First consultation today. All staff I met were very friendly and helpful, and Thomas did a thorough job and explained everything in detail. Very relaxing visit.
— Linda H
Verified review (2437637)
Review left 4 days ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind feedback, Linda - we’re delighted to hear your first consultation went so well! It’s lovely to know the team made you feel welcome and that Tom helped you feel informed and at ease throughout your visit. We really appreciate you taking the time to share your experience and look forward to seeing you next time :)
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Patient
They make me feel at ease
As a nervous patient, they make me feel at ease, explaining what is happening!
— Deborah B
Verified review (2436710)
Review left 5 days ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your feedback Deborah. We’re so pleased to hear the team helped you feel comfortable and took the time to explain everything clearly. Helping nervous patients feel at ease is something we care deeply about, so it’s lovely to know that made a difference for you :)
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Patient
Courteous and on time
Professional, courteous and on time! What more could you ask for!
— Anonymous
Verified review (2435741)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely review! We’re delighted to hear everything ran smoothly and that you had such a positive experience. We really appreciate you taking the time to share your feedback.
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Welcoming and helpful
It was my first visit at this dental practice and all the staff were super welcoming and helpful, I had a really nice experience with them!
— Naomi E
Verified review (2433903)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Naomi - thank you for your lovely feedback. We’re delighted to hear your first visit was such a positive experience and that the team made you feel so welcome. Welcome to Cotteswold House and we look forward to seeing you again soon! 😊
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Patient
Excellent service
Great team, excellent service and always happy to listen and advise.
— Anonymous
Verified review (2433740)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your review. We’re so pleased to hear you’ve had such positive experiences with our team. Taking the time to listen, support and offer advice is something we really value, so it’s wonderful to know that came across. Thanks for sharing your feedback!
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Patient
Review from Google
On time and pleasant as always very informative for the procedure I had done didn't feel rushed left completely satisfied
— Jacque Cousins
T417916
Review left 2 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Jacque - thank you for your kind feedback. We’re really pleased to hear you felt well informed throughout your treatment and it's important to us that you never feel rushed through. It’s great that you left feeling happy with your experience, and we really appreciate you taking the time to share your review.
Review from Google
I was nervous but Chris Lam was very reassuring and put me at ease. Next appointment in June.
— Chris Baker
T416654
Review left 2 weeks ago
This review complies with Google's policies.
Reply from Cotteswold House
Hi Chris - we’re really pleased to hear Chris helped you feel more relaxed and comfortable during your visit. We know appointments can feel daunting when you’re nervous, so it’s lovely to hear you felt reassured. We look forward to seeing you in June!
Very friendly and helpful
Was treated very well by the dentist. Very friendly and helpful when I asked him a question.
— Shirley M
Verified review (2430190)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your lovely review, Shirley. We’re so pleased to hear you had a positive experience and felt comfortable asking questions during your appointment. It’s great to know the team helped you feel well looked after. See you next time!
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Patient
Check up
Visited today for a check up. My usual dentist is on maternity leave and saw someone who was new to me. He was polite and explained everything to me.
— Dawn J
Verified review (2428456)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Dawn - thank you for sharing your experience. We’re really pleased to hear your appointment went well and that you felt comfortable and well informed with a different dentist.
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Patient
First class treatment
I have been at the Dental Practice for over 40 years and in all that time I have received first class treatment. The staff throughout are extremely polite and attentive to my needs, whether by the hygienist or main dentist. More's the pity that costs have escalated beyond reasonable expectations.
— Philip L
Verified review (2428281)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your continued support over the past 40 years, we appreciate your comments about the team and the care you’ve received over the years. We understand your concerns regarding rising costs. Like many businesses, we’ve seen significant increases in the cost of delivering care, but we remain committed to providing the highest standard of treatment without compromising on quality, materials, technology, or the time we spend with our patients. We always aim to offer the best possible value alongside that level of care.
Our membership plans are designed to help spread the cost of routine dental care and provide ongoing support in a more manageable and competitive way for our patients.
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Patient
First rate care
First rate care from lovely, helpful receptionists, hygienist and dentist. Thank you.
— Antony W
Verified review (2427129)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Anthony - thank you for your lovely feedback. We’re so pleased to hear you felt well looked after by the whole team, and we really appreciate you taking the time to share this.
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Patient
Everyone puts me at ease
Everyone including receptionists, is very friendly and professional… l’m one that detests going to the dentist but everyone puts me at ease, so thank you
— Anonymous
Verified review (2426242)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you for your kind words. We know dental visits aren’t everyone’s favourite thing, so we’re really pleased the team helped you feel comfortable and at ease :) We’ll be sure to share your lovely feedback with everyone in the team.
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Patient
Amazing
An amazing visit!
First time with a new hygienist, Tracey was very attentive and conscious of my nervous nature. Very
caring of my needs. Amazing, thank you all so much for your understanding and care.
— Deborah B
Verified review (2425675)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your lovely feedback Deborah. We’re really pleased to hear Tracey helped you feel comfortable and well cared for during your visit. Supporting nervous patients is really important to us, so it’s wonderful to know you had such a positive experience :)
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Patient
Cotteswold House
Today appointment
— Jesus L
Verified review (2423990)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for giving us five stars - we're glad you had such a positive experience and we look forward to seeing you at your next visit.
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Patient
Friendly and helpful
Pleasant experience with hygienist and dentist- appointment to time, friendly and helpful staff.
— Ann J
Verified review (2423560)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Ann, thank you for your kind review. We’re pleased to hear you had a positive experience with both the hygienist and dentist, and that everything ran smoothly and on time. We really appreciate your feedback and are glad the team helped make your visit a pleasant one.
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Patient
Absolutely thrilled with the results
Rachel is exceptional…she rebuilt my crumbling front tooth with such skills that would make Michelangelo blush. Absolutely thrilled with the results and I have my confidence back! Thank you!
— Emma K
Verified review (2423557)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Emma, what a fantastic review — thank you so much! Rachel will be absolutely delighted by your kind words :) We’re so pleased to hear how happy you are with the results and that we've helped you regain your confidence. Thank you again for sharing this with us.
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Patient
Excellent
Excellent staff, excellent Dentists
— Chris D
Verified review (2422674)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Chris, thank you very much for your kind words, the whole team really appreciates it!
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Patient
Cotteswold House
Very good
— Anonymous
Verified review (2422299)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from Cotteswold House
Really glad to hear that — thank you for your feedback!
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Patient
Great service as usual
Great service as usual from Jo and Rachel! Been going for a few years now and they really get to you know and your teeth- gives me confidence to go back - always happy and smiley and they clearly invest in the business with AI tools etc- top notch advice too, keep it up!
— Anonymous
Verified review (2419354)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you so much for your review. It’s great to hear how comfortable and confident you feel coming back, and that the care from Jo and Rachel has made such a positive impression over the years. We’re also really pleased you’ve noticed the investment we’re making in new technology and patient care! Your support and encouragement mean a lot to the whole team, thank you :)
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Patient
Great experience
Overall great experience, the hygienist, Isha was really helpful and so gentle!
Sinead, my dentist, was again very helpful and explained everything in an easy, professional way. I felt relaxed in a friendly atmosphere
— Jacqueline B
Verified review (2418386)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Cotteswold House
Hi Jacqueline, Thank you for your lovely feedback. We’re so pleased to hear you felt relaxed and well looked after throughout your visit. Isha and Sinead will be delighted to know their approach made such a positive difference :) We really appreciate you taking the time to share your experience.
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