A painless tooth extraction after being worried about it. Very pleasant staff team in great surroundings.
— Philip C
Verified review (1870619)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for such a lovely review Philip, we appreciate your kind words. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Clean, comfortable environment.
Very pleasant staff.
— Ann Powell
T140676
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for such a lovely review Ann, Smart Smiles Team.
Review from Google
Very helpful and professional
— paul shepherd
T140677
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review Paul. Smart Smiles Team.
Review from Google
Excellent service, friendly supportive staff and In and out In no time at all.
— Kevin English
T140678
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, Kevin. It is very much appreciated, Smart Smiles Team.
Scale and polish, xray
I’m an extremely nervous patient but the team were very patient with me.
I had my gums numbed due to the sensitivity of my teeth and this enables the team and myself to be less anxious.
— Anonymous
Verified review (1869260)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review, we are glad you had a pleasant experience with us. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
My daughter had to have a tooth out and the staff were absolutely amazing with her, they were all so friendly and kind, thank you.
— Rhian George
T140517
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for such a lovely review, we are pleased you had a pleasant experience with us. Smart Smiles Team.
Emergency appointment
Excellent service, lovely and helpful reception staff. Dentist explained everything.
— Anonymous
Verified review (1868264)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your lovely review, we really appreciate it. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Laya Osborne
T140267
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your review, Smart Smiles Team.
2 fillings
Dentist was very sympathetic to the pain I was in and did a very good job of filling my teeth.
— Anonymous
Verified review (1866654)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for such a lovely review, Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Crown problem
Very clean, clinical, friendly and informative, overall satisfied.
— Rita P
Verified review (1864395)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Tooth Extraction
Booked emergency appointment, managed to get for same day. First time at this dentist and the dentist and staff were professional, welcoming and very friendly. Couldn’t ask for anything else.
— Anonymous
Verified review (1864088)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for such a lovely review, we really appreciate it. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Review from Google
This person left a star rating but no comment.
— Maldwyn Jones
T139832
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for your review, Smart Smiles Team.
Extraction
Many thanks for the prompt and efficient service.
— Anonymous
Verified review (1863439)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for a lovely review, Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
An amazing dentist
I’m so pleased with the treatment I received today. Jack is an extremely talented dentist with a huge amount of knowledge. I feel very fortunate to have a dentist like him working in Ebbw Vale. The reception staff are very welcoming. The nurses are very supportive and caring. All in all a fantastic experience.
— Anonymous
Verified review (1863294)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for leaving such a lovely review, it's very appreciated here at the practice. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Professional
Emergency filling
I was seen as a new patient as an emergency, friendly reception staff, and treatment was done with no pain at all! I was made to feel relaxed and was informed what was being done at every stage of treatment. Overall friendly professional service.
— Richard G
Verified review (1861809)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for a lovely review, Richard. We really appreciate it, Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Crown refitted
Pleased with the staff at Smile. The front staff and dental staff were very friendly and so courteous.
Highly recommended.
— Elizabeth G
Verified review (1860572)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for taking the time to write such a lovely review, Elizabeth. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Professional
Initial assessment
Very friendly and professional service all round.
— David B
Verified review (1860331)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for a lovely review David. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Tooth infection
Mr Jack Hawkins was very understanding of my problem. Gave various suggestions on what future treatment would be required, after taking a course of antibiotics.
— Anonymous
Verified review (1857656)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words, we really appreciate it. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Positive first visit
Staff on the desk helpful and considerate.
Dentist explained every step.
— Anonymous
Verified review (1856890)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking time to write a lovely review, Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Check up
Lovely helpful reception staff, easy check in. Dentist really nice, clear understanding of what’s happening with your dental care. What the next steps. Nice and kind staff.
— Anonymous
Verified review (1856530)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind review, we really appreciate it. Smart Smiles Team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
