T129102
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking the time to give us review. Smart Smiles Team
Review from Google
Very pleasant staff. Dentist listened to me then explained what was needed. Next appointment booked explained what needed to be done. Would recommend to friends.
— Janet Gough
T128299
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you for the lovely review Janet, we really appreciate it. Smart Smiles Team
Filling and tooth extraction
I had an appointment today for a filling and tooth extraction. From the time I entered the building I was treated with the utmost courtesy. I was called to my appointment on time and the Dentist Mr.Mike O'Brian was excellent, especially as the extraction was quite difficult. His lady assistant was also extremely courteous and before I had the procedures, everything was explained to me in detail. I cannot compliment or thank the staff enough. An excellent practice.
— Patricia D
Verified review (1809814)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Patricia, Thank you very much for such a wonderful review we really do appreciate you taking the time to write this. SmartSmiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent new clinic
Staff and especially the dentist were really friendly and put me at ease and provided the best treatment for my problem.
— Sonia M
Verified review (1809437)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Sonia, Thank you very much for a lovely review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
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Patient
Review from Google
I can't thank this practice enough, they took me when I needed help most, the staff were amazing, friendly, couldn't fault them, the dentist I saw was soooo good, he put me at ease and really cared, I'm so happy I found this dentist. Thankyou all so much.
— Lucy Wilkinson
T128068
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Hi Lucy Thank you so much for such a wonderful review we really appreciate it. Smart Smiles Team
Smart Smiles Ebbw Vale
A clean and professional new practice comes to Ebbw Vale.
— Anonymous
Verified review (1808345)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for taking the time to write a lovely review. SmartSmiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good new practice
A new practice in Ebbw Vale is very welcome, well done.
— Anonymous
Verified review (1808344)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank You for taking the time to write a lovely review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very friendly staff
Cannot say anything negative about this practice, I have been a patient from the get-go and have had dental work done over a few months. From the dentist, hygienist and all staff, they treated me with dignity and explained all about the treatment I was receiving.
— Anonymous
Verified review (1806102)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you very much for such a positive review. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Extremely helpful
It was a very professional experience and the staff were extremely helpful.
— Anonymous
Verified review (1804251)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank you for your kind words. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Staff helpful, friendly & informative xx
— Barbara Hopkins
T127262
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Thank you Barbara for taking the time to write a lovely review. Smart Smiles Team
Dental treatment
I went to Smart Smiles today for the first time and saw Jack, what a lovely ma,n my whole experience was first class.
— Anonymous
Verified review (1803043)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Thank very much for taking the time to write a lovely review.Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very happy with the service i am receiving.Receptionist are very welcoming friendly,Jack Hawkins the dentist ,puts you mind to rest as soon as you sit on the chair.Excellent service.
— JILL ALLEN
T126864
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Hi Jill, We appreciate your kind words and taking the time to write a lovely review. Smart Smiles Team
Very happy
I'm very happy with how I'm treated at your dentist. Ladies on desk very friendly and helpful. My dentist was very informative and I'm confident in their referral regarding my future treatment, very friendly and clinic is very hygienic.
— Alison H
Verified review (1801709)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Smart Smiles - Ebbw Vale
Hi Alison, thank you for your kind words. Smart Smiles Team
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very professional service from all the staff at the dental practice. The reception staff were very welcoming and polite, my appointments were all on time and the dental practitioners explained every stage of the work required. The hygienist was also very thorough, and explained what he was doing and provided good advice. It's such reassuring being registered at such a great local practice.
— Ian Broad
T126578
Review left 2 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Ebbw Vale
Hi Ian, thank you for taking the time to write us such a great review. We appreciate it. Smart Smiles Team
