Working Feedback

VIDA Dentistry

South Wing, 69 High Street, Fareham, Hampshire, PO16 7BB

Excellent rating from 362 reviews

5 out of 5 stars

+ 335 reviews from Google 697 total reviews

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Latest Reviews by Working Feedback

6 Monthly Check Up

5 out of 5 stars
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Claire my dentist always does a thorough check up and keeps me informed regarding any required treatment and advises me in detail how to look after my dental health.

— Anonymous

Verified review (2151536) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your review of Clare I will be sure to share it with her.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Vida Dentistry

5 out of 5 stars
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Attended for a six month review and Hygeinist visit.
Both went well with no issues.
Warm welcome from everyone - reception, Dentist and Hygeinist.

— Anonymous

Verified review (2151105) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for sharing your overall experience of our patient journey I will be sure to feed your comments back to the team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Denture appointment

5 out of 5 stars
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James had to take out a tooth before my new denture went in and I didn’t feel a thing, he was very gentle.

— Anonymous

Verified review (2150427) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 stars and sharing your experience. I will be sure to share it with James.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Practice!

5 out of 5 stars
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Have been visiting this practice for a few months and have nothing but praise for the staff that work there.

My fear of going to the Dentist has finally gone and I have now got a nice smile thanks to James and his team!!

— Anonymous

Verified review (2150225) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

We are so pleased that we have managed to alleviate your fears, I will be sure to share your review with the team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Had extensive work carried out. Very caring and great result. Would recommend anyone to go to VIDA.

— Michael Hallett

T245343 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you very much for the review Michael! Have a great weekend ☺️

Excellent treatment

5 out of 5 stars
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Very good visit to the Hygienist, always very pleasant and encouraging dental hygiene

— Anonymous

Verified review (2148655) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for sharing your positive experience of your visit with one of our hygienist and the 5 stars.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

4 out of 5 stars
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All very good! Had to wait 20 mins!

— Ian C

Verified review (2146657) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

We are sorry to hear that you had to wait to be seen, but pleased that your overall experience was very good. I will share these comments with team involved. Thank you.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fixed my broken tooth

5 out of 5 stars
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The side of one of my teeth broke away at the weekend. I phoned Vida mid morning Monday and was offered a choice of two emergency appointments the same day. The treatment was explained to me and completed in a professional and caring manner. As the tooth had a large old filling the option of further treatment was discussed in detail. It was made clear that the choice for additional work was my decision and a quote for the work was given.

— PL

Verified review (2146612) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for taking your time to write a very positive 5 star review. I will be sure to share this with the team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Cliff Newcombe

T243051 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you for the 5 star review! ☺️

Review from Google

5 out of 5 stars
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Fabulous treatment. Courteous, informative and above all, painless! Highly recommend Vida, James Pugh and his team.

— Doug Hughes

T242703 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you very much for taking the time to leave a review. It’s very much appreciated and we’re very glad to hear you have been pleased with our service. Have a great weekend!

Loose tooth removed & two fillings

5 out of 5 stars
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The best I have ever been treated.

— Ian

Verified review (2144693) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

We are very pleased that you had a very positive experience with your treatment, thank you for sharing it.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Attended Dental Check-up

5 out of 5 stars
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I was satisfied with the service I received

— Anonymous

Verified review (2143703) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 stars we appreciate you taking your time to complete our survey.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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11.1.2025 This is a quick note to say, I have just had a front tooth root canal procedure carried out by Bryony. The whole procedure was absolutely painless even the two injections one in my gum and one in the roof of my mouth were done with care so that even these were painless. The procedure took just over an hour and a half to complete. During this time Bryony kept checking I was ok and took xrays as she went to make sure that the canal had been found and had been filled to her satisfaction.

I am an anxious patient but after this procedure I wont be any more. My tooth that was dead and infected is now free of infection and should be good enough to last for several years without me having to have the tooth pulled out and a false tooth put in place.

— Christine Parker

T236602 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Hi Christine, we’re very glad to hear that you had a positive experience with Bryony. Thank you for the review! Best wishes, VIDA

Review from Google

5 out of 5 stars
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Who knew going to the dentist could be such a lovely experience. Everyone is always so kind, helpful and informative .

— Lynn P

T236241 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you for the review! We’re very pleased to hear that you have been happy with the service we provided. Have a great weekend! ☺️

Review from Google

5 out of 5 stars
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Love the friendly and relaxed atmosphere while all staff are very professional and kind. I am one of those nervy patients who are scared of any dentist but Vida manages my needs perfectly. Thank you Team, Marcin in particular, for your patience.

— Beata B

T236242 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you for the 5 star review! Marcin and the rest of the team will be so grateful for your feedback. Best wishes, VIDA ☺️

Review from Google

5 out of 5 stars
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Very caring and professional. Would recommend especially for nervous patients.

— Vivian Hall

T236243 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Thank you very much for the review! It’s always lovely to get this kind of feedback from our patients. Have a great weekend!

Review from Google

5 out of 5 stars
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8th Jan 25 , Would really recommend. A great treatment plan and couldn't be happier. Lovely friendly staff and felt really looked after. A way to go to complete my journey and achieve my goal but look forward to each step in turn. Thank you VIDA.
3 weeks later 29th Jan as planned,the next stage is complete. Amazing kind staff and again couldn't be happier with this Dental surgery. Thank you again Vida.
So as advised I went in for my composite fillings on 6 bottom teeth. Dates were flexible... admin was spot on and yet again the best care I have ever experienced. Lovely reminder phone calls by lovely staff...what more do you need! James Pugh and his dental assistant were nothing short of brilliant. So so caring, fantastic communications and the end result today couldn't make me happier! I will see this amazing team again in 60 days so will follow up with the journey. Thank you again. A very happy man!
18th June and bang on schedule with impressions done today for my top and bottom plate. Such nice people and I'm convinced you couldn't get better treatment! As long as they are open I shall be going there! Again super happy and highly recommended.
Well today see's the end of my 6 month journey and I feel amazing. What a team they have at Vida, kind caring and honestly the best dentistry I have ever experienced. Thank you one and all and see you next year for my check up and hygienist appointment.
So so happy.x

— Keith Gibson

T235984 Review left 1 year ago
This review complies with Google's policies.

Reply from VIDA Dentistry

Hi Keith, thank you for your review! We look forward to working with you to reach your goal. Best wishes, VIDA ☺️

Repair of broken tooth

5 out of 5 stars
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Efficient, caring and pain free repair of chipped tooth.

— Paul

Verified review (2129490) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 star review and your comments on your care. We appreciate the feedback.
Overall, how was your experience of VIDA Dentistry? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service all round

5 out of 5 stars
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Can’t fault it.

— Anonymous

Verified review (2127459) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for your 5 stars and comments.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Routine Exam and Hygienist visit

5 out of 5 stars
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As always I was treated with kindness, sensitivity and professionalism by all the staff at Vida. The atmosphere is relaxing and would make the most nervous of patients feel at ease.
The dentistry is of the highest standard with explanations given at every step of the way.

— Anonymous

Verified review (2126397) Review left 1 year ago
This review was collected via online systems.

Reply from VIDA Dentistry

Thank you for taking time out to write your 5 star review of your experience during your appointment. I will be sure to share it with te team.
Overall, how was your experience of VIDA Dentistry? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient