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Smart Smiles - Ebbw Vale

Unit 2, The Walk, Ebbw Vale, NP23 6DL

Excellent rating from 377 reviews

5 out of 5 stars

+ 250 reviews from Google 627 total reviews

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Latest Reviews by Working Feedback

Extraction

5 out of 5 stars
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Extraction needed. Difficult. Part of root left behind which needed to come out. Very professional, reassuring.

— Bronwen K

Verified review (1975145) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your lovely review Bronwen, we really appreciate it here at Smart Smiles. Smart Smiles Team.
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check-up

5 out of 5 stars
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My first visit at this dentist & can’t recommend them enough. Staff at the front desk were really welcoming and friendly & the dentist (Len) was brilliant and talked me through the whole process and made sure I understood and was comfortable.

— Anonymous

Verified review (1974436) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your lovely review, we really appreciate it here at Smart Smiles. Smart Smiles Team.
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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EXCELLENT VERY HELPFULL GREAT ALLROUND STAFF GREAT SERVICE I WOULD RECCOMEND 100% BEST DENTIST I HAVE BEEN TO EVER

— Keith Allford

T160447 Review left 2 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you for your lovely review Keith, we really appreciate it here at Smart Smiles. Smart Smiles Team.

Brilliant !

5 out of 5 stars
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First visit today & found staff to be professional & helpful , dentist was very welcoming & put you at ease . Would definitely recommend.

— Andrea W

Verified review (1970933) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Hi Andrea, thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team
Overall, how was your experience of Smart Smiles Ebbw Vale? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very welcoming at reception, lovely greeting from the dentist Len and dental nurse. Lovely practice to visit

— Lyndsey Williams

T160256 Review left 2 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Hi Lyndsey, thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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First visit to Smart Smiles I was able to book and have an appointment promptly,on my arrival I found the receptionists welcoming and the clinic was clean and decor was of a high standard. I was greeted on time by the Dr who introduced herself she was pleasant and professional and put me at my ease everything was explained about my treatment plan and all questions I asked were explained my experience was very good which reflects my five star review

— John H

T156451 Review left 2 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— A Google User

T153335 Review left 2 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it. Smart Smiles Team

Review from Google

5 out of 5 stars
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I have a fear of dentists Dr Michael o' brien put me at ease sorted my teeth out and gave me back my smile .

— Sharon Kimberley

T150955 Review left 2 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team

Professional service

4 out of 5 stars
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Friendly welcome. X-ray on arrival.
Professional service.

— Anonymous

Verified review (1911184) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Professional and friendly

5 out of 5 stars
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Exceptional, the receptionists and dentist were so professional, but friendly.

— Jill B

Verified review (1907424) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best staff, best service!

5 out of 5 stars
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From booking the appointment to arriving at reception and the checkup itself, I was amazed by the service, friendliness, efficiency and professionalism of the whine team at Smart Smiles. Kids loved the experience and it felt like a different way of doing dentist appointments. 10/10.

— Matthew B

Verified review (1907381) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with the experience

5 out of 5 stars
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Dentist was very friendly and explained things to me in a friendly and professional manner, overall very pleased with the experience.

— Graham B

Verified review (1906323) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Patient and helpful

5 out of 5 stars
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Very friendly, patient and helpful on the first visit with my father.

— Anonymous

Verified review (1902350) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind review. We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Very professional dentist

5 out of 5 stars
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My first visit went really well, I am very scared of the dentist and I was made to feel so relaxed, my dentist introduced himself by his first name which was lovely and talked me through my treatment, I was also very impressed how I had a follow up call about my appointment and to make sure I was happy with everything.

— Rebecca E

Verified review (1901052) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind words Rebecca. Smart Smiles Team
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Broken crown

5 out of 5 stars
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On entering the premises I was very impressed, the staff were welcoming, very professional and informative on the treatment I would be getting, I’m always nervous going in these places but was put at ease by staff and the dentist. No problem in going again.

— Rita P

Verified review (1899650) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind words, Rita! We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Len the dentist is a lovely man friendly with a good sense of humour all his staff are very polite and very helpful place is clean and immaculate well done all

— Jean Brickell

T146571 Review left 2 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind words, Jean! We really appreciate it and are glad you had a pleasant experience with us. Smart Smiles Team.

Fantastic

5 out of 5 stars
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Fantastic, everyone was helpful & friendly.

— Mark R

Verified review (1897118) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind words, Mark! We really appreciate it here and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

4 out of 5 stars
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Excellent experience.

— Christopher S

Verified review (1896638) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Many Thanks for your review. We are pleased you had a good experience with us. Reception Team
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

New patient

5 out of 5 stars
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I went to my first Dental appointment this morning, the reception staff and the Dental team were very helpful and kind, couldn’t have asked for any more. Thank you.

— Anna L

Verified review (1894629) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your kind words, Anna! We really appreciate it here and are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional consultation

5 out of 5 stars
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Pleased with my first visit, an informal approach and a professional consultation

— Anonymous

Verified review (1894284) Review left 2 years ago
This review was collected via email feedback service.

Reply from Smart Smiles - Ebbw Vale

Thank you for your lovely review, Smart Smiles Team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient