Receptionist very helpful, dental assistant excellent.
— Peter G
Verified review (1538679)
Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Have been with this practice since the outset and at last it is running smoothly once again. Excellent service, friendly welcome. I have confidence and can recommend them. Well done everyone 👏🙏
17th June 2024
Another visit to see Polina. She was efficient and thorough as always. It was sad news to hear that you are leaving the practice and returning home to Greece. You will be missed Polina. Thank you for your excellent treatment.
— Jillian Cooper
T44412
Review left 5 years ago
This review complies with Google's policies.
Review from Google
One tooth repaired and I had excellent treatment from everyone! Such kind and courteous people! Cannot fault them!! 5 stars! ** 4 days later I was back for another old tooth to be repaired and again treated like royalty by Hamed and Ashley. Nothing is too much trouble for them and I feel safe and calm in their capable hands. A huge thank you for their patience and skills.
— Sarah Matthews
T44414
Review left 5 years ago
This review complies with Google's policies.
Great service, felt very safe
Great service, felt very safe, dealt with efficiently. It's just a shame that you can't do fillings at the moment.
— Jennifer B
Verified review (1503634)
Review left 5 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Dental appointment
Modern, clean and on time.
— Geoffrey W
Verified review (1497856)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Excellent care
Excellent care at a really time. Many thanks.
— Anonymous
Verified review (1497839)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Very happy
I was very happy with what the dentist did to help us yesterday.
— Anonymous
Verified review (1497001)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Recent appointment
Staff are great but I was asked to move my appointment 15 mins earlier so I had to finish work early to get there on time but I then waited 30 mins til was seen.
— Daniel L
Verified review (1496993)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Excellent, fast and efficient
Excellent, fast and efficient service. I had 1 filling which was done when I had a checkup, no need to book another appointment.
— Anonymous
Verified review (1495981)
Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately?
no
Ferndown Dental Practice
Very pleasant, and very helpful.
— Pamela W
Verified review (1491515)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Always friendly and polite
Reception staff and Hamid the dentist are always friendly and polite. They put you at ease and deal with appointments and enquiries efficiently.
— Anonymous
Verified review (1489834)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Dental appointment
I waited over 50 minutes after appointment time but he did very good job.
— Patricia S
Verified review (1489530)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Make me feel so relaxed
Mohammad and Ashley. Make me feel so relaxed. And his dentistry is amongst the very best I have had.
— Darren S
Verified review (1489484)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Dental appointment
I can't fault Peter's care. However, I do think that a hand sanitiser should be on the counter for patients to use. I did mention it to the receptionist, so hope she passed it on. The tablets are handled by nearly all the patients.
— Naomi S
Verified review (1487976)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Ferndown Dental Practice
Thank you for your feedback. There is a hand sanitiser on the top of the reception desk that can be used by everyone. We would also like to assure you that disinfectant wipes are kept behind the reception desk and tablets are wiped down after every use.
Thank you again for your kind feedback.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Very thoughtful and reassuring
In the past I have been unhappy with previous Dentist. But my past two visit have been much nicer and the dentist has been very thoughtful and reassuring.
— Anonymous
Verified review (1487972)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Treatment was first class
Treatment was first class and staff so helpful and professional. My only criticism is punctuality - 40 minutes after appointment time is a bit excessive but overall a good 4/5.
— Ashley R
Verified review (1487938)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Good friendly staff
Good friendly staff, bright and happy reception.
— Anabel H
Verified review (1487182)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Dental appointment
Friendly dentist.
— Jill B
Verified review (1487083)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
First class dentist
Very professional and friendly reception and first class dentist.
— Ian B
Verified review (1486214)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
Ferndown Dental Practice
Quick, Slick, painless and very professional.
— Paul V
Verified review (1486161)
Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Ferndown Dental Practice overall?
