Seen at very short notice and, as always, very grateful for the expertise of and care from the team. Thank you
— Amanda Diaper
T209630
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Dear Amanda, thank you for your kind words and taking the time to leave a review. Much appreciated 🙏
A great team
The receptionist Louise is very welcoming, polite and efficient, always with a smile. Emma Lang the hygienist is very thorough, understanding and excellent at cleaning my teeth. Clare the dentist puts me at ease and explains procedures thoroughly. The dental assistants are always polite and helpful. A great team all round. Thank you to everyone.
— Veronica P
Verified review (2077765)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you Mrs Peverill for your fabulous review I will make sure to share your comments with them all.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent hygienist service, very thorough.
— Philip Elston
T209516
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Hi Philip, thank you for your review. We shall pass on your kind words to Emma. All the best, VIDA
Check-up and hygienist
Both check-up and hygienist visits were thorough and informative.
— Mark A
Verified review (2077239)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you for your 5 stars we appreciate it.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Tooth extraction
The extraction was smooth, quick and pain free. Dr Pugh was calm, empathetic and wholly professional - the procedure was quickly carried out and I have been pain free this evening - thank you.
— Roger C
Verified review (2077024)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
We are please to hear that you had a positive experience for your extraction. Thank you taking your time to write us a review.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
VIDA Dentistry
I’ve used this practice for several years, for both hygienist and dentist appointments.
I’ve always found the treatment to be well explained beforehand, with different options offered if available. Any dental work is carried out to a high standard and in a professional manner. The administration is good. And, to me, the prices seem reasonable.
— Anonymous
Verified review (2076722)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you for your 5 star review, we really appreciate it.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Vida Dentistry is a lovely practice. My dentist James has taken time with me to build up my confidence in visiting the dentist. This has helped enormously with my anxiety. All of the staff there are lovely. Can’t recommend it highly enough
— Lesley Paradise
T209069
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Thank you for the review! It’s been lovely to see your confidence grow during your visits to us. Best wishes, VIDA 😊
Extraction
I would recommend VIDA and James for the attention they give to their patients. The staff are very polite and helpful throughout your visit.
There was no pain after the extraction and the staff even gave a call to see if everything was ok.
— Anonymous
Verified review (2075782)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you fore taking the time to write us a review, I will be sure to share your comments with James and the team.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I’ve just had the first stage of my treatment with Marcin & already he has given me the confidence to smile again. His work is amazing. His assistant was reassuring & thoughtful with my care. I’m looking forward to taking the step with them. Thank you.
— jain Webb
T208530
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Thank you for the review! We will pass on your kind words to Marcin and Jordan. Best wishes, VIDA
Review from Google
Very friendly,. efficient and professional
Vaida is the best hygienist I have ever met
— robert milliken
T208402
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Thank you for your review! Best wishes, VIDA 😊
Hygienist - 3 monthly visit
I have been under the care of the VIDA hygienist - Sue - for many years. Her good work has helped extend the life of my remaining teeth supplementing the efforts of James and all the previous dentists.
In addition to the removal of plaque she has always offered additional advice and encouragement for me to practice at home. I believe she is retiring, I will be sad not to be seeing her again. In my opinion she has been an asset to the VIDA Practice.
— Anonymous
Verified review (2074725)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
I will pass your lovely comments on to Sue, Thank you for the review.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— phil southcott
T208153
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Thank you for the 5 star review!
Dental check up
I was seen on time and Claire was her usual friendly, welcoming self. She went over the condition of my mouth and teeth and the fact that as I have been following her advice for some years my dental hygiene is working and my mouth is healthy.
I am 78 so that is good to know. She mentioned some upcoming jobs that I know about and we both agreed they could wait until a later date. Altogether a good experience.
I know good mouth health means good heart health and both my sister and brother took little notice of this and they have both passed away with heart problems.
— Judith N
Verified review (2073665)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you for sharing your experience with Clare and your comments on the connection with gum health and heart conditions. We look forward to seeing you again.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I am awaiting substantial Work on my top teeth and have two temporary crowns one of which came off.
Receptionist managed to fit me in same afternoon to have it stuck back which wasn’t successful but Dentist James stayed late to make a new temporary tooth which looks great so I didn’t have a missing front tooth for the weekend.
— Sandie Robinson
T207818
Review left 1 year ago
This review complies with Google's policies.
Reply from VIDA Dentistry
Hi Sandie, thanks for the review! Always happy to help and go the extra mile for our patients. Have a great weekend!
Excellent
Friendly and inviting staff. Comfortable and clean surroundings.
— Anonymous
Verified review (2073094)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you for your 5 stars.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check ups & Hygienist
I have been coming to Vida for a long time. For the past few years I have been seeing James & Nida whom I trust, who also are very professional & nice people.
— Janet T
Verified review (2072057)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you for your 5 stars and reassuring comments. We will pass them on to JAmes and Nida.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check up
I used to be a very nervous patient but I have found the staff at Vida very reassuring. I have had various treatments over the years, some uncomfortable, but have never had any pain. The procedures have always been explained to me in a very clear way so I know what to expect.
— Joan J
Verified review (2071628)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you for your 5 star review. We will make sure to share your comments with Clare and the rest of the team.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Visit to Hygienist
Excellent approach overall adopted by Hygienist. Gave a great deal of very useful advice and information while carefully and thoroughly scaling teeth.
— Anonymous
Verified review (2071446)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
We are really pleased you had a 5 service by one of our hygienist.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Double Filling
Excellent treatment. Claire explained what she was doing throughout the procedure. Totally painless (apart from the payment!).
— David S
Verified review (2070769)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
We will make sure to share your comments. Thank you for your 5 stars.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Professional and Caring Dentistry
During the course of my career I've moved around a lot and experienced the services of a fair number of dental practices. I can honestly report that I value the professionalism, caring, and proactive approach taken by VIDA Dentistry. As a patient I feel informed and empowered to take decisions about any treatments and what I need to do at home after each consultation. I commend anyone who is currently disappointed with the service they are receiving to try VIDA Dentistry.
— Anonymous
Verified review (2070658)
Review left 1 year ago
This review was collected via online systems.
Reply from VIDA Dentistry
Thank you so much for your review. We will be sure to share your comments with the team.
Overall, how was your experience of VIDA Dentistry?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?