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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 1009 reviews

5 out of 5 stars

+ 178 reviews from Google 1187 total reviews

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Latest Reviews by Working Feedback

Cotteswold House

5 out of 5 stars
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Dental check up

— Anonymous

Verified review (2499200) Review left 2 hours ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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It was excellent.

— David T

Verified review (2499052) Review left 4 hours ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a pleasure thanks

— John Burge

T464704 Review left 1 day ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi John, thank you very much for your continued support and leaving your review, it really means a lot to the whole team.

Friendly, helpful and efficient

5 out of 5 stars
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Excellent service again this morning, from all staff at Cotteswold House……Receptionists, Jo, the hygienist and Jessica, the dentist, plus their super assistants. All friendly, helpful and efficient.

— Anonymous

Verified review (2498351) Review left 1 day ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thanks so much for this feedback! It’s lovely to see so many of the team mentioned, and I know they will all be really pleased to read it. We’re very lucky to have such a great team that make visits run so smoothly.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Smiling, happy staff

5 out of 5 stars
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What a joy to be met by smiling, happy staff.

— Allan B

Verified review (2498062) Review left 1 day ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Allan, this is such a lovely review to read! We’ve got a great team here, and it’s nice to know their friendly faces help make a visit to the practice a little brighter. Thank you for taking the time to share this feedback, it's really made our day!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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The outcome of my recent visit was most successful.

— Dennis B

Verified review (2496416) Review left 2 days ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Dennis - thank you for leaving your review, it’s lovely to hear that your recent visit had such a positive outcome. We’re really pleased we could help, and it’s always rewarding for the team to know a patient has left happy with their treatment :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant dentist always good advice about teeth and mouth hygiene and staff always friendly and give good feedback

— Colin Adamson

T462973 Review left 5 days ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Colin, thanks so much for taking the time to leave such a nice review. It’s really appreciated by all of us, and we’re so pleased you continue to enjoy your visits and feel well looked after by the team. We look forward to seeing you next time!

Review from Google

5 out of 5 stars
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My morbid fear of the dentist disappeared almost immediately! Such a lovely, kind group of people and the dentist who treated me, Sinead, was truly wonderful. So pleased I chose Cotteswold House for my long overdue return to the dentist.

— Bee Face

T461923 Review left 1 week ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Bee - this is so nice to hear, especially after such a long time away from the dentist - we’re really glad you decided to come to us too! And Sinead will be so pleased to hear how comfortable you felt with her. Thank you for your review!

Care and compassion

5 out of 5 stars
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I have always been treated with the upmost respect from the whole team at Cotteswold House. Everyone is very professional, compassionate, and friendly.
They make you feel very welcome every visit. My dentist and hygienist are the reason I return for my checkups regularly. I am a very nervous patient, but I am cared for each visit extremely well. I would recommend any of the team at Cotteswold because of their care and compassion and exceptional knowledge.

— Deborah B

Verified review (2494549) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

This is such a lovely review to receive. Knowing that you feel comfortable coming back to us, particularly when dental visits can be difficult, means a great deal. We’re very proud of the care our team gives to patients, and it’s especially nice to hear how much you value the people looking after you. Thank you for leaving your feedback for us :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jane Gamston

T461457 Review left 1 week ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Jane, thank you for the 5 stars — we really appreciate your feedback, it means a lot to the whole team.

Review from Google

5 out of 5 stars
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As always first class

— Keith Limbrick

T461458 Review left 1 week ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Keith - we’re delighted your experience was first class, thank you for sharing! It’s always lovely to know you have a great experience with us. Thank you for your continued support, and we look forward to seeing you next time.

Service was on time

5 out of 5 stars
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Visitor from overseas who needed quick attention. Was able to make an appointment with 24 hrs notice. Service was on time and relaxed but professional.

— Anonymous

Verified review (2492914) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

We’re pleased we could fit you in at short notice and help while you were visiting from overseas. It’s great to know everything ran smoothly and that you found the team professional and easy to deal with. We hope the rest of your trip went well and thank you for taking the time to leave your review.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming and friendly

5 out of 5 stars
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The receptionists are always very welcoming and friendly. Georgia and Matt in particular made the overall experience so much better and helped me feel comfortable in what can otherwise feel like quite a daunting environment. Their kindness and reassurance really made a difference.

— Anonymous

Verified review (2492721) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

It means a lot to hear that Georgia and Matt helped make your visits a more positive experience. They’ll be so pleased to know that their approach made such a difference. We’re very lucky to have them as part of the team, and we’ll make sure they see this.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Gentle, thorough, friendly and calm. Both dentist and hygienist 10 out of 10

— Jan Barton

T460339 Review left 1 week ago
This review complies with Google's policies.

Reply from Cotteswold House

10 out of 10 — thank you! It’s great to hear that both your dentist and hygienist made you feel so comfortable. We’ll pass this on to them both; they’ll be very pleased to hear it. Thank you again for your lovely feedback.

Review from Google

5 out of 5 stars
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My experience with cotteswold house
Was excellent. Jess did an amazing job and I could not be happier with the result
All the staff were always friendly and polite

— Pete Wilkins

T459389 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Pete - so lovely to hear you’re happy with the result! We’ll definitely pass your kind words on to Jess, and it’s great to hear you found the whole team friendly and welcoming. Thanks for taking the time to leave us a review.

Friendly, efficient

5 out of 5 stars
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Reception staff very friendly and efficient. Hygenist was very professional and efficient.

— Anonymous

Verified review (2490688) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

It’s great to hear you had such a positive experience with both the reception team and your hygienist. We’ll make sure their hard work gets passed on — feedback like this is always appreciated by the team.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Pamela Wicks

T459202 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Pamela, thanks so much for the 4 stars — we really appreciate you taking the time to leave a review.

Review from Google

4 out of 5 stars
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Staff are always polite and efficient.
Dental plan is always changing.

— Adrian Sharp

T458986 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Adrian - we really appreciate the 4 stars and your kind words about the team. It’s great to hear you find everyone polite and efficient! We’re always reviewing our membership plans to make sure they provide excellent value make ongoing dental care more straightforward for our patients.

Seen at short notice

5 out of 5 stars
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I was seen at short notice and had my broken tooth sorted out very professionally.

— Ian W

Verified review (2490124) Review left 2 weeks ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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No further problems reported. The recent tooth extraction has healed well,

— Anonymous

Verified review (2488471) Review left 2 weeks ago
This review was collected via email feedback service.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient