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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 981 reviews

5 out of 5 stars

+ 157 reviews from Google 1138 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Can’t say enough good things about every aspect of this business. The staff though are exemplary in every way and genuinely appear happy so it is infectious, I used to have a bad phobia of knashers being seen but totally cured by these guys 5⭐️

— Chris Evans

T442803 Review left 2 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have been going to this dentist since it opened 47 years ago I am always pleased with the treatment i have and would recommend them

— Patrica Smith

T442404 Review left 3 days ago
This review complies with Google's policies.

Cotteswold House

5 out of 5 stars
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An excellent service

— Lynda T

Verified review (2468463) Review left 3 days ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient

5 out of 5 stars
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Professional and efficient as always.

— Peter M

Verified review (2467046) Review left 5 days ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Peter - thank you for your kind review. We’re really pleased you’ve had another positive experience with us. It’s always appreciated when patients take the time to share their feedback.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as always, everyone's very welcoming and friendly. I felt well cared for and looked after by all the team.

— Lesley gamm

T441461 Review left 5 days ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Lesley - thank you so much for your lovely review. It means a great deal to know you left your appointment feeling well looked after. We look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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My 1st visit and I'm very impressed.Reception warm and friendly.Dentist Matthew an absolute delight. Excellent.

— Jen Langman

T440295 Review left 1 week ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Jen - thank you for choosing Cotteswold House and for taking the time to leave such a lovely review, we really appreciate it. We're delighted to hear you felt so welcome from the moment you arrived and that Matthew made such a great impression. We'll share your kind words with him and the reception team, and we look forward to seeing you next time!

A friendly welcome

5 out of 5 stars
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Always a friendly welcome by everyone

— Anonymous

Verified review (2465126) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

A warm welcome is something we pride ourselves on, so it's wonderful to know that's been your experience every time you visit. We really appreciate your continued support and look forward to seeing you again soon.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel really at ease

5 out of 5 stars
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I lost a front tooth and phoned to see if I could see someone. Got me in ASAP. Saw Matthew W this morning and sorting my tooth out for me. Made me feel really at ease and the young lady with him was also lovely. Thank you both

— Anonymous

Verified review (2464982) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review. We know losing a front tooth can be really worrying, so we're pleased we could see you quickly and get things underway for you. We're so glad Matthew and his nurse helped put you at ease during your appointment. Wishing you all the best with the rest of your treatment, and thank you for placing your trust in us.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist was fantastic

5 out of 5 stars
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Fantastic customer service from everyone at Cotswold House. Hygienist was fantastic. She was very patient and I felt very relaxed and not anxious at all.

— Deborah J

Verified review (2464754) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Deborah - it's lovely to hear that your visit left you feeling so comfortable and well looked after. We'll pass your kind words on to our hygienist and the rest of the team, they'll be delighted to know they helped make your experience such a positive one. We really appreciate your support :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Superb

5 out of 5 stars
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My appointment was a referral to Kate, to see what could be achieved with the use of Invisalign. She was superb. The full treatment plan was explained allowing me to understand the process & to ask my own questions.

— Anonymous

Verified review (2464163) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review. We're so pleased to hear you found your consultation with Kate helpful and informative - you're in very safe hands there! We wish you all the best with your Invisalign journey!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everyone was lovely

5 out of 5 stars
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I attended as an emergency patient for a tooth extraction. The whole service from arranging the appointment to the day of the appointment and the procedure itself was brilliant. I was put at ease as I am an anxious patient, everything was explained and costs were explained upfront nothing was hidden.
Everyone was lovely, professional and friendly. Would highly recommend and I will be registering as a patient with my family

— Anonymous

Verified review (2463438) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your lovely review. We're really pleased we could help when you needed us and make what could have been a stressful experience feel a little bit easier.

It's great to hear you felt comfortable, well looked after and knew exactly what to expect throughout your visit. Hearing that you've decided to join the practice with your family is the biggest compliment we could ask for - We can't wait to welcome you all and look forward to looking after you for many years to come! :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and caring

5 out of 5 stars
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Very professional, friendly and caring

— Judith B

Verified review (2463397) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Judith - it’s lovely to know you felt so well looked after during your visit. Creating a caring and welcoming experience for our patients is at the heart of what we do, so your feedback really means a lot to the team.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly service

5 out of 5 stars
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Very professional and friendly service.

— Calvin M

Verified review (2463094) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Calvin, thank you for your lovely review. It's great to know our team helped make your visit such a positive one, we really appreciate your support.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff are lovely

5 out of 5 stars
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The best surgery - all the staff are lovely; Rachel is amazing. Its about as enjoyable as going to the dentist can be!

— Jackie B

Verified review (2462165) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for such a lovely review! We're so pleased you enjoy your visits with us (as much as anyone can enjoy a trip to the dentist! 😄). We'll pass your kind words on to Rachel and the rest of the team, they'll be delighted to hear them. We really appreciate your continued support.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service I could not fault

— Judith S

Verified review (2461866) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your lovely review. Knowing you had such a positive experience means a great deal to us. We really appreciate your support and look forward to welcoming you back to the practice.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An amazing experience

5 out of 5 stars
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Jess, Chris and his nurse (name escapes me, I’m sorry!) were all so lovely and very professional. As someone with autism and adhd alongside some other issues, I was made to feel so comfortable and welcome and understood exactly what was happening and going on. It was an amazing experience after not having the best previous and after not being in at least 5 years!

— Romy H

Verified review (2461642) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for taking the time to leave such a thoughtful review. It really means a lot to know that you felt comfortable, supported and genuinely cared for during your visit by Jess, Chris and Bee.

We understand that it can be a big step to come back to the dentist after a long break, and we're delighted the team helped make the experience a positive one. Your trust in us is hugely appreciated, and we'll make sure your kind words are shared with everyone involved :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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Very professional and friendly as usual

— Anonymous

Verified review (2459481) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your continued support! We're delighted to know you can rely on a friendly, professional experience every time, and we really appreciate your kind words. We look forward to seeing you at your next appointment.
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

I am able to relax

5 out of 5 stars
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I am a dental phobic due to very unsatisfactory dental experiences in my teens. I am able to relax and overcome my anxiety, as a patient at Cotteswold House. I am taken seriously and I have never been made to feel as if I'm foolish. That means everything.

— Deborah L

Verified review (2458099) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Deborah - thank you so much for sharing this with us. We know how difficult it can be to overcome past experiences, so it means a great deal to hear that you feel safe, listened to and supported with us. Helping patients rebuild their confidence and ensuring they always feel respected is something we're truly passionate about. Thank you for placing your trust in us – we're so pleased to support you.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Thorough examination and clear explanation of my dental heath.

— emilebaudot

T435423 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Thank you for your kind review. We're so pleased to hear you found your appointment thorough and that everything was explained clearly. We believe it's important that our patients leave feeling informed and confident about their dental health, so it's lovely to know that was your experience. Thank you for taking the time to share your feedback.

Hygienist appointment

4 out of 5 stars
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Very polite staff. Very good manners as always. Unfortunately I don't know the name of the hygienist I saw today, but both her & her assistant were very pleasant. She was funny and made me feel at ease.

— Anonymous

Verified review (2457949) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

We're pleased to hear you felt comfortable and at ease during your appointment. Our hygienist and her nurse will be delighted to know their friendly approach and sense of humour helped make your visit such a positive one. We really appreciate your kind words and look forward to seeing you again.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient