My daughter has been going here years. I finally plucked up the courage to go after having a bad experience with an NHS dentist 10years ago. Tom was absolutely lovely took everything at my pace and made me feel very at ease. Matthew Smith who my daughter sees is absolutely lovely too.
— Megan Crane
T483518
Review left 4 days ago
This review complies with Google's policies.
Check up
I have just had a normal check-up, with no current problems. The practice previously set up a payment plan for an expensive procedure (replacement crown), which was convenient.
— Anonymous
Verified review (2524076)
Review left 6 days ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thanks for leaving us a review. We’re glad the payment plan was a helpful way to spread the cost of your crown, and hope your recent check-up went smoothly. We want to make both your care and the practical side of treatment as straightforward as possible, so it's great to hear we met expectations.
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Patient
My recent appointment
Excellent.
— John A
Verified review (2522721)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi John, thank you for dropping us a review, we're really glad that you've had such a positive experience with us.
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Patient
Lovely practice
I found the entire team that dealt with me, from reception to consultation, extremely nice and caring.
They actually went above and beyond and made me feel valued again!
This is rare to find these days. I would personally like to thank Suied and assistant ( sorry I could not remember her name ) and Guy the implant specialist
Lovely practice
— Nick D
Verified review (2521842)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Nick, thank you so much for such a thoughtful review. We’re so pleased you had a positive experience with Souad, Guy and everyone involved in your care as well as the wider team. It’s wonderful to hear you felt in safe hands throughout your visit and we really appreciate you sharing your experience here. We look forward to seeing you next time.
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Patient
Review from Google
Good quality work and good advice, with a friendly manner, recommend as a dental practice
— Russ Carter
T479400
Review left 1 week ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Russ, thank you for the recommendation and for taking the time to leave us a review. It’s really nice to hear you’ve been happy with the quality of your care and the advice you’ve been given. We always want our patients to feel comfortable asking questions and confident in the care they receive, so it’s really good to know that’s been your experience.
Review from Google
A veneer they'd previously set over one of my teeth some time ago broke loose when cleaning my teeth last night. Called this morning, they saw me within the hour and fixed the problem with no additional charge. Always a warm welcome, and excellent care and attention whilst you're in their hands. Can't recommend enough.
— Bill Gribble
T478988
Review left 1 week ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Bill, thank you for such a lovely recommendation. We’re glad we could get you seen so quickly and sort out the problem for you. It’s important to us that our patients feel well looked after, whether it’s a routine visit or something unexpected, so thank you for sharing your experience.
Emergency appointment
Thank you for fitting me in for an emergency appointment today. Dr Lam and all the team were very professional and attentive.
— Colin G
Verified review (2519055)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Colin, thank you for your review. We know how important it is to get seen promptly when an emergency arises, so we’re pleased we could help. And it’s great to hear you felt well cared for by Dr Lam and the team :)
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Patient
Provides great care
I have had several treatments with Matthew Smith and he has always been very reassuring. He put me at ease right away, answers my questions and provides great care.
The reception staff were also very good when looking to fit me in.
— Sadie C
Verified review (2518290)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Sadie, thank you for sharing your experience for others. We’re pleased you’ve built up such a good relationship with Matt and that our team makes arranging your appointments nice and straightforward. We really appreciate the recommendation.
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Patient
Gentle and considerate
More than happy with my crown! It looks perfect. Sinead is so gentle and considerate and completely professional
— Jacqueline B
Verified review (2517913)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jacqueline, it’s lovely to hear you’re so pleased with your new crown! Getting a result that looks and feels right is important, and we’re glad you felt so comfortable with Sinead throughout your treatment. Thank you for sharing your experience :)
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Patient
Review from Google
Such great staff and great service.
— Zoey Fendt
T475581
Review left 2 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Zoey, thank you for your kind words. We’re pleased you’ve had such a good experience with us and felt well looked after during your visits, and I know our team value your positive comments. Thanks for choosing Cotteswold House Dental Care!
Excellent service
Excellent service today after I had problems on holiday last week
— Bruce E
Verified review (2515688)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Bruce - it's wonderful to hear that we were able to help you so promptly after the issues you had on holiday. Thank you for your review, it means a lot that we're able to share your positive experience with others.
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Patient
Staff are welcoming
Always have good service - staff are welcoming
— Anonymous
Verified review (2514797)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your continued support. We’re glad you feel comfortable coming to us and that your visits continue to be a positive experience.
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Patient
Review from Google
Broke a tooth on Friday. Rang first thing Monday and had a nappy and a filling by 2pm. Fantastic service!!
— Mike Byrne
T475016
Review left 3 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Mike, we’re so pleased we could get you seen quickly to get your tooth sorted and you back on track as soon as possible! Thank you so much for taking the time to leave us a review and share your experience.
The dentist was friendly and efficient
Cotteswold Dental Practice doesn’t disappoint. A well presented building, welcoming reception staff. The dentist was friendly and efficient and clear in the information he delivered. It was the first time I’d met him, and I feel confident in the treatment he’ll provide.
— Lesley P
Verified review (2513558)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Lesley, it's wonderful to hear your first appointment with your new dentist went well and that you came away feeling confident about your care. Thank you very much for your detailed review and taking the time to share your experience for others. We look forward to seeing you next time.
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Patient
Very friendly
Very friendly staff
— Stephen P
Verified review (2509420)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Stephen, thanks for taking the time to leave us a review. We’re glad you felt welcome at Cotteswold House!
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Professional
Excellent session
Excellent session as always with Joanne, hygienist. Always able to answer questions and offer suggestions and solutions.
— Anonymous
Verified review (2509383)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi, thanks for sharing this! It’s great that you can have those conversations with Jo and come away with practical advice that works for you as well as receive her excellent treatment. See you next time.
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Patient
Brilliant
Fantastic dentist, Said is brilliant
— Jennifer M
Verified review (2508947)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jennifer, thanks for the lovely recommendation! We’re glad you’ve had such a good experience with Said and appreciate you taking the time to share it.
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Patient
Excellent
Excellent care
— Helen B
Verified review (2507009)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Helen, thank you for taking the time to leave your review. It's great to hear about your experience with our team.
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Patient
Good service
Usual good service
— Robin N
Verified review (2506931)
Review left 1 month ago
This review was collected via email feedback service.
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Patient
Friendly and on time
Always friendly and on time
— Adrian M
Verified review (2506696)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Adrian, thanks for the lovely feedback. It’s great to know you’re always made to feel welcome and that we manage to keep things running on time! We really appreciate your continued support :)
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