I had an emergency appointment for 13:30pm last monday. I had a toothache, i was dissappointed with the consultation. It was really very mininal comunicaltion, i don't feel things were explained to me in any degree of depth. I aksed the dentist if we are not repeating the xray, which is 1 year ago because of my pregnancy. He said yeah, that is it didnt elaborate further. You can obviously still do an Xray when someone is pregnant, so i feel a further explanation was needed. He did my filling, it has started two hurt 3 days later. Overall a very disapointing experincing. I am sorry if the dentist in question was just having a bad day but i would deffinately try to not to see them again.
— Suzan A
Verified review (2477844)
Review left 2 months ago
This review was collected via email feedback service.
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Patient
YVery good visit
Another very good visit. X-rays done & OK, cost £25. Everyone very friendly. Pleasant modern surroundings. 9 months to next check-up.
— Anonymous
Verified review (2483219)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your kind review. We’re so pleased to hear that you had another enjoyable visit and that everything went smoothly with your check-up and X-rays. We look forward to seeing you again in nine months and thank you for your continued support!
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Patient
Effective treatment
All staff were courteous and efficient and I was dealt with on time with effective treatment
— Vincent M
Verified review (2483175)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your positive feedback. We’re pleased to hear that you found our team friendly, professional and efficient, and that your appointment ran smoothly. It’s great to know you were happy with the treatment you received. We really appreciate you taking the time to share your experience with us.
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Patient
A thorough check up
Really easy process. Very welcoming at reception and a thorough check up by Mark.
— Anonymous
Verified review (2482950)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback. It's great to hear that you found the whole process easy and that you received a warm welcome from our reception team. It’s also wonderful to know that you were pleased with the meticulousness of your check-up. We truly appreciate your kind review and look forward to welcoming you again.
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Patient
Calm and comfortable
I can’t recommend Mark highly enough. I was very highly anxious today about visiting the dentist to have tooth extracted but Mark was incredibly kind, compassionate and reassuring throughout and, most importantly, listening to how I felt
The whole experience went very well, calm and comfortable
Thank you so very much
I won’t be as anxious the next time
— Sue U
Verified review (2482654)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you so much for your kind words and for sharing your experience. We’re so pleased to hear that Mark helped put you at ease during what was understandably an anxious visit. We'll be sure to pass your lovely feedback onto him, I'm sure he'll be thrilled to know the positive impact his care has had.
It’s wonderful to know that your treatment went smoothly and that you left feeling more confident about future visits. We truly appreciate your trust and your lovely recommendation.
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Patient
Efficient and thorough checkup
Excellent. Efficient and thorough checkup including x-ray to check previous root canal.
— Anonymous
Verified review (2482508)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your excellent feedback. We’re delighted to hear that you found your check-up efficient and thorough, and that the X-ray provided reassurance regarding your previous root canal treatment. We truly appreciate your kind comments and look forward to seeing you again.
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Patient
Made me feel at ease i
Welcoming team behind the desk at Eastside Dental. Made me feel at ease immediately on my first visit. I was quickly checked in and it wasn’t long before I was seen. I was made to feel comfortable and everything went very smoothly!
— Huw L
Verified review (2481188)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your wonderful review! We’re delighted to hear that our welcoming team helped you feel at ease from the moment you arrived. It’s great to know your first visit was smooth, comfortable, and efficient. We truly appreciate your kind feedback and look forward to seeing you again.
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Patient
Review from Google
Always a great experience with this dentist,highly recommend
— H T
T453299
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your kind words and your lovely recommendation. We're so glad we are able to provide consistent high-quality care to you. We greatly appreciate your feedback and look forward to welcoming you back again in the future.
Eastside Dental
Routine check up.
— Marc H
Verified review (2480510)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your review.
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Patient
A prompt appointment
I was given a prompt appointment with my dentist and seen on time. Everything was explained clearly.
— Sally J
Verified review (2480223)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for taking the time to leave us a review. We’re pleased to hear that you were able to get a prompt appointment and that your visit ran on time. It’s also great to know that everything was explained clearly and that you felt well informed about your care. We greatly appreciate your feedback and look forward to seeing you again in the future.
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Patient
I was definitely in good hands
Excellent, competent friendly, very skillful staff. Modern up to date - Id highly recommend. Dr Kate is highly skilled and understands complex dental needs. Empathy shown and I felt I was definitely in good hands.
— Stephen L
Verified review (2480000)
Review left 2 months ago
This review was collected via email feedback service.
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Patient
My recent appointment
Professional and efficient service throughout.
— Carol B
Verified review (2479665)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback. We’re so glad you found our service professional and efficient. We really appreciate you taking the time to share your experience.
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Patient
My recent appointment
Very well looked after.
— Anonymous
Verified review (2479623)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely review! We’re so pleased to hear that you felt very well looked after. Providing a comfortable and caring experience for our patients is always our priority, and we truly appreciate your kind feedback.
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Professional
My recent appointment
I am so satisfied of the job being done today.
— Anonymous
Verified review (2479400)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the treatment you received. We greatly appreciate your kind words and look forward to welcoming you back in the future.
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Patient
All good
All good.
— Anonymous
Verified review (2479339)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Eastside Dental
Thank you for your review.
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Patient
Review from Google
James is an amazing dentist patient caring and very obliging
— Karen Horton
T452723
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely feedback. We’re delighted to hear that you had such a positive experience with James and we'll be sure to pass your kind words on to him. It’s wonderful to know that his caring and attentive approach made such a difference.
Review from Google
Excellent thanks
— Glyn Griffiths
T452724
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you very much for your kind review.
Review from Google
Speaking on behalf of my wife Vera. We have been patients with Eastside Dental for many years. Unfortunately, Vera has now developed dementia and has found such visits a little stressful.
Vera had a recent routine check and was treated by Dr Tom Newbery. Dr Tom immediately made Vera very welcome and was very understanding in respect of her needs and concerns.
He discussed all treatment required in a manner that helped Vera understand what further treatment she required.
We cannot speak highly enough about Eastside Dental and staff, also including the very helpful, friendly receptionists
Thank you
— David Nash
T452725
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for taking the time to share such a thoughtful review on behalf of Vera. We’re truly grateful for your kind words and for the trust you and Vera have placed in Eastside Dental over the years.
We’re especially pleased to hear that Dr Tom Newbery made Vera feel welcome, comfortable and understood during her recent visit. We understand that dental appointments can sometimes feel stressful and our team always aims to provide care with patience, compassion and understanding, tailored to each patient’s individual needs.
We’ll be sure to share your lovely feedback with Dr Tom and our reception team. It means a great deal to know that Vera felt supported throughout her visit.
Thank you again for your continued trust in Eastside Dental. We look forward to continuing to care for you both in the years to come.
Review from Google
Amazing friendly staff put you instantly at ease
— Louise Owen
T452466
Review left 2 months ago
This review complies with Google's policies.
Reply from Eastside Dental
Thank you so much for your lovely feedback. We’re delighted to hear that our friendly team helped you feel at ease from the moment you arrived. Creating a welcoming and comfortable experience for our patients is very important to us. We really appreciate you taking the time to share your kind words.
My recent appointment
The team that helped me today was extremely helpful, from the front desk to the dentist chair, reassuring me of a swift and easy visit and that’s what they provided there.
— Anonymous
Verified review (2479080)
Review left 2 months ago
This review was collected via SMS feedback service.
Reply from Eastside Dental
Thank you for your kind words. We’re so pleased to hear that our team made you feel comfortable and reassured throughout your visit, from reception through to the dentist. It’s wonderful to know you had a smooth and positive experience.
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