Fantastic appointment, very polite and made me feel comfortable, full of information and knowledge, highly recommend
— Demi J
Verified review (2493515)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you very much for your kind feedback. We’re delighted to hear that you felt comfortable and well informed throughout your appointment. We look forward to welcoming you again in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Eastside Dental
Had a gum problem, which needed urgent attention due to going away, great timing
— Robert W
Verified review (2493376)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for taking the time to leave us a review. I’m glad you were able to get it attended to promptly, particularly with your trip coming up. I hope everything is feeling much better now.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Eastside Dental
Reconstruction of a gold crown in a molar
— Anonymous
Verified review (2493051)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for taking the time to leave us your review.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly recommended
My experience with Eastside Dental was excellent, from getting a same day appointment as a tourist on and the extremely efficient and professional treatment. I highly recommend this dental practice.
— Anonymous
Verified review (2492679)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your wonderful review. We’re delighted we could accommodate you with a same day appointment and that we were able to provide efficient, professional care during your visit to Swansea.
We really appreciate your recommendation and hope you enjoyed the rest of your stay.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very pleased
Very pleased with my treatment
— Anonymous
Verified review (2492499)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your kind review, we greatly appreciate it.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I attended Eastside dental today as I needed two fillings. I am not afraid of the dentist but have a really bad phobia of having my mouth numbed which sends me into a panic attack. My appointment was with Ollie and I told him about my phobia. He was really understanding and suggested I try the fillings without numbing, and raise my hand if I felt any pain or discomfort. He really put me at ease and I can honestly say that I felt no pain whatsoever throughout the entire procedure. Thank you for making the experience so comfortable.
— Tracy Cooper
T460308
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for sharing your experience and for your lovely review. We’re really pleased to hear that Ollie was able to put you at ease and make your treatment as comfortable as possible.
We understand that dental treatment can be particularly challenging when you have a fear of injections, so it’s wonderful to hear that you felt reassured throughout and were able to complete your fillings comfortably. We’ll be sure to pass your lovely feedback on to Ollie!
Efficient and professional service
Usual efficient and professional service, pleasant manner from all staff
— Anonymous
Verified review (2492341)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your kind words. Your feedback is greatly appreciated and we're so glad to hear you continue to receive a professional and friendly service from us. We look forward to welcoming you back in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Best Dentists in Swansea
Best Dentists in Swansea by far.
I was relaxed so I was fighting to keep awake while have treatment
— Christopher W
Verified review (2492048)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you so much for your fantastic review. We’re thrilled to hear you felt so relaxed and comfortable during your treatment. We must be doing something right if you were fighting to stay awake in the dental chair!
Thank you for your lovely comments and for choosing us as your dental practice. It really means a lot to the whole team.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I've been a patient here for about a year and have always had good treatment. All the staff are friendly and supportive and although there can be a long wait between appointments, when I had an emergency I was seen promptly. I had an extraction yesterday and I was very impressed by the treatment I received from Rebecca and her nurse. They did an exceptional job keeping me calm and feeling safe.
— Jackie Bell
T460089
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for taking the time to leave such a lovely review. We are very pleased to hear that you’ve had consistently positive experiences with us over the past year and that you’ve found our team friendly and supportive.
It’s especially wonderful to hear about your recent experience with Rebecca and her nurse. We understand that having an extraction can be an anxious experience, so we’re delighted that they were able to put you at ease and make you feel safe and comfortable throughout your treatment. We’ll be sure to pass your kind feedback on to Rebecca and the team.
Extraction
Excellent Dental Practice, my tooth was hard to extract due to an infection absorbing much of the anaesthetic. Had 5 or 6 injections so that I wouldn’t feel any pain, after that the tooth was out in seconds and it just seemed like a walk in the park for them - totally professional.
— Anonymous
Verified review (2491714)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you so much for your review. We’re delighted to hear that, despite the difficulties caused by the infection, you felt comfortable and well cared for throughout your treatment.
We’re especially pleased that the team took the time to ensure you were fully comfortable and didn’t experience any pain. Your kind words about the professionalism and efficiency of the team mean a great deal to us. Thank you for your trust and for taking the time to share your experience.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
The best dentist we have ever had
Had a tooth extraction this morning, and so did my husband. We couldn't fault the treatment we had. Tom is the best dentist we have ever had, so patient. He explained everything that was going to happen and was so kind and quick. We would recommend the practice to anyone
— Anonymous
Verified review (2491690)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that both you and your husband had such a positive experience.
Tom will be especially pleased to hear your kind words, which we will of course pass on to him. We’re so glad that his patience, clear explanations, and caring approach helped put you both at ease, especially during a particularly daunting appointment. Your recommendation means so much to us, and we truly appreciate your continued trust in our practice.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Always, friendly, helpful and professional
— ali Bahram Sarvar
T460090
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your kind words and for taking the time to share your experience. We're thrilled we have been able to provide consistent high-quality care to you, and look forward to continue doing so in the future.
Review from Google
Very happy with the warm welcome and
My dentist and is assisted were very nice and am happy with the service I am receiving thank you Stefan. 😊
— Stefan Carmichael
T459746
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely review. We’re very glad to hear that you received such a warm welcome and that you’re happy with the care and service provided by your dentist and nurse. Your kind feedback is greatly appreciated and we look forward to continuing to look after you.
Friendly and helpful staff
Very pleased with treatment, friendly and helpful staff as always
— Anonymous
Verified review (2490705)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback. We’re delighted to hear that you were pleased with your treatment and that you have continually found our staff to be friendly and helpful. We really appreciate your continued support and look forward to welcoming you back again in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Superb
Many thanks, Tom, you were superb
A great, friendly dental practice
— Anonymous
Verified review (2490681)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your kind words. We're so glad that you had such a positive experience with Tom and that you've found the rest of the practice to be friendly and welcoming. We value your feedback.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
Very professional.
— Anonymous
Verified review (2490578)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you very much for your review, we greatly appreciate your feedback.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
On time, no waiting, friendly, professional, while I'm not the best of patients they were very patient.
— Terry Bravin
T459174
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you for taking the time to leave us such lovely feedback. We’re pleased to hear that you found our team friendly, professional and reassuring throughout your visit. We’re always committed to making our patients feel as comfortable as possible, and we look forward to welcoming you back again.
Appointment
Emergency dental treatment
— Diane H
Verified review (2490381)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your review. We're very glad we were able to see you for an urgent appointment when you needed it.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent service and polite friendly staff.
— Jayne Mogford
T458953
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your kind feedback. We greatly appreciate you taking the time to share your experience and are so pleased you received a high standard of care. We look forward to welcoming you again for future visits.
Highly recommend
Mark was lovely, professional and welcoming. He was thorough throughout the appointment, explained everything and made me feel comfortable as a nervous patient. Would highly recommend Mark at Eastside.
— Anonymous
Verified review (2489382)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you so much for your kind feedback. We’re delighted to hear that Mark made you feel comfortable and at ease throughout your appointment, particularly as a nervous patient. We’ll be sure to pass your lovely comments on to him. Thank you for your recommendation and we look forward to seeing you again in the future.
Overall, how was your experience of Eastside Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
