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Dental Works By Shaz & Associates

151 Grafton, Gate Central, Milton Keynes, MK9 1AE

Excellent rating from 582 reviews

5 out of 5 stars

+ 269 reviews from Google 851 total reviews

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Latest Reviews by Working Feedback

Fantastic dentist

5 out of 5 stars
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I can’t say anything bad about Fatima because she is great at her job. Fatima has managed to not only become a fantastic dentist, but her manner in which she operates is second to none. Fatima doesn’t judge but is an honest, caring professional who talks you through your procedures from start to finish, which I personally feel is an important attribute when working within this role. If I were asked on a scale of 1 to 10, I would mark a 10 every time.

— John M

Verified review (2241482) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and efficient

4 out of 5 stars
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Parking is easy, although expensive now. It's easy to find the practice, and the facilities are smart and clean. Customer toilet availability is handy. Staff are generally lovely and attentive, polite, and efficient.

— Anonymous

Verified review (2241419) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Great experience

5 out of 5 stars
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Always a great experience, so understanding and lovely. Been going to this practice for years wouldn’t want to go anywhere else.

— Anonymous

Verified review (2241348) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had a great experience today at dental works Milton Keynes.

Dr Nabil Helmy was excellent, really knowledgeable and explained everything with care / attention for my extraction.

Thanks for the great service and I look forward to using Dental Works again.

— Aamir Siddiqui

T352773 Review left 10 months ago
This review complies with Google's policies.

Reply from Dental Works By Shaz & Associates

Good afternoon,

Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!

We're so pleased you're happy with the service you have received here at Dental Works, and I will be sure to pass this onto Dr Nabil too.

We look forward to seeing you again soon!

Many thanks,

Dental Works

Great experience

5 out of 5 stars
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Had a great experience today at Dental Works. Dr Nabil was excellent, really knowledgeable, and explained everything with care/attention for my extraction. Thanks for the great service, and I look forward to using Dental Works again.

— Aamir S

Verified review (2241335) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Faultless service

5 out of 5 stars
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Had a crown fitted and I cannot say one bad thing about the dentist's methods. From start to finish, he delivered a service that, to be honest, was faultless. There was not one thing I wished had been different, which made the whole procedure uneventful and no bother.

— Anonymous

Verified review (2241309) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good experience

5 out of 5 stars
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Always a good experience. Skilled and friendly staff

— Alan P

Verified review (2241044) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt very at ease and comfortable

5 out of 5 stars
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I felt very at ease and comfortable entering the appointment, the staff were lovely and very welcoming. I felt very happy with the treatment I received and the outcome.

— Lucy C

Verified review (2240606) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best Dentist Ever

5 out of 5 stars
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Best dentist I’ve ever had

— Jeff R

Verified review (2240553) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Respectful and comforting

5 out of 5 stars
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I have nothing to add that would have made my appointment better than it was, thank you. I was treated with the greatest respect and felt very comfortable, for which I am most appreciative. Thank you

— Anonymous

Verified review (2240257) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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The hygienist and colleague were very friendly and professional. I was made to feel at ease. Comfort break was introduced between the session to allow me some breathing space.

— Michael D

Verified review (2240214) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent advice and guidance

5 out of 5 stars
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Great service. My son really struggles with dental exams but they are always patient with him and don’t rush.
For myself, there is never any pressure to push additional treatments but excellent advice and guidance. I have been attending this practice for 20 years and service remains exemplary.

— Joanne D

Verified review (2239675) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A fantastic dentist

5 out of 5 stars
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So really happy with my Dentist, I always feel really relaxed having my check ups and teeth cleaned, such a fantastic dentist, and would highly recommend, best thing I've done was registering with Dental Works. Thank you for such a great service.

— Susan L

Verified review (2239429) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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When I came in for my last check up my usual dentist wasn’t available and I saw someone else who discovered I needed a crown. My subsequent appointment for the temporary crown where I had my mouth clamped open for 1 hour 20 mins wasn’t the best experience I’ve had! Not once did the dentist ask if I was ok during this time or if I needed a break. My regular dentist and even the hygienist who is doing non invasive treatment always say to just raise your hand if you want to stop at any point. I was relieved to get out of the chair . I had to return after a few days as the temporary crown was very rough and was making my tongue really sore. My appointment today for the crown was fine

— Anonymous

Verified review (2239405) Review left 10 months ago
This review was collected via email feedback service.

Reply from Dental Works By Shaz & Associates

Thank you for taking time to give us feedback.
We are sorry your experience did not meet your expectations.
Please be reassured that if you raise your hand during treatment all our clinicians will stop.
If you have any further concerns please do not hesitate to contact us.
Overall, how was your experience of Dental Works By Shaz & Associates? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Whitening and composite bonding

5 out of 5 stars
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Had my treatment-whitening and composite bonding with Dr Faizan. Was brilliant from start to finish! Pain free, instant results, looks amazing! Would definitely recommend to everyone I speak to! He talks you through exactly the process and puts your mind at rest! Love showing of teeth now! Thank you so much!

— Anonymous

Verified review (2239348) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and helpful

5 out of 5 stars
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Dentist was efficient and helpful

— Anonymous

Verified review (2239249) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

3 out of 5 stars
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Generally satisfactory. However, having some issues in receiving and responding to your communications.

— Brin C

Verified review (2239104) Review left 10 months ago
This review was collected via email feedback service.

Reply from Dental Works By Shaz & Associates

Thank you for taking the time to give us your feedback. I am sorry you have had difficulty corresponding with the practice. We have just installed some new software and have had a few teething issues. We have now resolved this problem.
Overall, how was your experience of Dental Works By Shaz & Associates? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars
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Overall a good service, have had to wait a couple of times.

— Anonymous

Verified review (2239097) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and reassuring

5 out of 5 stars
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I was so happy to be back with my dentist, I started with when I joined Dental Works 12 years ago. Nadem was so gentle and reassuring. Make me want to go more often.

— Anonymous

Verified review (2239056) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Great Team = Great Experience

5 out of 5 stars
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I’ve been a patient of the clinic for a number of years and wanted to share what a positive experience I have of your service. From appointment booking, to the reception team through to the dental work, I am so pleased. Getting an appointment is never a problem, the reception team are lovely, so helpful and always go out of their way to help and make my experience fantastic. I love that the team have started to recognise me as I’ve been in for a few treatments recently and they’ve welcomed me by my first name which is lovely. I’ve had the odd occasion where I’ve needed some dental work at short notice and again, the team have gone out of their way to accommodate me - I can’t praise them highly enough!
I’ve recently had some work done on my front teeth by Dr Nabil Helmy - I’m so impressed firstly by how personable he is, he really cares about you as his patient. Explains options, how the work will take place and answers any questions with compassion and patience. Secondly his expertise - Wow! The level of work he has undertaken is incredible, his absolute dedication to make things perfect is so impressive - I’m so pleased - Love it!
I just wanted to take a moment to thank you - you should be very proud of what you do and how great you all are - Thank you!

— Glenn T

Verified review (2238959) Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Dental Works By Shaz & Associates? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient