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Smart Smiles - Ebbw Vale

Unit 2, The Walk, Ebbw Vale, NP23 6DL

Excellent rating from 377 reviews

5 out of 5 stars

+ 250 reviews from Google 627 total reviews

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Latest Reviews by Working Feedback

Highly recommend

5 out of 5 stars
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Fantastic hygienist appointment. Very thorough, excellent instructions. Highly recommend.

— Joanne R

Verified review (2083616) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team.
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was extremely pleased

5 out of 5 stars
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This was my first time visiting this dentist, I was extremely pleased with how I was treated.

— Martine D

Verified review (2082254) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team.
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The dentist was very caring

5 out of 5 stars
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The staff were friendly and attentive and Len, the dentist was very caring. The practice is spotlessly clean too. Great experience all round.

— Samantha A

Verified review (2080976) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very well organised

5 out of 5 stars
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I am a very nervous patient when visiting the dentist. It was my first time visiting Smart Smiles in Ebbw Vale today and the staff really put me at ease. From the initial telephone call this morning, the receptionists were very polite both over the phone and upon my arrival. It is a lovely, clean practice and appeared to be very well organised. I was seen by Dentist Len and assistant Leah and they really put me at ease. I was very emotional due to my nerves of visiting the dentist however they calmed me down almost immediately. Overall I had a very pleasant experience at the practice and feel my nerves have been eased for future visits. Thank you all and keep up the good work.

— Anonymous

Verified review (2077877) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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Very friendly and helpful.

— Wayne J

Verified review (2077504) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly and professional staff at Smart Smiles

— Holly Pratt

T209543 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Fantastic

5 out of 5 stars
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This has to be the first time I have visited a dentist you can actually chat with, what a lovely man. We both laughed about the dentist in The Little Shop of Horrors, to which he told the Dental nurse, she would have to watch it to see the joke, yeah fantastic, they have my business.

— Nick B

Verified review (2077419) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

My experience

2 out of 5 stars
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Didnt get my teeth cleaned or polished just poked around and said I needed 6 appointments at the grand total of £1,000. Yes £1,000!

— Linda T

Verified review (2077282) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles Ebbw Vale? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

I was treated quickly and cordially

5 out of 5 stars
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My appointment was the quickest I could get out of the three private dentists I investigated, and on the day of the appointment I was treated quickly and cordially. The facility itself was incredibly clean and modern. The receptionists were friendly and attentive, and the dentist was conversational, pleasant, and informative. It was the quickest dental appointment I've had but entirely in a good way, I didn't feel rushed at all, like some medical appointments I've had.
Even the X-Ray was quick, and easily scheduled another appointment.
I also expected to pay more for a private dental appointment, so I was pleased with the prices I paid.
Overall, I would absolutely recommend Smart Smiles.

— Anonymous

Verified review (2075779) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Great experience. Very friendly and helpful. State of the art set up. Thank you...Tina Thomas

— Tina Arnold

T208327 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Smart Smiles Ebbw Vale

4 out of 5 stars
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First visit, found staff pleasant and friendly.

— Anonymous

Verified review (2074628) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service.

— Jeffery H

Verified review (2073627) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service carried out by all the Staff.

— Jeff Robins

T207945 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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Was in and out. Advised to see hygienist. App made . Staff are lovely and very friendly and informative

— Tina (Tingaling60)

T207208 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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Great patient care has usual
Really quick at seeing you
Very pleasant and explain everything to you
Always feel at ease here has I was always scared off the dentist
Very professional and very polite

— julie mahood

T206562 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Excellent service

5 out of 5 stars
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Friendly and helpful staff who provide an excellent service.

— Anonymous

Verified review (2069370) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Where to start honestly from the bottom of my heart I can’t thank this dentist enough, from seeing len, Megan and then today seeing ahmed all three have been brilliant and so friendly, also I would like to say thank you to the dental nurse I forgot her name ( sorry ) but again she have been brilliant so kind and caring, so have everyone else at the dentist, I absolutely love my new dental bridge a few happy tears when I got home. Again thank you all so much.

— Rich 87

T206292 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Smart Smiles Ebbw Vale

5 out of 5 stars
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Excellent dentists.

— Anonymous

Verified review (2068351) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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super friendly staff, amazing experiences here. as someone who is very afraid of the dentist, they make me feel very at ease :)

— Maddie Woolsey

T206010 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Review from Google

4 out of 5 stars
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Pleasant staff.

— Susan Matthews

T205884 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team