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Cotteswold House

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Excellent rating from 944 reviews

5 out of 5 stars

+ 146 reviews from Google 1090 total reviews

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Latest Reviews by Working Feedback

Very relaxing visit

5 out of 5 stars
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First consultation today. All staff I met were very friendly and helpful, and Thomas did a thorough job and explained everything in detail. Very relaxing visit.

— Linda H

Verified review (2437637) Review left 4 days ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your kind feedback, Linda - we’re delighted to hear your first consultation went so well! It’s lovely to know the team made you feel welcome and that Tom helped you feel informed and at ease throughout your visit. We really appreciate you taking the time to share your experience and look forward to seeing you next time :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They make me feel at ease

5 out of 5 stars
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As a nervous patient, they make me feel at ease, explaining what is happening!

— Deborah B

Verified review (2436710) Review left 5 days ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your feedback Deborah. We’re so pleased to hear the team helped you feel comfortable and took the time to explain everything clearly. Helping nervous patients feel at ease is something we care deeply about, so it’s lovely to know that made a difference for you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Courteous and on time

5 out of 5 stars
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Professional, courteous and on time! What more could you ask for!

— Anonymous

Verified review (2435741) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review! We’re delighted to hear everything ran smoothly and that you had such a positive experience. We really appreciate you taking the time to share your feedback.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming and helpful

5 out of 5 stars
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It was my first visit at this dental practice and all the staff were super welcoming and helpful, I had a really nice experience with them!

— Naomi E

Verified review (2433903) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Naomi - thank you for your lovely feedback. We’re delighted to hear your first visit was such a positive experience and that the team made you feel so welcome. Welcome to Cotteswold House and we look forward to seeing you again soon! 😊
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Great team, excellent service and always happy to listen and advise.

— Anonymous

Verified review (2433740) Review left 1 week ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your review. We’re so pleased to hear you’ve had such positive experiences with our team. Taking the time to listen, support and offer advice is something we really value, so it’s wonderful to know that came across. Thanks for sharing your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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On time and pleasant as always very informative for the procedure I had done didn't feel rushed left completely satisfied

— Jacque Cousins

T417916 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Jacque - thank you for your kind feedback. We’re really pleased to hear you felt well informed throughout your treatment and it's important to us that you never feel rushed through. It’s great that you left feeling happy with your experience, and we really appreciate you taking the time to share your review.

Review from Google

5 out of 5 stars
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I was nervous but Chris Lam was very reassuring and put me at ease. Next appointment in June.

— Chris Baker

T416654 Review left 2 weeks ago
This review complies with Google's policies.

Reply from Cotteswold House

Hi Chris - we’re really pleased to hear Chris helped you feel more relaxed and comfortable during your visit. We know appointments can feel daunting when you’re nervous, so it’s lovely to hear you felt reassured. We look forward to seeing you in June!

Very friendly and helpful

5 out of 5 stars
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Was treated very well by the dentist. Very friendly and helpful when I asked him a question.

— Shirley M

Verified review (2430190) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your lovely review, Shirley. We’re so pleased to hear you had a positive experience and felt comfortable asking questions during your appointment. It’s great to know the team helped you feel well looked after. See you next time!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Visited today for a check up. My usual dentist is on maternity leave and saw someone who was new to me. He was polite and explained everything to me.

— Dawn J

Verified review (2428456) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Dawn - thank you for sharing your experience. We’re really pleased to hear your appointment went well and that you felt comfortable and well informed with a different dentist.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class treatment

5 out of 5 stars
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I have been at the Dental Practice for over 40 years and in all that time I have received first class treatment. The staff throughout are extremely polite and attentive to my needs, whether by the hygienist or main dentist. More's the pity that costs have escalated beyond reasonable expectations.

— Philip L

Verified review (2428281) Review left 2 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your continued support over the past 40 years, we appreciate your comments about the team and the care you’ve received over the years. We understand your concerns regarding rising costs. Like many businesses, we’ve seen significant increases in the cost of delivering care, but we remain committed to providing the highest standard of treatment without compromising on quality, materials, technology, or the time we spend with our patients. We always aim to offer the best possible value alongside that level of care.

