Fantastic service with a smile. Always on time, always kind. I’m always impressed.
— Fiona taylor
T278308
Review left 1 year ago
This review complies with Google's policies.
Friendly with children
Great dentist, friendly with children!
— Catherine G
Verified review (2214774)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Excellent
Excellent. No complaints at all.
— Helen S
Verified review (2214522)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Excellent treatment
I needed quite a lot of work doing and I was apprehensive but I needn’t have worried as Ali the dentist, the dental assistant’s and receptionist put me at ease right from the start. Excellent treatment, thank you Ali and team.
— Peter K
Verified review (2214021)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Took care with a problem and informed me of what the next step was to be taken.
— Malcolm Lewis
T277086
Review left 1 year ago
This review complies with Google's policies.
Recommend Ferndown Dental Practice to everyone
The Dentist was polite, friendly and helpful. I recommend Ferndown Dental Practice to everyone.
— Frances E
Verified review (2212558)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I visited the dentist yesterday. I could see it is very clean and tidy. receptionist was really polite. And the dental assistant was nice and welcoming. And the dentist herself was nice and polite and friendly. Always does a great job at checking our teeth thoroughly.
— Paul Cox
T275837
Review left 1 year ago
This review complies with Google's policies.
Friendly and helpful
Staff very friendly and helpful on our visit today.
— David S
Verified review (2211419)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Ferndown Dental Practice?
My experience
Would have been higher but had to wait being appointment time
— Robert C
Verified review (2211360)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Review from Google
My dentist was excellent and receptionist was very good other staff extremely helpful.
— Sally Hockley
T275596
Review left 1 year ago
This review complies with Google's policies.
Review from Google
Always friendly and helpful.
However, on my most recent visit, it was very disappointing to arrive early for a 1pm appointment to find no one at the desk. And no sign on the front desk informing patients that staff are on lunch. Would be an easy alternative to walking into and waiting in an unstaffed room. Or lock the door and put a sign up informing patients you're closed for lunch? Older patients were quite perturbed and had been waiting quite some time.
Slightly irksome that the dentist walks in at ten past 1 when you’ve been waiting for a 1pm appointment. Luckily, I wasn’t in a hurry.
— Hanna Thorpe
T275597
Review left 1 year ago
This review complies with Google's policies.
Friendly, caring
Friendly, caring, happy to have this as our dental service
— Anonymous
Verified review (2210614)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
On time, courteous and professional.
— Leonard Symonds
T275271
Review left 1 year ago
This review complies with Google's policies.
A good hygienist
Peter is a good hygienist and patiently answers my (doubtless) tiresome questions.
— Julian P
Verified review (2209482)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Excellent
Had my tooth extracted and didn't feel any pain, excellent.
— Angela D
Verified review (2208988)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Friendly, helpful
Very nice, friendly, helpful dentist and staff
— Anonymous
Verified review (2206016)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
I am pleased with the result I had for whitening my teeth but was very disappointed that I was not informed that the top teeth only would be done. How can this be, it now looks so odd. I am now having to go to more expense to have the bottom teeth done.
— Barbara S
Verified review (2204421)
Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Review from Google
This morning I was on my way to my anual dental appointment.
Traffic was heavier than expected. I rang to let reception know I was on my way. I did not want to miss my appointment.
a very friendly and reassuring voice answered the call. When I got there, I was greeted with a smile and a warm welcome. My stress levels went down immediately. Then I was greeted, this time by the dentist assistant in the same way, and by my dentist. I was made to feel good and in safe hands right away. I am great full to all of them for their kindness and re assuring approach.
Thank you
— Roberto Curiel
T271480
Review left 1 year ago
This review complies with Google's policies.
Friendly atmosphere
Friendly, helpful receptionist.
Didn't have to wait to see the hygienist.
Friendly atmosphere
— Pamela W
Verified review (2196676)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Extremely helpful and friendly
Ali is always extremely helpful and friendly and explains any treatment necessary
— Sylvia V
Verified review (2194590)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
