite bonding
Had composite bonding done, Fantastic job!! Thanks!
— Casey P
Verified review (2499823)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your kind feedback. We're so pleased that you're happy with the results of your composite bonding treatment and we hope you enjoy your new smile! We look forward to seeing you again in the future.
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