Working Feedback

VIDA Dentistry

South Wing, 69 High Street, Fareham, Hampshire, PO16 7BB

Excellent rating from 362 reviews

5 out of 5 stars

+ 335 reviews from Google 697 total reviews

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Latest Reviews by Working Feedback

Check up and Hygienist

5 out of 5 stars
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Very professional and friendly staff throughout that made my visit a pleasant experience.

— Colin

Verified review (2226961) Review left 11 months ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review of our team, I will be sure to share it with them.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist Appointment

5 out of 5 stars
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First time here and being a nervous patient was hard but everyone made me feel welcome and everyone was so friendly, made me feel less anxious. Will definitely be coming back.

— Anonymous

Verified review (2225788) Review left 11 months ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review we look forward to seeing you again.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Satisfied customer

5 out of 5 stars
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Attended today for 6mnth check up and hygienist. Greeted by friendly reception staff. James was friendly, thorough and professional. Had new hygienist this visit, Anna. She was very pleasant, professional and patient with me. Both appointments were timely.

— Carol K

Verified review (2225008) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for you review of your experience at VIDA, I will share your comments wit the team,
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Wisdom tooth extraction

5 out of 5 stars
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Today’s extraction went very smoothly. As an elder customer with an underlying medical condition (anti coagulant). I was reassured by the nurse with the procedure explained to me constantly by the dentist. The literature handed to me afterwards was very concise and explained the effects and after care needed. I would highly recommend this dentistry to anyone.

— Steve B

Verified review (2224278) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 Star review of your experience at VIDA, I will share your comments with the Team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Tamzyn Higgins

T281492 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you for the 5 stars! Much appreciated 🙏

Hygienist

5 out of 5 stars
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Good service.
Lovely clean teeth.
Good advice on cleaning with toothbrush.

— Anonymous

Verified review (2219999) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thanks for the 5 stars and review of hygienist.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Efficient friendly and professional service. Willing to discuss treatment plans. All staff pleasant. Cannot recommend highly enough.

— Helen Magee

T280904 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Hi Helen, thank you very much for the review! 😊

Removal of old filling for new

5 out of 5 stars
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I find Marcin Dylag so helpful and your staff go out of their way to make sure my visit is very pleasant, so thank you.
See you again on Friday

— Mary P

Verified review (2215873) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review of Marcin.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service from the receptionists to the hygienists and most importantly the dentists. I have been most impressed with the whole experience of visiting a dentist

— Steve B

Verified review (2215320) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for sharing your experience of VIDA and the 5 stars.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mariko Kawazi

T278389 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thanks for the 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jeff Adams

T278226 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you for the 5 star review! 😊

First class treatment!

5 out of 5 stars
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Once again I have received excellent service from the VIDA team with a special mention for Dr Clare Britton, who continues to provide me with the highest level of care, attention to detail and informed treatment for my ageing “gnashers". Thank you

— Anonymous

Verified review (2213556) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review of your experience with Clare, I will pass your comments on.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist appointment

5 out of 5 stars
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Great to meet the new Hygienist who was very nice, polite and friendly, good teamwork by both

— Anonymous

Verified review (2213551) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 stars.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Contracted early Sat morning 17th June
Awake with toothache nearly all night.
Appointment was provided immediately and with Martyn my own dentist.
He performed a check up and said that my back tooth really needed to come out
As discussed prior. He offered me penicillin for 5 days which I gladly accepted.

— Susan M

Verified review (2213510) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review Susan, I will be sure to share your comments with Marcin and team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up, Xray, hygienist

5 out of 5 stars
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Claire is always welcoming and explains things clearly. She explained my soft gum issue and the different kind of cleaning I need to do there. We looked at my X-rays and I have some gingivitis now - She explained bleeding gums. Emma also helped with how I can clean better these recent problems by using my electric toothbrush at an angle, being more vigilant around the gingivitis areas. I have bought another water flosser too in case that helps. I do not have a google account so cannot do a recommendation for public use.

— Judith E

Verified review (2212966) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you Judith for your very informative review for Clare and Emma. I will be sure to share your comments with them.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I've now had a couple of visits to VIDA Dentistry and I can honestly say I've never been to a dentist quite like it. Both Summer today, and James previously, were really welcoming and friendly. They've done an amazing job, and what I've particularly liked is how willing they are to explain the process in detail as they go along. There's no pain, but if there was, they regularly check in and treatment can be stopped at any time. Compared to my previous dentist, who was incredibly negative and made me dread visiting, VIDA Dentistry are so positive and reassuring, that's very much their USP. I will definitely recommend to everyone that I know.

— Harvey Hines

T276857 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Hi Harvey, thank you so much for the review. It’s great to get feedback like this. Have a great weekend! 😊

Excellent standards

5 out of 5 stars
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Excellent standards and warm welcome. Informative discussion regarding dental hygiene and treatment.

— Ian R

Verified review (2208626) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for sharing your experience at VIDA and for the 5 stars.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Regular check up and hygienist appointment

5 out of 5 stars
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Bath the dentist and hygienist were very welcoming and professional in their approach. I was very impressed with the hygienist in terms of the skill and knowledge, one of the best I have encountered.

— Anonymous

Verified review (2208351) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for taking your time to write us a 5 star review I will be sure to share it with the team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional. Totally painless extraction.

5 out of 5 stars
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I visited Vida having had a very poor experience at another dentist. I booked an emergency appointment for problems with a wisdom tooth. Following investigation my treatment choices were explained very clearly and professionally by James. I opted to have the wisdom tooth extracted and this was completed quickly and totally painlessly. I cannot recommend Vida and James in particular highly enough.

— Anonymous

Verified review (2207366) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review I will be sure to share your comments with James and the team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Kerry Marie

T273813 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you for the review! Have a great day 😊