Extraction needed. Difficult. Part of root left behind which needed to come out. Very professional, reassuring.
— Bronwen K
Verified review (1975145)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review Bronwen, we really appreciate it here at Smart Smiles. Smart Smiles Team.
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Patient
Check-up
My first visit at this dentist & can’t recommend them enough. Staff at the front desk were really welcoming and friendly & the dentist (Len) was brilliant and talked me through the whole process and made sure I understood and was comfortable.
— Anonymous
Verified review (1974436)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review, we really appreciate it here at Smart Smiles. Smart Smiles Team.
Overall, how was your experience of Smart Smiles Ebbw Vale?
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Patient
Review from Google
EXCELLENT VERY HELPFULL GREAT ALLROUND STAFF GREAT SERVICE I WOULD RECCOMEND 100% BEST DENTIST I HAVE BEEN TO EVER
— Keith Allford
T160447
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review Keith, we really appreciate it here at Smart Smiles. Smart Smiles Team.
Brilliant !
First visit today & found staff to be professional & helpful , dentist was very welcoming & put you at ease . Would definitely recommend.
— Andrea W
Verified review (1970933)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Andrea, thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale?
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Patient
Review from Google
Very welcoming at reception, lovely greeting from the dentist Len and dental nurse. Lovely practice to visit
— Lyndsey Williams
T160256
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Hi Lyndsey, thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team
Review from Google
First visit to Smart Smiles I was able to book and have an appointment promptly,on my arrival I found the receptionists welcoming and the clinic was clean and decor was of a high standard. I was greeted on time by the Dr who introduced herself she was pleasant and professional and put me at my ease everything was explained about my treatment plan and all questions I asked were explained my experience was very good which reflects my five star review
— John H
T156451
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team
Review from Google
This person left a star rating but no comment.
— A Google User
T153335
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it. Smart Smiles Team
Review from Google
I have a fear of dentists Dr Michael o' brien put me at ease sorted my teeth out and gave me back my smile .
— Sharon Kimberley
T150955
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Professional service
Friendly welcome. X-ray on arrival.
Professional service.
— Anonymous
Verified review (1911184)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service?
Very good
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Patient
Professional and friendly
Exceptional, the receptionists and dentist were so professional, but friendly.
— Jill B
Verified review (1907424)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Best staff, best service!
From booking the appointment to arriving at reception and the checkup itself, I was amazed by the service, friendliness, efficiency and professionalism of the whine team at Smart Smiles. Kids loved the experience and it felt like a different way of doing dentist appointments. 10/10.
— Matthew B
Verified review (1907381)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service?
Very good
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Patient
Very pleased with the experience
Dentist was very friendly and explained things to me in a friendly and professional manner, overall very pleased with the experience.
— Graham B
Verified review (1906323)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service?
Very good
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Patient
Patient and helpful
Very friendly, patient and helpful on the first visit with my father.
— Anonymous
Verified review (1902350)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
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Next of kin
Very professional dentist
My first visit went really well, I am very scared of the dentist and I was made to feel so relaxed, my dentist introduced himself by his first name which was lovely and talked me through my treatment, I was also very impressed how I had a follow up call about my appointment and to make sure I was happy with everything.
— Rebecca E
Verified review (1901052)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words Rebecca. Smart Smiles Team
Overall, how was your experience of our service?
Very good
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Patient
Broken crown
On entering the premises I was very impressed, the staff were welcoming, very professional and informative on the treatment I would be getting, I’m always nervous going in these places but was put at ease by staff and the dentist. No problem in going again.
— Rita P
Verified review (1899650)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, Rita! We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Len the dentist is a lovely man friendly with a good sense of humour all his staff are very polite and very helpful place is clean and immaculate well done all
— Jean Brickell
T146571
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, Jean! We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team.
Fantastic
Fantastic, everyone was helpful & friendly.
— Mark R
Verified review (1897118)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, Mark! We really appreciate it here and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent experience
Excellent experience.
— Christopher S
Verified review (1896638)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Many Thanks for your review. We are pleased you had a good experience with us. Reception Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
New patient
I went to my first Dental appointment this morning, the reception staff and the Dental team were very helpful and kind, couldn’t have asked for any more. Thank you.
— Anna L
Verified review (1894629)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, Anna! We really appreciate it here and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Professional consultation
Pleased with my first visit, an informal approach and a professional consultation
— Anonymous
Verified review (1894284)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review, Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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