I had an emergency and rang first thing, the receptionist was very friendly and helpful in getting me an appointment same day.
The dentist I saw was also friendly and made me feel comfortable as I suffer with anxiety.
— Anonymous
Verified review (1838174)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for leaving such a lovely review, Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Patient at Smart Smiles Ebbw Vale
A very warm welcome for my first time at this dentist. I am very nervous when I walk through the door at a dentist but made me feel at ease.
— Georgina K
Verified review (1838002)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you Georgina for the lovely review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
First introduction to Smart Smiles what a pleasant surprise.
Our first experience of Smart Smiles couldn’t have better, the whole team were very friendly and professional. We were left feeling total confidence that our dental health is in the right hands.
— Anonymous
Verified review (1834873)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for leaving such a lovely review, we really appreciate it. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
First Visit
Organised, professional, and friendly service. My two children and myself were given appointments for the same date, 15 minutes apart. We were called in one by one and the dentist was curious to find out our dental history experience, routines etc. He put my overr anxious teenager at ease. Afterwards I was given the pricing options for the treatment i needed and a follow up appointment is booked for treatment. Very pleased
— Anonymous
Verified review (1834748)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for a lovely review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Very polite and professional
Had a check for extraction. Dr Michael was very polite and professional by putting me at ease with the forthcoming extraction, something I'm apprehensive about but I needn't worry.
— Clive C
Verified review (1834687)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Clive, Thank you very much for taking the time to write a lovely review, we really appreciate it. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Sensitive Tooth
Check over sensitive area. Had temp repair for further examination.
— Anonymous
Verified review (1834535)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking the time to do us great review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Check up
I went to my first Dental appointment this morning the reception staff and the Dental team were very helpful and kind, couldn’t have asked for any more, they made me feel very calm.
Thanks.
— Anonymous
Verified review (1833796)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you so much for the great review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Check up
All very helpful.
— Anonymous
Verified review (1833743)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking the time to write us a lovely review. Smart Smiles Team
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Really impressed
Had a cap fitted, both the dentist and assistant kept enquiring if I was ok right through treatment. Really impressed with the way I was treated.
— Anonymous
Verified review (1831986)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking the time to write us a great review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Emergency appointment
Professional service and friendly.
Many thanks
— Anonymous
Verified review (1831904)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Consultation Appointment
For someone who finds dentists appointments totally stressful I was made to feel welcome and relaxed from the outset. Everything was explained to me and i felt calm throughout the whole process. Couldn't have wished for a better service.
— Evan H
Verified review (1831857)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Evan thank you so much for such a lovely review, we really appreciate it. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Staff are so lovely
First time at Smart Smiles Ebbw Vale, staff are so lovely, excellent service.
— Mark S
Verified review (1830903)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Mark, thank you so much for your kind words. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Review from Google
Very friendly welcoming practice and very thorough when examining.
— Emma Gulliford
T132730
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you Emma, for writing such a lovely review. Smart Smiles Team
Review from Google
Very pleasant experience. Explained the procedure and was put at ease.
— Nigel
T132271
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for the lovely review Nigel. Smart Smiles Team
Emergency Appointment
I was given an emergency appointment at short notice. The dentist examined and did an x-ray of the problem tooth, and gave his opinion on what was required to put this right. A course of antibiotics and a further appointment to re-examine and discuss the next step. I was very satisfied.
— Anonymous
Verified review (1827618)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank You for taking the time to write us a review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Check up
Everyone was very helpful and friendly.
— Anonymous
Verified review (1827475)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you taking the time to review us. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Michelle Ward
T131969
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Hi Michelle thank you for taking the time to do a review. Smart Smiles Team
Review from Google
People on front desk were welcoming and polite as was the dentist and assistant. After an xray possible treatment was discussed and the ultimate choice was mine to decide.Overall a reassuring experience.
— CROSBYcc “Rob”
T131875
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Hi Rob, thank you for writing such a lovely review, we're glad you had a pleasant experience with us. Smart Smiles Team.
Check up
Great environment and really pleasant staff from start to finish.
— Anonymous
Verified review (1827129)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking time to write a lovely review, Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Vey polite and helpful
Vey polite and helpful staff. Also very clean and tidy. Warm Welcome.
— Anonymous
Verified review (1825494)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for writing a kind review, Smart Smiles team.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
