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Smart Smiles - Ebbw Vale

Unit 2, The Walk, Ebbw Vale, NP23 6DL

Excellent rating from 377 reviews

5 out of 5 stars

+ 250 reviews from Google 627 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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My appointment was scheduled for 9:20am I arrived a couple of minutes early and booked in with a receptionist who was very welcoming, she took my details and asked me to take a seat bang on 9:30 I was called in by the hygienist, she was being supported by another staff member who was also learning on the job, the hygienist introduced herself and the other staff member she went on to ask me some related questions regarding my treatment and the reason for seeing an hygienist, she made me very comfortable and spoke clearly explaining each step of the treatment. I was able to tell her a little bit about myself and treatment I used to have with a previous dental practice, this gave her some valuable information which she was able to act on. Another important appointment is required in 3 months however following some guidance and practices I’m currently doing hopefully will be enough for me not to have to many hygienist appointments. Only been with smiles since recovering from the Covid pandemic so far myself and wife are very pleased, costs will always be a factor when having treatment.

— David Morris

T205885 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Good morning David, Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Excellent treatment

5 out of 5 stars
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Excellent treatment by very helpful, friendly and efficient staff.

— Anonymous

Verified review (2067349) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceptional Dentist

5 out of 5 stars
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Excellent service from Smart Smiles. Beautifully clean premises. Staff, polite, friendly and helpful. Dentist exceptional, very professional, explains the procedure and alleviates any pressure/stress you feel under. Nurses very kind too. Really pleased I was able to join Smart Smiles. Thank you.

— Wendy P

Verified review (2061826) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Needed an emergency appointment and was Seen within the hour. Excellent service and Really nice staff .

— Susan Manley

T203766 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Lovely atmosphere

5 out of 5 stars
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Excellent, super friendly, professional staff. Lovely atmosphere. Best, most thorough check up I've ever had. Wonderful.

— Anonymous

Verified review (2060571) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smart Smiles Ebbw Vale

5 out of 5 stars
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Treated professionally and politely and made to feel at ease.

— Mark J

Verified review (2060364) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite and professional

4 out of 5 stars
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Very clean and tidy
Staff very polite and professional.
A perfect partner for the NHS to work with.

— Anonymous

Verified review (2059324) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Smart Smiles Ebbw Vale

5 out of 5 stars
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The staff at Smart Smiles Ebbw Vale were friendly, chatty and professional.

— Carol C

Verified review (2059159) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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excellent service

— alan jones

T202149 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Courteous, polite and reassuring

5 out of 5 stars
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As an anxious patient, from the moment I arrived till the time I left, the staff were courteous, polite and reassuring throughout my treatment. Which put me at ease.

— Anonymous

Verified review (2058883) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Staff are super friendly and make you feel comfortable! Thank you for all your help and support

— Sacha Padfield

T202150 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review Sacha we really appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jonathan Cooper

T201872 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Great atmosphere

5 out of 5 stars
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Great atmosphere, friendly staff and very assuring with information on your dental procedures.

— Jill D

Verified review (2053552) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent experience. Len gave me great confidence and the extraction was painless thank you

— Malcolm Kingswell

T198201 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Lovely, friendly staff

5 out of 5 stars
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Lovely, friendly staff, very informative and helpful. Happy to return in six months time.

— Anonymous

Verified review (2051964) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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First appointment and I must say how friendly, welcoming and efficient everyone is and the Surgery is lovely and modern.

— Louise Moses

T194811 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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Very friendly and efficient

— Beth Collins

T194812 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review Beth, we really appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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Extremely efficient and very polite! All the staff pleasant and made my visit very pleasurable!! Well done!!

— Derek Hamer

T194629 Review left 1 year ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review Derek, we really appreciate it. Smart Smiles Team

Smart Smiles Ebbw Vale

5 out of 5 stars
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Staff as usual very helpful and polite. Dentist very pleasant and explained there would be pain for a few days and provided pain killers to take.

— Anonymous

Verified review (2042792) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pain free, very good

5 out of 5 stars
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Tooth taken out quicker than expected and pain free, very good, thanks very much. Staff very helpful and friendly.

— John P

Verified review (2038232) Review left 1 year ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient