I had a routine 6-monthly check-up and clean and was delighted that everyone was so kind and that everything went to plan.
— Anonymous
Verified review (2441138)
Review left 17 hours ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
So pleased to hear that we managed to surpass your expectations and importantly, that your preventative care is doing what it needs to!
Overall, how was your experience of Finkle Hill Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I was referred for root canal treatment and the entire process from start to finish went smoothly. Mr Gahan was excellent in his review and gave a great explanation of the process that occurs when the root is damaged. He thoroughly explained all of my options and possible outcomes of each. My treatment was done in the same session in consideration of my time constraints. I felt at ease during the treatment and experienced no issues whatsoever. I highly recommend Mr Gahan and the practice.
— Aydin Kohi
T423119
Review left 4 days ago
This review complies with Google's policies.
Reply from Finkle Hill Dental Care
Thank you so much for leaving such a detailed review of your experience of being referred to Dr Gahan at Finkle Hill Dental for care. Our aim is to be accessible for patients (both location and appointment availability), clear and compassionate in communications and gentle and empathetic in approach. We understand that coming for root canal is now what you would hope for in life so we work to make it as seamless as we can for you. Thank you for reflecting this in your review. Dr Gahan appreciates your words.
Excellent, caring treatment
The usual excellent, caring treatment
Always a friendly welcome from all the staff and great dental care!
— Anonymous
Verified review (2439773)
Review left 4 days ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thanks you for the kind review and noted your comments on understanding the costs. We'll send some more regular communications on what to expect in our next newsletter.
Overall, how was your experience of Finkle Hill Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Always so kind
Jo is always so kind & as a nervous patient Mr Palmer is so patient with any treatment I have or need.
— Margaret G
Verified review (2439748)
Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of Finkle Hill Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Seen the same day
I needed an emergency appointment and was seen the same day within a few hours of ringing the practice. As always the team were extremely helpful, supportive and kind, doing whatever they could to make things easier for me.
— Anonymous
Verified review (2436397)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
I'm so pleased to hear that we could deal with your emergency on the same day. Our clinicians each have a 30 minute emergency slot every day so we can see to patients in need. And if there isn't anyone who need sus that day, we have time catch up on other patient related admin tasks! Thanks for commenting about our kindness. It's at the heart of what we do.
Overall, how was your experience of Finkle Hill Dental Care?
Great service
Great service as always. It is lovely that the receptionist knows me by name. Helped me sort out a problem today. Liam was professional and friendly as he always is.
— Cheryl P
Verified review (2431680)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thank you for the lovely review. We truly value you as a patient and want you to have the best experience every time. Thank you for the kind words!
Overall, how was your experience of Finkle Hill Dental Care?
Review from Google
Excellent dentist would highly recommend Liam.
— Nikki Marchant
T416279
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Finkle Hill Dental Care
Thank you so much for the wonderful review. Liam's care is always second to none!
Review from Google
The atmosphere in the waiting room is calming and pleasant. The reception staff are welcoming.
Cliff and his dental nurse are attentive from the minute you enter the consulting room. An examination is followed by very adequate explanation of any dentistry needs.
The reassurance and attention to detail is superb.
Hence the reason I travel a substantial distance to attend this dental surgery.
— Mary Bowford
T415919
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Finkle Hill Dental Care
Thank you for pointing out all the aspects of our care that make coming to Finkle such a reassuring and even sometimes pleasant experience. We love taking care of patients for the long term and really appreciate your loyalty to us! We are the lucky ones!
Very welcoming
Reception staff are very welcoming, know me by name. Always positive in their outlook, the dentist, Cliff, treats you as an individual and does what’s best for you rather than following a rigid doctrine of treatment.
— Patricia A
Verified review (2428043)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thank you very much for the lovely review. You've pointed out what we take pride in - dental care that is designed for you - not only based on your dental needs but also your personal and emotional requirements. Everyone is different and we really work to understand what is best for you - in partnership with you.
Overall, how was your experience of Finkle Hill Dental Care?
My experience
Excellent
— Anonymous
Verified review (2426776)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thank you so much for the fabulous review. Very much appreciated.
Overall, how was your experience of Finkle Hill Dental Care?
Fully explained at every stage
Was seen promptly at my appointment time.
Everything was professional and fully explained at every stage.
All staff were really efficient and very friendly.
All in all it was as good an experience as a dental appointment can be.
— Grahaeme P
Verified review (2426186)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thanks for the lovely review. It's the little touches that encourage people to keep coming back to Finkle. Appreciate your words.
Overall, how was your experience of Finkle Hill Dental Care?
Happy with the service
As always happy with the service and sound advice I get from Finkle hill dental care.
— Rachel E
Verified review (2425900)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thank you for the lovely review and for continuing to trust us with your care. See you soon!
Overall, how was your experience of Finkle Hill Dental Care?
Review from Google
Always excellent service at Finkle Hill. Staff are very extremely knowledgeable and take time to explain any issues. Great experience all round.
— Joe Penrose
T411349
Review left 4 weeks ago
This review complies with Google's policies.
Reply from Finkle Hill Dental Care
Thank you so much for the lovely review. We consider your options carefully and work with you to find the right treatment option. We are grateful for your kind words.
Hygienist
I went to my hygienist today, she made me feel at ease
— Anonymous
Verified review (2422811)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Hygiene care at Finkle is always taken at your pace and using the latest Guided Bio Film therapy - warm water, no shocks, gentle and reassuring.
Overall, how was your experience of Finkle Hill Dental Care?
Excellent service
Excellent service with polite and understanding staff. I could not expect more.
— Ian H
Verified review (2422797)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Finkle Hill Dental Care
Thank you so much for such excellent feedback, so good to hear we offer first rate care, every time!
Overall, how was your experience of Finkle Hill Dental Care?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
All went smoothly
Great experience for me who doesn't enjoy dentist visits. I had a tooth extraction which all went smoothly, everything was explained to me both before and after the process
— Anonymous
Verified review (2422558)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Really pleased you felt well cared for and that the whole treatment went smoothly. If you want to know more about how an implant could fill the space, please let us know.
Overall, how was your experience of Finkle Hill Dental Care?
Recommend this dental practice
Great care. Liam is always caring, nothing is too much trouble, will pause to check you're ok which is very reassuring & very friendly. The other staff are always friendly & polte & again very helpful. Recommend this dental practice.
— Anonymous
Verified review (2420827)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thank you very much for the lovely review for Liam and the wider team. Very much a team effort here!
Overall, how was your experience of Finkle Hill Dental Care?
Review from Google
Always friendly, great advice and a nice environment to visit. Definitely recommend 👍
— Gareth Jones
T407991
Review left 1 month ago
This review complies with Google's policies.
Reply from Finkle Hill Dental Care
Thank you for the lovely review. We make sure we offer the best dental care around.
My experience
Brilliant dentist!
— Anonymous
Verified review (2418983)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from Finkle Hill Dental Care
Thank you so much for the kind words. Great to hear you have trust in our team.
Overall, how was your experience of Finkle Hill Dental Care?
Review from Google
Always friendly and caring.
— Caroline Tanner
T407152
Review left 1 month ago
This review complies with Google's policies.
Reply from Finkle Hill Dental Care
Thank you for the review. We want every experience to be excellent.
