My appointment was scheduled for 9:20am I arrived a couple of minutes early and booked in with a receptionist who was very welcoming, she took my details and asked me to take a seat bang on 9:30 I was called in by the hygienist, she was being supported by another staff member who was also learning on the job, the hygienist introduced herself and the other staff member she went on to ask me some related questions regarding my treatment and the reason for seeing an hygienist, she made me very comfortable and spoke clearly explaining each step of the treatment. I was able to tell her a little bit about myself and treatment I used to have with a previous dental practice, this gave her some valuable information which she was able to act on. Another important appointment is required in 3 months however following some guidance and practices I’m currently doing hopefully will be enough for me not to have to many hygienist appointments. Only been with smiles since recovering from the Covid pandemic so far myself and wife are very pleased, costs will always be a factor when having treatment.
— David Morris
T205885
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Good morning David, Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Excellent treatment
Excellent treatment by very helpful, friendly and efficient staff.
— Anonymous
Verified review (2067349)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Exceptional Dentist
Excellent service from Smart Smiles. Beautifully clean premises. Staff, polite, friendly and helpful. Dentist exceptional, very professional, explains the procedure and alleviates any pressure/stress you feel under. Nurses very kind too. Really pleased I was able to join Smart Smiles. Thank you.
— Wendy P
Verified review (2061826)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Needed an emergency appointment and was Seen within the hour. Excellent service and Really nice staff .
— Susan Manley
T203766
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Lovely atmosphere
Excellent, super friendly, professional staff. Lovely atmosphere. Best, most thorough check up I've ever had. Wonderful.
— Anonymous
Verified review (2060571)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Smart Smiles Ebbw Vale
Treated professionally and politely and made to feel at ease.
— Mark J
Verified review (2060364)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very polite and professional
Very clean and tidy
Staff very polite and professional.
A perfect partner for the NHS to work with.
— Anonymous
Verified review (2059324)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Smart Smiles Ebbw Vale
The staff at Smart Smiles Ebbw Vale were friendly, chatty and professional.
— Carol C
Verified review (2059159)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
excellent service
— alan jones
T202149
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Courteous, polite and reassuring
As an anxious patient, from the moment I arrived till the time I left, the staff were courteous, polite and reassuring throughout my treatment. Which put me at ease.
— Anonymous
Verified review (2058883)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Staff are super friendly and make you feel comfortable! Thank you for all your help and support
— Sacha Padfield
T202150
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review Sacha we really appreciate it. Smart Smiles Team
Review from Google
This person left a star rating but no comment.
— Jonathan Cooper
T201872
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Great atmosphere
Great atmosphere, friendly staff and very assuring with information on your dental procedures.
— Jill D
Verified review (2053552)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent experience. Len gave me great confidence and the extraction was painless thank you
— Malcolm Kingswell
T198201
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Lovely, friendly staff
Lovely, friendly staff, very informative and helpful. Happy to return in six months time.
— Anonymous
Verified review (2051964)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
First appointment and I must say how friendly, welcoming and efficient everyone is and the Surgery is lovely and modern.
— Louise Moses
T194811
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Review from Google
Very friendly and efficient
— Beth Collins
T194812
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review Beth, we really appreciate it. Smart Smiles Team
Review from Google
Extremely efficient and very polite! All the staff pleasant and made my visit very pleasurable!! Well done!!
— Derek Hamer
T194629
Review left 1 year ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review Derek, we really appreciate it. Smart Smiles Team
Smart Smiles Ebbw Vale
Staff as usual very helpful and polite. Dentist very pleasant and explained there would be pain for a few days and provided pain killers to take.
— Anonymous
Verified review (2042792)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Pain free, very good
Tooth taken out quicker than expected and pain free, very good, thanks very much. Staff very helpful and friendly.
— John P
Verified review (2038232)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?