Had a tooth extracted, Matthew made sure I was comfortable throughout
— Anonymous
Verified review (2326452)
Review left 8 months ago
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Reply from Cotteswold House
It’s great to hear that Matthew helped you feel comfortable during your extraction. We’re glad the appointment went smoothly and that you felt well cared for.
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Always made to feel comfortable
Appointment on time and I am always made to feel comfortable and kept well informed what was going on during my procedure.
— Anonymous
Verified review (2326214)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re glad your appointment was on schedule and it's wonderful to hear that our team kept you happy and informed during your treatment.
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Review from Google
This person left a star rating but no comment.
— Anne Hannaford
T343294
Review left 8 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thanks so much for the 5 stars — it's really appreciated!
Review from Google
Friendly, professional and first class service with a smile, they are my go to dental practice.
— Steve Edwards
T343295
Review left 8 months ago
This review complies with Google's policies.
Reply from Cotteswold House
We’re so happy to hear you enjoy coming to us! It’s great that our team make your visits a positive experience, thank you for sharing.
Always friendly and professional
My Disabled Son enjoys his experience at CH, staff always friendly and professional, also communicate well in any treatment required, explaining it fully
— Jay M
Verified review (2324347)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re so pleased your son enjoys coming to Cotteswold House. It’s great to know that you're happy he is supported during his visits, and that our team explain everything for you both.
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Review from Google
Dentistry here is excellent if you can afford it!
— Stephen Little
T342530
Review left 8 months ago
This review complies with Google's policies.
Reply from Cotteswold House
Thank you so much for sharing your 5 star review Stephen and we’re really pleased to know you’ve found the clinical care to be excellent. We understand that costs are an important consideration, and we do our best to offer clear treatment plans and options wherever possible. If you ever want to discuss alternatives or payment choices, we’re always happy to help.
Appointment on time
Staff very friendly and appointment on time
— Mary E
Verified review (2324013)
Review left 8 months ago
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My appointment
Well organised, appointment on time and treatment wss good.
— Alan B
Verified review (2321594)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re glad your visit was well organised and ran on time, and that you were happy with your treatment. It’s great to hear everything went smoothly!
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Went that extra mile
I’m going to give my visit today an excellent review. I cannot fault my Dentist. Right from the moment I sat in the chair they were professional caring and seem to have done an amazing job. I had to have a very large filling and was very nervous. She went that extra mile as far as I’m concerned.
— Jean L
Verified review (2320509)
Review left 8 months ago
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Reply from Cotteswold House
It’s lovely to hear how well you were looked after during your visit Jean. Getting a large filling when you’re already feeling nervous isn’t easy, so we’re really pleased your dentist’s care and attention helped you feel supported throughout. Thank you for sharing such kind words, we’re really glad the appointment left you feeling reassured.
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Personal feeling appointment
All of the staff were smiley and welcoming. Waiting time from entering the surgery between each appointment was short. The staff were chatty and remembered me despite it being six months . Both the hygienist and the dentist made me feel as relaxed as they could and the appointment ran smoothly. The receptionist greeted me by name and the follow up appointments were booked. The surgery was clean, tidy and welcoming. Thank you.
— Louise S
Verified review (2320231)
Review left 8 months ago
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Reply from Cotteswold House
It’s wonderful to hear how well your visit went. Our team will be delighted to know their friendly approach and attention to detail helped you feel at ease from the moment you arrived. It’s great that both appointments flowed smoothly and that you felt recognised and looked after throughout. Thank you for taking the time to share such a lovely review!
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My recent appointment
Everything was efficient & friendly as always.
— Anonymous
Verified review (2320078)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s lovely to hear your visit ran smoothly and that you felt well looked after, as always. We really appreciate you sharing your experience.
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Hygienist appointment
This was a routine (and long-overdue) visit to the hygienist. Tracey was excellent, and generous with her time, for a full and careful explanation of what she found and things to think about going forward. What a super person to have on your team. Thank you.
— Jonathan J
Verified review (2319715)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
It’s lovely to hear how well your appointment went. Tracey will be delighted to know her care and clear explanations made such a difference during your visit. We’re very fortunate to have her on the team, and we appreciate you taking the time to share your experience.
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My recent appointment
Excellent service from all staff.
— Joanna H
Verified review (2319579)
Review left 8 months ago
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Reply from Cotteswold House
We’re really glad your visit left such a positive impression. Thank you for sharing that the whole team helped make your experience a good one.
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My appointment
Five stars. Thank You.
— Anonymous
Verified review (2319450)
Review left 8 months ago
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Reply from Cotteswold House
We really appreciate your five-star rating — thank you for your support!
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Calm atmosphere!
Perfect very quick and easy! Lovely staff and a calm atmosphere!
— Anonymous
Verified review (2319322)
Review left 8 months ago
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Reply from Cotteswold House
It’s great to hear your visit was smooth and that you felt relaxed while here. We’re delighted that our team helped make the experience so pleasant, thank you for sharing.
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Friendly and informative appointment
Very friendly and informative without being pushy.
— Anonymous
Verified review (2319186)
Review left 8 months ago
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Reply from Cotteswold House
We’re glad to hear you felt well informed and at ease during your visit. It’s great to know our approach helped make your experience a positive one.
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Very friendly and comforting
Lovely dentist (Olivia) and Nurse.
Very friendly and comforting, with a very nervous patient.
— Anonymous
Verified review (2319183)
Review left 8 months ago
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Reply from Cotteswold House
It’s wonderful to know that Olivia and the nurse helped you feel comfortable and cared for during your visit. We really appreciate you sharing your experience — it means a lot to the team.
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My appointment
Very happy with outcome of gum treatment.
— Anonymous
Verified review (2318635)
Review left 8 months ago
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Reply from Cotteswold House
We’re really pleased to hear your gum treatment went well and that you’re happy with the results, thank you for sharing your experience.
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Efficient, friendly, engaging
I had four implants done by Guy as part of the first step. Guy was very clear and engaging in describing the work to be completed and was patient with me as I made up my mind and scheduled the work. He recommended sedation for the three hour operation, and although I’m a pretty relaxed patient, I went with that. Guy’s manner is calm and personal, and he’s clearly at the top of his game professionally. The operation went smoothly, the sedation worked a treat (the long operation seemed like just an hour or so), and I was without pain or discomfort. He and his team were efficient, friendly, engaging and coped with my foibles (I have a spine problem so needed to keep adjusting my position to keep comfortable and that was not a problem). I left with clear instructions and Guy called me the next day (a Saturday) to check my recovery. I guess the most important aspect was the clear communication from Guy and the team which provides significant reassurance that he and the practice are highly professional and capable. Good job!
— Roger D
Verified review (2318308)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
Thank you Roger, we’re so pleased to hear how positive your experience was throughout your implant treatment with Guy and the team. It’s great to know that their communication and attention to your comfort made such a difference. We really appreciate your thoughtful feedback and are delighted that everything went so smoothly for you.
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Excellent
Excellent service
— Kevin C
Verified review (2317781)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Cotteswold House
We’re really glad to hear that! It’s always a pleasure to know patients are happy with the care they receive.
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