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Smart Smiles - Ebbw Vale

Unit 2, The Walk, Ebbw Vale, NP23 6DL

Excellent rating from 377 reviews

5 out of 5 stars

+ 250 reviews from Google 627 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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My appointment for a check up at Smart Smiles was okay despite me being a nervous patient. My dentist and her nurse were friendly efficient and appointment was on time (important to a nervous person).

— Margaret Hockings

T429747 Review left 5 days ago
This review complies with Google's policies.

Very helpful and understanding

5 out of 5 stars
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Ria was very helpful and understanding because I am quite deaf, also her and her assistant was very pleasant

— Frank D

Verified review (2447592) Review left 5 days ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt very relaxed

5 out of 5 stars
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I found Smart Smiles a very pleasant experience, the staff and dentist were very polite and friendly and professional, I felt very relaxed and confident

— Julie H

Verified review (2446222) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— James Broderick

T427157 Review left 1 week ago
This review complies with Google's policies.

Good first experience

5 out of 5 stars
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Good first experience, xray and checkover. Clean, friendly, lovely disabled loo! Just need a few higher firmer chairs in waiting room for long legged osteoarthritic people!

— Ruth T

Verified review (2445406) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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First appt here today. All good, dentist thorough and had X Rays. If I had to say anything negative it would be 20min wait after appt time which I didn't mind about apart from parking ticket only 1 hr. Worked out I was out in time. All good.

— Lyn Tehver

T425872 Review left 1 week ago
This review complies with Google's policies.

All the staff were fantastic

5 out of 5 stars
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I am a very nervous patient and also need accommodations for a medical condition. All the staff were fantastic, really kind and patient, particularly Lowri and Caitlin (? - apologies if I got her name wrong). Couldn't be happier and couldn't recommend Smart Smiles more.

— Rhiannon W

Verified review (2443478) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've always been very pleased with my experiences here and today I had an emergency appointment. The reception staff couldn't be nicer or more helpful and the very friendly dentist took time to explain everything to me and really put me at my ease. We are so fortunate to have this practice here.

— Lesleyann Whitcombe

T425412 Review left 1 week ago
This review complies with Google's policies.

Staff were exceptional

5 out of 5 stars
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Excellent dentists. Staff were exceptional in the way they explained any treatment that you needed and their manner towards you. 10 out of 10.

— Tim P

Verified review (2442782) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smart Smiles - Ebbw Vale

5 out of 5 stars
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Very welcoming staff, although I arrived 1 hr early the very kind lady who attended to me was able to bring my appointment a little forward. My assigned dentist gave me sound advice for the care of my teeth also her lady assistant was very welcoming too. I am looking forward my next visit. Whoever said that about their Dentist?

— Gillian B

Verified review (2438866) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smart Smiles - Ebbw Vale

5 out of 5 stars
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Not much to say, was basically in the premises five minutes. The receptionists were professional and the dentist

— Simon P

Verified review (2437028) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Very Good

5 out of 5 stars
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Very Good Customer Service. Air conditioned rooms.

— Anonymous

Verified review (2434672) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Great customer service

5 out of 5 stars
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Very helpful and great customer service. Plus the dentist & the assistant were fabulous.

— Richard W

Verified review (2433730) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Appointment

3 out of 5 stars
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Disgraceful, 9:45 appointment, 10:30 called in for a two minute consultation.

— Anonymous

Verified review (2433634) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Smart Smiles - Ebbw Vale - recent appointment

4 out of 5 stars
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The staff and dentists were friendly and welcoming and happy to answer questions. I was advised to get a filling on a tooth that hadn’t hurt but was sometimes sensitive to cold. After the filling, the tooth became more painful and much more sensitive to cold, so the nerve may have been affected by the dentist or afterwards by the hygienist.

— Alexis V

Verified review (2433201) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Best dentist I've ever been with

5 out of 5 stars
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Best dentist I've ever been with, staff are always so helpful and pleasant

— Tracy F

Verified review (2433081) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Felt safe and welcomed

5 out of 5 stars
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Professional, helpful, approachable staff. Felt safe and welcomed.

— Patricia R

Verified review (2431959) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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The staff and facility are equally of a very high and professional standard, with a very friendly and welcoming atmosphere yet still maintaining a very professional environment. This dentist’s surgery is a very well organised and all the dentists are likewise in standards and knowledge. So to put it short this is a dentist’s that you will feel very comfortable in visiting and receiving any treatment.

— Skunk Punch

T416328 Review left 1 month ago
This review complies with Google's policies.

A pleasant experience

5 out of 5 stars
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Very professional, extremely competent and overall a pleasant experience. I am no longer nervous to go to the dentist. Thank you

— Phillip W

Verified review (2429714) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent Dental Practice with young staff with plenty of go in them

— Andrew Vaughan

T414001 Review left 1 month ago
This review complies with Google's policies.