Our membership plans are designed to help spread the cost of routine dental care and provide ongoing support in a more manageable and competitive way for our patients.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First rate care

5 out of 5 stars
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First rate care from lovely, helpful receptionists, hygienist and dentist. Thank you.

— Antony W

Verified review (2427129) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Anthony - thank you for your lovely feedback. We’re so pleased to hear you felt well looked after by the whole team, and we really appreciate you taking the time to share this.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everyone puts me at ease

5 out of 5 stars
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Everyone including receptionists, is very friendly and professional… l’m one that detests going to the dentist but everyone puts me at ease, so thank you

— Anonymous

Verified review (2426242) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you for your kind words. We know dental visits aren’t everyone’s favourite thing, so we’re really pleased the team helped you feel comfortable and at ease :) We’ll be sure to share your lovely feedback with everyone in the team.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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An amazing visit!
First time with a new hygienist, Tracey was very attentive and conscious of my nervous nature. Very
caring of my needs. Amazing, thank you all so much for your understanding and care.

— Deborah B

Verified review (2425675) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your lovely feedback Deborah. We’re really pleased to hear Tracey helped you feel comfortable and well cared for during your visit. Supporting nervous patients is really important to us, so it’s wonderful to know you had such a positive experience :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Today appointment

— Jesus L

Verified review (2423990) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for giving us five stars - we're glad you had such a positive experience and we look forward to seeing you at your next visit.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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Pleasant experience with hygienist and dentist- appointment to time, friendly and helpful staff.

— Ann J

Verified review (2423560) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Ann, thank you for your kind review. We’re pleased to hear you had a positive experience with both the hygienist and dentist, and that everything ran smoothly and on time. We really appreciate your feedback and are glad the team helped make your visit a pleasant one.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely thrilled with the results

5 out of 5 stars
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Rachel is exceptional…she rebuilt my crumbling front tooth with such skills that would make Michelangelo blush. Absolutely thrilled with the results and I have my confidence back! Thank you!

— Emma K

Verified review (2423557) Review left 3 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Emma, what a fantastic review — thank you so much! Rachel will be absolutely delighted by your kind words :) We’re so pleased to hear how happy you are with the results and that we've helped you regain your confidence. Thank you again for sharing this with us.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent staff, excellent Dentists

— Chris D

Verified review (2422674) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Chris, thank you very much for your kind words, the whole team really appreciates it!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Cotteswold House

5 out of 5 stars
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Very good

— Anonymous

Verified review (2422299) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Cotteswold House

Really glad to hear that — thank you for your feedback!
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service as usual

5 out of 5 stars
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Great service as usual from Jo and Rachel! Been going for a few years now and they really get to you know and your teeth- gives me confidence to go back - always happy and smiley and they clearly invest in the business with AI tools etc- top notch advice too, keep it up!

— Anonymous

Verified review (2419354) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Thank you so much for your review. It’s great to hear how comfortable and confident you feel coming back, and that the care from Jo and Rachel has made such a positive impression over the years. We’re also really pleased you’ve noticed the investment we’re making in new technology and patient care! Your support and encouragement mean a lot to the whole team, thank you :)
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience

5 out of 5 stars
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Overall great experience, the hygienist, Isha was really helpful and so gentle!
Sinead, my dentist, was again very helpful and explained everything in an easy, professional way. I felt relaxed in a friendly atmosphere

— Jacqueline B

Verified review (2418386) Review left 1 month ago
This review was collected via email feedback service.

Reply from Cotteswold House

Hi Jacqueline, Thank you for your lovely feedback. We’re so pleased to hear you felt relaxed and well looked after throughout your visit. Isha and Sinead will be delighted to know their approach made such a positive difference :) We really appreciate you taking the time to share your experience.
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
Overall, how was your experience of Cotteswold House? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient