Verified review (2436703)
Review left 3 days ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind feedback. We're delighted to hear that you found our team professional and helpful. Providing excellent care and support to our patients is always our priority. We appreciate your review and look forward to welcoming you again in the future.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Efficient and thorough
As always, Simon Bond is an efficient and thorough practitioner.
— Eifion P
Verified review (2436548)
Review left 3 days ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind review. We're delighted to hear that you continue to have positive experiences with Simon. Providing efficient, thorough, and high-quality care is something we pride ourselves on, and your feedback is greatly appreciated.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Excellent service throughout
As usual excellent service throughout, I would recommend this practice to all my family and friends.
— Ken H
Verified review (2436503)
Review left 3 days ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your wonderful review and continued support. We're delighted to hear that you consistently receive excellent service from our team. Your recommendation to family and friends is one of the highest compliments we can receive, and we truly appreciate your trust in us.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I’m a very nervous patient but they make me feel so at ease as well as being patient with me
— Kelly Williams
T419468
Review left 6 days ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind review. We're so pleased to hear that we've been able to help you feel at ease during your visits. We understand that dental appointments can be daunting for nervous patients, and our team is committed to providing a calm, supportive, and patient-centred experience.
Review from Google
Absolutely amazing dental practice been here for many years, receptionists are approachable,friendly and polite. Dental nurses and the dentists are empathetic welcoming,reassuring,compassionate and always explain treatment plans thoroughly
— Sarah Roberts
T419040
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your wonderful review and for your continued loyalty over the years. We are delighted to hear that you have consistently had positive experiences with our team. Your kind words about our receptionists, dental nurses, and dentists mean a great deal to us. Thank you for your trust and support—we look forward to continuing to care for you for many years to come.
Excellent
Excellent experience.
— Magdalen D
Verified review (2434678)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind feedback! We're delighted to hear that you had an excellent experience with us. Your support is greatly appreciated, and we look forward to welcoming you back in the future.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Treatment went well
Treatment went well with the hygienist and did not wait long
— Anonymous
Verified review (2434553)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your review. We're pleased to hear that your treatment with our hygienist went well and that you were seen promptly. Providing high-quality care while keeping waiting times to a minimum is important to us. We appreciate your feedback and look forward to seeing you again at your next visit.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Great place, fantastic staff, parking is an issue, overall a really good dental practice, first rate staff
— john Harris
T419041
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your thoughtful review. We're delighted to hear that you had a positive experience with our team and that you consider our staff to be first-rate. We appreciate your feedback regarding parking and understand that it can sometimes be challenging. Your comments are valuable to us, and we're grateful for your recommendation. We look forward to continuing to provide you with excellent dental care.
Excellent service
Excellent service and customer service
— Howell E
Verified review (2434489)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your wonderful feedback! We're delighted to hear that you were pleased with both our service and customer care. Providing a positive experience for our patients is always our priority, and we truly appreciate your kind words. We look forward to welcoming you again soon.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Great friendly staff highly recommended
— Sharon Blackford
T418874
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind recommendation! We're so pleased to hear that you found our team friendly and welcoming. Your support means a great deal to us, and we look forward to seeing you again in the future.
Review from Google
Excellent care at this practice over the past year since I moved to the area.
Staff are very professional but also very friendly
— Rosalind Jones
T418665
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your wonderful review. We're delighted to hear that you've received excellent care since moving to the area. Our team takes great pride in providing professional, high-quality care while maintaining a friendly and welcoming environment. We truly appreciate your kind words and look forward to continuing to support your dental health for many years to come.
Friendly staff
Really professional, friendly staff
— Anonymous
Verified review (2433676)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind review! We're delighted to hear that you found our team professional and friendly. Providing excellent service and making our customers feel welcome is always our priority. We appreciate your support and look forward to seeing you again soon!
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Great dentist’s always been able to get an appointment even at short notice ie same day
I wouldn’t hesitate to recommend this dentist to anyone.
— Tim Bennett
T418172
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you so much for your kind review. We’re delighted to hear that you’ve been able to get appointments when needed, even at short notice, and that you feel confident recommending our practice.
Your support and recommendation mean a great deal to the team, and we truly appreciate you taking the time to share your experience.
Gwaun-Cae-Gurwen Dental Practice
As needed emergency medical treatment, GCG surgery assisted to the highest level
— Jane J
Verified review (2432816)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind review. We’re very pleased we could assist you when emergency treatment was needed and that you felt well cared for by the team.
Providing prompt, supportive care to our patients is always our priority, and your feedback is greatly appreciated. Thank you again for taking the time to share your experience.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Nicola Drew
T417884
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Ni Nicola Thank you for leaving us a 5 star review.
Review from Google
I visited Gwaun Cae Gurwen dental practice again today after I had a fight with an olive stone and lost. Mark the tooth whisperer once again worked his magic and again I have nothing but good things to say.
I wouldn't go anywhere else, best dental surgery ever.
— Lynn Rogers
T417885
Review left 1 week ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you so much for your wonderful review! We’re sorry to hear about your battle with the olive stone, but we’re very glad Mark was able to come to the rescue once again.
Your kind words mean a great deal to the whole team, and we truly appreciate your trust and loyalty to the practice. We’ll be sure to pass your lovely comments on to Mark — “the tooth whisperer” may just stick!
Appointment
Mix up with appointments due to new system 'glitch', dentist off today, was offered hygienist but not needed as already seen recently.
— Elaine J
Verified review (2432302)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your feedback and for being so understanding. We’re very sorry for the mix-up with your appointment caused by issues with our new system, and we completely appreciate how frustrating and inconvenient that must have been.
We’re reviewing our processes to help prevent this happening again and will continue double-checking appointments to avoid wasting our patients’ time.
We truly value your kind comments about our usual service and appreciate your patience while we work through these early system issues.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Was this treatment paid for privately, or on the NHS?
Private
Excellent dental practice
Excellent dental practice, professional at all times, been with the practice for years, 10/10
— Anonymous
Verified review (2431920)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you so much for your wonderful review and for your continued loyalty over the years. We’re delighted to hear that you consistently find our team professional and that you would rate your experience so highly.
Your kind words and support mean a great deal to everyone at the practice. Thank you again for taking the time to share your feedback.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very thorough
I had a consultation over a previously identified issue. My dentist was, as usual, very thorough. She took time to explain options, was kind, and reassuring. I couldn't have asked for more.
— Anonymous
Verified review (2431675)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your lovely feedback. We’re delighted to hear that you felt well looked after during your consultation and that your dentist took the time to explain everything clearly and support you throughout.
Providing thorough, kind, and reassuring care is very important to us, so your comments are greatly appreciated. Thank you again for taking the time to share your experience.
Overall, how was your experience of Gwaun-Cae-Gurwen Dental Practice?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Excellent Service.
— Vivian Llewellyn
T416873
Review left 2 weeks ago
This review complies with Google's policies.
Reply from Gwaun-Cae-Gurwen Dental Practice
Thank you for your kind feedback. We’re delighted to hear you received excellent service and truly appreciate you taking the time to share your experience. Your support means a great deal to the team.
